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Sourceteller Logo

Cited AI answers from your docs, on chat, phone and Telegram

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Sourceteller - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

Sourceteller overview

What is Sourceteller?

Sourceteller turns the website and documents your business already has into an AI assistant that answers customers accurately, with a cited source on every reply. If your material doesn't cover a question, it says so instead of guessing.

Add What You Already Have

Paste your website address and Sourceteller finds and reads every page through menus, sitemaps and links, including pages built with JavaScript and the PDFs they link to. Or upload documents: PDF, Word, Excel, PowerPoint, CSV, text and scanned files, up to 50 at a time. Scans and image-heavy pages are read with OCR. When you re-check, only pages that changed are read again, so keeping answers current costs almost nothing.

Answers You Can Check

Sourceteller uses retrieval-augmented generation (RAG) with hybrid semantic and keyword search, so every reply is built from your own content, not the model's general knowledge. Each answer links to the exact passage, page and section it came from. It understands typos and vague follow-ups, keeps the context of the conversation, and asks a clarifying question when two products or services match.

One Assistant, Every Channel

- Website chat widget: one line of code on any site, including Shopify, WordPress, WooCommerce, Wix, Webflow and plain HTML. Customise its name, colour, position, greeting and starter questions, and lock it to the domains you allow.

- AI phone line: point a number you already own at your assistant's SIP address. Callers ask out loud and hear a natural spoken answer in their language. Works with Twilio, Telnyx, Plivo, Vonage, Asterisk, FreePBX and local SIP providers.

- Telegram: connect your own bot in about five minutes; it answers from the same knowledge base.

- Share link and QR code: a hosted chat page for businesses without a website, for bio links, WhatsApp Business profiles or printed counter cards.

Every setting applies to all channels at once.

Any Language

Customers can ask in almost any language and get the answer in theirs, even when your documents are in English, with the original source still cited. Phone calls run in 36+ languages, including Bangla and Banglish (mixed Bangla-English).

You Set The Rules

- Blocked topics the assistant must always decline, even if your documents mention them

- Abusive messages blocked; instructions hidden inside a message are always blocked

- Handoff to a person: your own contact message after unanswered questions or on request

- Greeting, reply language and whether sources are shown

- Daily caps on credits and voice minutes, plus low-balance alerts

- Team roles (owner, editor, viewer) enforced by the server

See Everything

The dashboard shows every conversation and call, what was answered, what wasn't (revealing gaps in your material), the sources each answer used, and exactly what it cost.

Private By Design

Each workspace's data is isolated and filtered on the server. Your documents and conversations are never used to train AI models or shared with other businesses, and call audio is not kept. Sourceteller only answers questions; it never takes actions in other systems or runs in the background. Delete a document, a conversation or your whole account at any time.

Simple Pricing

No subscription and no feature tiers: every account gets every feature. New workspaces start with 1000 free credits, no card needed. Then buy one-off credit packs from $5 that never expire. One answered question costs 1 credit; one minute of a phone call costs 6. Greetings, repeated questions and unchanged re-checks are free.

Starting price

5usage based

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Sourceteller’s user interface

Ease of use rating:

Sourceteller reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Sourceteller's key features

Most critical features, based on insights from Sourceteller users:

Activity dashboard
AI/Machine learning
AI text summarization
Artificial intelligence
Automation
Autoresponders
Branding
Chatbot
Chat/Messaging
Chat Transcript

All Sourceteller features

Activity dashboard
AI/Machine learning
AI text summarization
Artificial intelligence
Automation
Autoresponders
Branding
Chatbot
Chat/Messaging
Chat Transcript
Code-free development
Communication management
Complex query handling
Content accuracy
Context maintenance within sessions
Contextual guidance
Controlled llm response generation
Cross-platform compatibility
Customer database
Customer Service Analytics
Customizability
Customizable branding
Data import/export
Data visualization
Drag & drop
Engagement tracking
Fallback responses for unknown queries
Generative ai
Guardrails & content controls
Integrations
Intent recognition
Knowledge base
Knowledge base management
Live chat
Mobile optimization
Monitoring
Multi-Channel communication
Multi-Language
Natural conversation
Natural language interaction
Natural language processing
Natural language search
Performance metrics
Pre-Configured bot
Proactive assistance
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Reliability
Reporting/Analytics
Reporting & statistics
Search/Filter
Social media integration
Speech recognition
Speech synthesis
Surveys & feedback
Third-Party integrations
Understanding
Update frequency and utility
User interaction learning
Visual analytics
Web widget & sdk embedding

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Sourceteller pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • About 142 answers, or 14 voice minutes · No card required
  • · Answers cited from your own documents and website · Free uploads: PDF, Word, Excel, PowerPoint and more · Website widget, share link and QR code · Voice calls in the browser and on a phone line · Telegram channel · Every supported language (36 for voice) · Hand-off to a human when it can't answer · Topics it should decline, set by you · See what every answer cost · Daily caps and low-balance alerts

Starter

5

One-time payment

Features included:

  • About 428 answers, or 44 voice minutes · Or 400 pages of premium document reading
  • · Answers cited from your own documents and website · Free uploads: PDF, Word, Excel, PowerPoint and more · Website widget, share link and QR code · Voice calls in the browser and on a phone line · Telegram channel · Every supported language (36 for voice) · Hand-off to a human when it can't answer · Topics it should decline, set by you · See what every answer cost · Daily caps and low-balance alerts

Growth

10

One-time payment

Features included:

  • About 1,000 answers, or 102 voice minutes · 14% more credits per dollar than Starter
  • · Answers cited from your own documents and website · Free uploads: PDF, Word, Excel, PowerPoint and more · Website widget, share link and QR code · Voice calls in the browser and on a phone line · Telegram channel · Every supported language (36 for voice) · Hand-off to a human when it can't answer · Topics it should decline, set by you · See what every answer cost · Daily caps and low-balance alerts

Scale (Most popular)

25

One-time payment

Features included:

  • About 3,142 answers, or 323 voice minutes · 31% more credits per dollar than Starter
  • · Answers cited from your own documents and website · Free uploads: PDF, Word, Excel, PowerPoint and more · Website widget, share link and QR code · Voice calls in the browser and on a phone line · Telegram channel · Every supported language (36 for voice) · Hand-off to a human when it can't answer · Topics it should decline, set by you · See what every answer cost · Daily caps and low-balance alerts

Volume (Best value)

50

One-time payment

Features included:

  • About 7,857 answers, or 808 voice minutes · 45% more credits per dollar than Starter
  • · Answers cited from your own documents and website · Free uploads: PDF, Word, Excel, PowerPoint and more · Website widget, share link and QR code · Voice calls in the browser and on a phone line · Telegram channel · Every supported language (36 for voice) · Hand-off to a human when it can't answer · Topics it should decline, set by you · See what every answer cost · Daily caps and low-balance alerts

User opinions about Sourceteller price and value

Value for money rating:

Sourceteller support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Chat

Training options

Documentation
Videos

Sourceteller FAQs

Q. Who are the typical users of Sourceteller?

Sourceteller has the following typical customers:
Freelancers, Small Business

These products have better value for money


Q. What level of support does Sourceteller offer?

Sourceteller offers the following support options:
Email/Help Desk, FAQs/Forum, Chat

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