App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Wizr AI
Cloud-based and AI-enabled customer support platform
Table of Contents
Is this product right for your business?
Find out with a
Wizr AI - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Wizr AI overview
What is Wizr AI?
Wizr AI is a cloud-based and AI-enabled customer service platform designed for B2B enterprises that helps engage customers, streamline support processes, optimize customer satisfaction, and more.
It offers CX control room that assists with predictive customer analysis to foresee and prevent escalations. By analyzing customer interaction data in real-time, it identifies patterns and trends, enabling support teams to act proactively and enhance customer experiences. The tool also helps businesses address potential issues, resulting in customer retention and loyalty.
The CX agent assist module automates routine tasks, manages time spent on repetitive tasks, and more. CX auto solve feature enables users to handle support tickets automatically. This capability streamlines the triage process, allowing for faster resolution of common issues. The AI Studio empowers businesses to create customized workflows. It allows organizations to optimize their support processes and ensure that they can adapt to changing customer expectations and market conditions. The ability to design specific workflows enables businesses to implement targeted strategies that align with their service goals.
Key benefits of using Wizr AI
•Automations: Automating routine tasks helps manage operational costs and response times, allowing support teams to handle a higher volume of inquiries without sacrificing quality.
•Problem solving: The predictive capabilities of the CX control room enable businesses to address potential issues before they escalate, optimizing customer retention and loyalty.
•Data-driven insights: The analytics feature empowers businesses to understand customer behavior and preferences, allowing for more targeted and effective support strategies.
•Customization: The flexibility of our platform ensures that businesses can tailor workflows and processes to meet their unique requirements.
Starting price
Alternatives
with better value for money
Wizr AI’s user interface
Wizr AI reviews
Overall rating
No reviews
- Value for money
- Ease of use
- Features
- Customer support
5
4
3
2
1
0
0
0
0
0
Wizr AI's features
Wizr AI alternatives
Wizr AI
Starting from
No pricing info
Supportbench
Starting from
32
Per month
Freshdesk
Starting from
19
Per month
Assembled
Starting from
25
Per month
Wizr AI support options
Typical customers
Platforms supported
Support options
Training options
Wizr AI FAQs
Wizr AI has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Wizr AI support?
Wizr AI supports the following languages:
English
Q. Does Wizr AI support mobile devices?
Wizr AI supports the following devices:
Android, iPad, iPhone
Q. Does Wizr AI offer an API?
No, Wizr AI does not have an API available.
Q. What level of support does Wizr AI offer?
Wizr AI offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat