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Serfy Logo

Issue ticketing & field service management software for SMEs

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Serfy - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Serfy overview

What is Serfy?

Serfy.io is a maintenance service platform with the aim of empowering field service companies to get, create, and manage tasks from their clients, field staff or outsource partners. Serfy works as an universal issue ticketing tool and field service management software and aims to empower users to connect with maintenance clients and allow them to order services, either internal or outsourced.

Starting price

199per user /
per month

Alternatives

with better value for money

Serfy’s user interface

Ease of use rating:

Serfy reviews

Overall rating

5.0

/5

2

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

2

0

0

0

0

Serfy's key features

Most critical features, based on insights from Serfy users:

Alerts/Escalation
API
Assignment management
Contact database
Dispatch management
Electronic signature
Issue auditing
Issue management
Issue scheduling
Issue tracking

All Serfy features

Features rating:

Alerts/Escalation
API
Assignment management
Contact database
Dispatch management
Electronic signature
Issue auditing
Issue management
Issue scheduling
Issue tracking
Mobile access
Online time clock
Prioritization
Quotes/Estimates
Real-Time monitoring
Recurring issues
Routing
Scheduling
Service history
Support ticket management
Task management
Task progress tracking
Work order management

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199

/user

Per month

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BuildOps logo
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No pricing info

Free trial
Free version
Ease of Use
Features
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Customer Support

Serfy pricing

Value for money rating:

Starting from

199

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Serfy price and value

Value for money rating:

Serfy support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support

Training options

Live Online
Webinars
In Person
Documentation

Serfy FAQs

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