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SmartStay OS Logo

Cloud-based hotel management software

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SmartStay OS - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2026

SmartStay OS overview

What is SmartStay OS?

SmartStay OS is a hotel management software platform designed to support hospitality businesses in managing day-to-day property operations. The platform provides tools for reservation management, front desk operations, and guest experience workflows, consolidating core operational functions into a centralized system.

SmartStay OS supports property teams in coordinating room inventory, booking lifecycles, and guest communications. The platform is structured to serve a range of hospitality operations, from independent properties to multi-property groups, with feature configurations suited to varying operational scales and complexity.

By centralizing property management functions, SmartStay OS helps hospitality businesses reduce manual coordination across departments, maintain visibility into occupancy and reservations, and standardize guest-facing processes across the operation.

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SmartStay OS’s user interface

Ease of use rating:

SmartStay OS reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

SmartStay OS's key features

Most critical features, based on insights from SmartStay OS users:

API

All SmartStay OS features

API

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SmartStay OS support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

SmartStay OS FAQs

Q. Who are the typical users of SmartStay OS?

SmartStay OS has the following typical customers:
Freelancers, Small Business, Mid-size Business

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Q. What level of support does SmartStay OS offer?

SmartStay OS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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