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Shopao
AI communication platform for MercadoLibre sellers
Table of Contents
Shopao - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: July 2026
Shopao overview
What is Shopao?
Shopao is an AI communication agent built specifically for MercadoLibre sellers. It automates buyer conversations across both pre-sale and post-sale workflows — helping sellers respond instantly, increase conversions, reduce support workload, and protect reputation metrics at scale.
Shopao reads every incoming buyer message, analyzes the product listing, order context, and seller configuration, then generates accurate, personalized responses in seconds. From product specifications, shipping questions, and warranty details to order issues, delays, returns, and post-purchase support, Shopao helps sellers maintain fast, professional communication around the clock.
Unlike traditional chatbots that rely on keyword rules or static templates, Shopao uses advanced AI to understand the full context of each conversation and generate responses tailored to the specific product, customer, and situation. Sellers can configure custom instructions and maintain full control with optional human approval workflows before responses are sent.
Shopao integrates directly with MercadoLibre using official OAuth authentication, with no manual copy-pasting or third-party workarounds. By automating repetitive buyer communication, Shopao helps sellers scale operations, improve response times, increase sales conversion, and deliver a better customer experience without expanding support teams.
Shopao’s user interface
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Shopao's key features
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Shopao alternatives
Shopao
Starting from
39
Per month
Celoxis
Starting from
10
/user
Per month
Intercom
Starting from
39
/user
Per month
Tidio
Starting from
24.17
Per month
Shopao pricing
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