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Twitter Logo

Twitter

A real-time, cross-network, social media messaging service

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Twitter Pricing, Features, Reviews and Alternatives

Twitter product overview

What is Twitter?

Twitter is a real-time, on-the-go, short messaging service. Twitter is a cross-sector, cross-network application used by individuals, global enterprises and governments alike. With the Twitter app - supported by most online devices - the account holder can "tweet" in real-time from anywhere.

Key benefits of using Twitter

  • Communicate directly with your customers and receive instant feedback about your services and products.

  • Keep up with the latest trends and technologies in your industry and track competitors by following them on Twitter. Gather real-time competitive intelligence.

  • Gain direct access to high profile organizations and individuals.

  • Monitor your brand reputation, increase brand awareness and generate brand loyalty.

  • Promote your blog content, articles, presentations, videos, etc. for free.

  • Drive website traffic and search engine optimization (SEO).
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base

    Training options

    Documentation

    Twitter pricing information

    Value for money

    4.6

    /5

    1.3K

    Starting from

    Free

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Twitter features

    Functionality

    4.4

    /5

    1.3K

    Total features

    8

    2 categories

    Most valued features by users

    API
    Content Management
    Reporting/Analytics
    User Profiles
    Post Scheduling
    Monitoring
    Activity/News Feed
    Group Management

    Functionality contenders

    Twitter users reviews

    Overall Rating

    4.5

    /5

    1.3K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.54/10
    Rating distribution

    5

    4

    3

    2

    1

    847

    343

    85

    17

    10

    Pros
    Twitter is a great platform to use for its simplistic use and its availability to integrate into other platforms and softwares because of its popularity.
    Any social media site is good for business - really helps you promote your product. Love that there are so many people - all walks of life on twitter - from celebrities to grandfathers.
    Overall, it is a great software and I would recommend it to anyone who might be interested in trying it out.
    Cons
    The only thing I don't like about the app is that the don't filter the post properly. Sometimes I just see inappropriate tweets and it is sometimes irritating.
    The people on the app are harsher because most of the time, you are "anonymous. And it could be a bit confusing to use at first because it is a bit different from others.
    Only there are lots of fake accounts in the app and when you send complaints to Twitter, it is not easy to receive feedback.

    Overall rating contenders

    Overall Rating

    Twitter’s great, but there’s no time when there’s better apps

    Reviewed a month ago

    Transcript

    Mario Z.: Hi, my name is Mario, and I'm an Instructional Designer. I'm rating Twitter at three stars...

    AvatarImg
    AvatarImg

    Stephen J. C.

    Consultant

    Management Consulting, self-employed

    Review source

    Overall Rating

    Twitter in a nutshell

    Reviewed a year ago

    Transcript

    Stephen: Hi. My name's Stephen. I'm a Business Growth Consultant. On a scale of one to five, I give Twitter...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    A really good option for most businesses

    Reviewed 20 days ago

    Twitter has helped us to solve the question around our business of how do we connect with our customers and our community and a new and meaningful way.

    Pros

    Twitter has such a phenomenal following and it’s such an amazing platform that it makes sense for businesses like ours to utilize their services as a way to reach clients and the community as a whole.

    Cons

    I can’t say that I have a lot of complaints about the usage of this service but I would say there is a lot of noise in the newsfeed that becomes burdensome but you can just Unfollow or block.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Social Media at its Most Unhinged

    Reviewed 2 months ago
    Pros

    The user friendly interface, a great search engine and great customization options with profiles make Twitter the ideal social media platform to truly know and understand the opinions of people.

    Cons

    It is hard to keep the app regulated with so much users, it's very easy for there to be moments that go against TOS. The app has horrible customer service and there are alot of features that crash very often due to bad optimization.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

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    Reliable

    Reviewed a month ago

    Overall twitter is a reliable social networking platform which easily allows you to share information and it always has the latest news on politics, sports, celebrity news etc.

    Pros

    What i like the most about twitter is the fact that it is free. Twitter is a great social networking platform with the ability to connect and share information worldwide and most importantly it is accessible to everyone. It is extremely quick and easy to use and navigate and an added bonus is it can be used on both a computer or on your phone

    Cons

    What i do not particularly like about twitter is the 250 character limitation on all tweets as well as the video size limitation, these can definitely be improved.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Amazing for Social Networking

    Reviewed 4 months ago

    Twitter helps me to connect virtually with coworkers and people from my country. The best Social networking tool around.

    Pros

    Twitter is really easy to use. It keeps me insomuch with the latest news and informative content both locally and international.

    Cons

    I personally think Twitter should incorporate live stream.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    One of the leading social media channel for influence marketing

    Reviewed 2 months ago

    I love using Twitter for my marketing and connecting to genuine users and influencers.

    Pros

    I found Twitter is one of the leading influencer tool. Any news or brands become so influencing if they trend on Twitter. As compared to other social channel twitter have more genuine user.

    Cons

    Account hake would be a serious problem coming in Twitter in a few years.

    Twitter FAQs and common questions

    Q. What type of pricing plans does Twitter offer?

    Twitter has the following pricing plans:
    Pricing model: Free


    Q. Who are the typical users of Twitter?

    Twitter has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Twitter support?

    Twitter supports the following languages:
    English


    Q. Does Twitter support mobile devices?

    Twitter supports the following devices:
    Android, iPhone


    Q. Does Twitter offer an API?

    Yes, Twitter has an API available for use.


    Q. What other apps does Twitter integrate with?

    Twitter integrates with the following applications:
    WordPress


    Q. What level of support does Twitter offer?

    Twitter offers the following support options:
    FAQs/Forum, Knowledge Base

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