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SentiOne Logo

Social listening and AI customer service automation platform

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SentiOne - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

SentiOne overview

What is SentiOne?

SentiOne is an AI Customer Service Automation Platform. The tool monitors the internet (social media, portals, forums and blogs) globally using proprietary algorithms, collects public mentions, and automatically analyses them for consumer insights. The integrated interaction module allows customer service teams to manage online conversations on multiple channels and respond directly from one platform.

Starting price

249per feature /
per month

SentiOne’s user interface

Ease of use rating:

SentiOne reviews

Overall rating

4.7

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

2

1

0

0

0

SentiOne's key features

Most critical features, based on insights from SentiOne users:

Activity dashboard
Activity tracking
API
Audience targeting
Campaign analytics
Competitive analysis
Contact management
Conversion tracking
Customer engagement
Customer segmentation

All SentiOne features

Features rating:

Activity dashboard
Activity tracking
API
Audience targeting
Campaign analytics
Competitive analysis
Contact management
Conversion tracking
Customer engagement
Customer segmentation
Customizable reports
Customizable templates
Dashboard
Data import/export
Data visualization
Email alerts
Engagement tracking
Filtering
Influencer tracking
Keyword filtering
Keyword tracking
Multi-Account management
Multi-Channel management
Multi-Channel marketing
Performance metrics
Real-Time analytics
Real-Time data
Real-Time notifications
Reporting/Analytics
Reporting & statistics
Reputation management
Sentiment analysis
Social listening
Social media integration
Social media monitoring
Tagging
Trend analysis

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Empty state illustration for "No pricing info"

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Free trial
Free version
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Customer Support

SentiOne pricing

Value for money rating:

Starting from

249

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SentiOne price and value

Value for money rating:

SentiOne integrations (4)

SentiOne support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support
FAQs/Forum

Training options

Videos
Live Online
Documentation
Webinars

SentiOne FAQs

Related categories