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Cloud-based sales performance management for enterprise

Table of Contents

Xactly - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

Xactly overview

What is Xactly?

Xactly is a cloud-based Sales Performance Management (SPM) and Incentive Compensation Management (ICM) platform built for mid-market and enterprise organizations with complex, multi-tier compensation structures and large, distributed sales teams. The platform consolidates territory and quota planning, incentive compensation administration, sales forecasting, and pipeline management into a single connected system, drawing on 21+ years of proprietary pay and performance data from 1,500+ companies. Target industries include technology, software, SaaS, financial services, and enterprise B2B organizations. Pricing is tiered (Core, Plus, Ultimate) based on payee count and plan complexity.

Core modules cover the full revenue lifecycle. Xactly Incent handles compensation plan design, administration, and automation, including customized incentive statements, real-time dashboards, MBO support, and ASC 606/IFRS 15 compliance. Xactly Plan and Xactly Manage deliver map-based territory design by geography, account, or custom model, alongside quota alignment, capacity planning, and what-if scenario modeling. Xactly Design benchmarks compensation structures against 20+ years of industry data by role, tenure, region, and company size, and flags pay equity and attrition-risk plan configurations before rollout. Xactly Forecasting incorporates compensation data into pipeline forecasting and revenue outcome prediction. Xactly Connect and Xactly Extend provide pre-built integrations with Salesforce, Microsoft, Workday, ServiceNow, HubSpot, and other CRM, ERP, HCM, and payroll systems via open API and a low-code development environment.

The Xactly Intelligence framework layers predictive and generative AI capabilities across the platform. AI Agents autonomously manage plan configuration, quota adjustments, and dispute resolution. AI Assistants provide a chat-based, context-aware natural language interface for querying compensation and performance data. Intelligence Studio, a composability layer, allows customers and partners to build and configure custom AI agents based on their own business rules. An MCP (Model Context Protocol) server supports cross-platform agentic collaboration with external systems including Salesforce, Workday, ServiceNow, Claude, and ChatGPT. Predictive models support rep attrition prediction, ramp time forecasting, and territory and quota optimization, giving sales, finance, and RevOps leaders data-backed inputs for revenue planning decisions.

Starting price

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Xactly’s user interface

Ease of use rating:

Xactly's key features

Most critical features, based on insights from Xactly users:

Activity dashboard
Adjustments/Dispute resolution
API
Badges
Behavior monitoring
Budgeting
Commission calculator
Commission overrides
Commission statements
Comp modeling - design flexibility

All Xactly features

Activity dashboard
Adjustments/Dispute resolution
API
Badges
Behavior monitoring
Budgeting
Commission calculator
Commission overrides
Commission statements
Comp modeling - design flexibility
Comp modeling - ease of admin
Comp statement calculation and distribution
Customization
Custom reports
Dispute management
Employee structure
Financial integration
Goal setting/tracking
HCM/HRIS integration
Individual and team performance reports
Internationalization
Leaderboards
Mobile user support
Monitor sales rep performance
Performance and reliability
Plan documents and agreements
Profiles
Quota assignments/management
Reports and dashboards
Sales hierarchy management
Sales org performance reports
Sliding scale commissions
Third-Party integrations
Triggers
Workflow and approvals

Xactly support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Documentation
Webinars
Live Online
Videos
In Person

Xactly FAQs

Q. Who are the typical users of Xactly?

Xactly has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises


Q. What level of support does Xactly offer?

Xactly offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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