SMART Sales - 2026 Pricing, Features, Reviews & Alternatives

SMART Sales is a comprehensive CRM solution for automating the B2B sales process from the appearance of a potential customer to concluding a contract. The system is based on one of the best Low-code/No-code platforms, Microsoft Power Platform, and is integrated with Office 365.

SMART Sales functional features:

• Customer base management (contact and address information, management of accounts and contacts, relationships between customers, full history of interaction)

• Communications management (storage of the entire history of interactions, communication in different channels from one system, task assignment, consolidation of requests from customers, the appointment of a responsible employee)

• B2B sales management (ready sales business process, price relevance control, generating a commercial offer document according to a template, sales funnel)

• Product management (catalog of products and services, price management, multiple currencies)

• Address management (registration of multiple addresses for each customer, integration with the Google Maps directory)

• Analytics and reporting (dashboard and activity plan)

Expand the solution capabilities with additional modules and connectors:

SMART Easy Bot – module with a user-friendly interface for easy and comfortable management of Viber and Telegram chatbots.

SMART Connector for Telephony – receiving incoming calls and making outgoing calls from the CRM system.

SMART Connector for eSputnik – sending bulk and trigger e-mailings via eSputnik.

SMART Connectors for GMS / for Infobip – sending bulk and trigger mailings via SMS/Viber channels.