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Voxtrics Logo

Website, chat and email surveys for customer feedback

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Voxtrics - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

Voxtrics overview

What is Voxtrics?

Voxtrics is a feedback survey tool for websites and email. It installs with a script snippet, an npm package (React) or a WordPress plugin.

Six survey formats:

- Inline form inside a page

- Popup opened by a feedback button

- Popup that opens on its own

- Chat-style survey in a corner card, one question at a time

- Hosted survey page at its own link, no website needed

- Email survey that starts in the email body (sending from Growth)

When a survey appears:

Inline, popup and chat surveys can wait for a time delay, a click on a chosen element, a returning visitor, exit intent on desktop, a scroll to the bottom of the page, or a specific cookie. A random sample of about 1 in N page views is also possible. With several on, all must be met.

Building surveys:

Use one of 30+ templates or start from scratch with 20+ question types: 0-10 opinion scale, star or heart ratings, choice and dropdown, slider, text, date range, consent, matrix tables, rank order, constant sum, signature and more. Add a welcome screen, several steps with a Back button, or one question per screen. Question and thank-you text can depend on an earlier score.

Languages:

Surveys and the admin app come in English, German, Spanish, Finnish, French, Japanese, Russian and Ukrainian. One survey can hold all eight, with an optional switcher for visitors.

Working with responses:

Responses get a status (New, In progress, Resolved), an assignee, stars and internal comments, with every change logged. Filter by survey, page, score, date or device, export to Excel on any plan, and watch the satisfaction trend on the dashboard. On Scale and above, embedded-survey responses include a page snapshot, and inline and popup surveys let visitors point at the element they mean.

Alerts and integrations:

Rule-based alerts reach Slack, Telegram or email on every paid plan and in the 30-day trial, for example after 3+ ratings of 2 or lower in an hour. Scale adds a REST API with scoped keys and OpenID Connect single sign-on. Business adds Jira Cloud issues from responses. Salesforce and Linear are coming.

Privacy and hosting:

Responses and page snapshots are kept on Voxtrics' own servers in Finland. GDPR-compliant, with a Data Processing Agreement. The widget sets no cookies; it uses a single random visitor ID in local storage to recognize repeat visitors.

Plans:

Free is €0. Growth is €15/month billed yearly or €20 paid monthly. Scale is €37 yearly or €48 monthly, Business €70 yearly or €91 monthly, and Enterprise is priced individually. Included responses per month: 300 Free, 1,500 Growth, 2,500 Scale, 4,000 Business. New accounts start with a 30-day Business trial, no card required.

Starting price

Free

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Voxtrics’s user interface

Ease of use rating:

Voxtrics reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

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0

0

0

Voxtrics's key features

Most critical features, based on insights from Voxtrics users:

Access controls/permissions
Activity dashboard
Activity tracking
Adaptive learning
AI copilot
Alerts/Notifications
Anonymous feedback
API
Collaboration tools
Customer segmentation

All Voxtrics features

Access controls/permissions
Activity dashboard
Activity tracking
Adaptive learning
AI copilot
Alerts/Notifications
Anonymous feedback
API
Collaboration tools
Customer segmentation
Customizable branding
Customizable fields
Customizable templates
Data cleansing
Data exporting
Data import/export
Data security
Data visualization
Decision making
Drag & drop
Email management
Email marketing
Email reminders
Engagement tracking
Feedback management
Gamification
Generative ai
Interactive content
Mobile survey
Multi-Channel distribution
Multi-Language
Multilingual surveys
Multimedia support
Multiple question types
NPS survey structure
Offline response collection
Online polling
Phone polling
Presentation tools
Proactive assistance
Pulse surveys
Q&A management
Question library
Question piping
Randomization
Real-Time data
Reporting/Analytics
Response quotas
Response validation
Sentiment analysis
Single sign on
Site intercept survey
Skip logic
Support audio/images/video
Survey builder
Survey/Poll management
Surveys & feedback
Template management
Third-Party integrations
URL customization
Visual analytics
Word clouds

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Voxtrics pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 300 responses a month
  • 1 website and 5 active surveys
  • 1 team member
  • Inline, popup, chat and hosted-page surveys
  • Alerts to Slack, Telegram and email
  • Excel export of responses

Growth

€15/month billed annually, €20 billed monthly

Features included:

  • 1,500 responses a month
  • 1 website and 50 active surveys
  • 2 team members
  • Email surveys
  • Everything in Free

Scale

€37/month billed annually, €48 billed monthly

Features included:

  • 2,500 responses a month
  • 2 websites and 150 active surveys
  • 4 team members
  • Page screenshots and visitor element selection
  • AI survey drafting and translation
  • REST API, SSO and custom CSS
  • Everything in Growth

Business

€70/month billed annually, €91 billed monthly

Features included:

  • 4,000 responses a month
  • 5 websites and unlimited active surveys
  • 10 team members
  • Jira Cloud integration
  • Everything in Scale

Enterprise

Contact us

Features included:

  • Custom response, website and team limits
  • Everything in Business

User opinions about Voxtrics price and value

Value for money rating:

Voxtrics support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation
Videos

Voxtrics FAQs

Q. Who are the typical users of Voxtrics?

Voxtrics has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does Voxtrics offer?

Voxtrics offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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