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Sparks Provider Logo

NDIS provider software. Small on purpose.

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Sparks Provider - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

Sparks Provider overview

What is Sparks Provider?

Sparks Provider is a cloud-based NDIS provider system designed for smaller Australian disability support businesses. It combines rostering, participant and staff records, notes and incidents, timesheets, reporting, service agreements, invoicing and NDIA claim-file downloads in one system.

Scheduling includes week, fortnight and month views, participant or staff views, repeating shifts, extra workers and roster sharing by email or PDF. Workers can access their assigned shifts, record attendance and write shift notes from the web, iPhone or Android app. Role-based access keeps owners, admins and workers in the parts of the system relevant to their work.

Managers can inspect the shifts behind weekly timesheet totals, approve hours, download a CSV, or send approved timesheets to Xero as drafts. Invoices can also be sent to Xero as drafts. Participant and staff documents, client email reminders, reports and service agreements are included. A dedicated ShiftCare import supports providers moving across from an existing system.

The web subscription is AUD $499 per business per year including GST, with unlimited participants and workers. A 7-day trial is available without a credit card. App-store pricing may differ.

Starting price

499flat rate /
per year

Alternatives

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Sparks Provider’s user interface

Ease of use rating:

Sparks Provider reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

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4

3

2

1

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Sparks Provider's key features

Most critical features, based on insights from Sparks Provider users:

Access controls/permissions
Availability management
Calendar management
Customer database
Employee management
Employee scheduling
Mobile access
Reminders
Reporting & statistics
Third-Party integrations

All Sparks Provider features

Access controls/permissions
Availability management
Calendar management
Customer database
Employee management
Employee scheduling
Mobile access
Reminders
Reporting & statistics
Third-Party integrations
Timesheet management
User management

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Sparks Provider pricing

Value for money rating:

Starting from

499

Per year

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Sparks Provider price and value

Value for money rating:

Sparks Provider integrations (1)

Top integrations

Sparks Provider support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation
Videos

Sparks Provider FAQs

Q. Who are the typical users of Sparks Provider?

Sparks Provider has the following typical customers:
Small Business

These products have better value for money


Q. What level of support does Sparks Provider offer?

Sparks Provider offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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