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XPI CRM
Free customer success CRM for SaaS teams
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XPI CRM - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: October 2026
XPI CRM overview
What is XPI CRM?
XPI CRM brings the daily work of customer success into one place. Customer success managers see every client's health, renewals, ARR, tickets, tasks and conversations on a single record, and My day shows what needs attention first. Health scores are calculated automatically and explain what changed. The renewals board and ARR movement reports help teams forecast retention and expansion, while support tickets with SLAs keep service problems next to the account. Playbooks and automation turn risks and onboarding steps into assigned tasks, and NPS and CSAT results, added by import or API, show customer feedback. Admins can add custom objects, fields, layouts, roles and saved views without code. Data comes in through CSV import, the REST API and webhooks. Ask the in-app AI assistant for help, or connect XPI to Claude or ChatGPT. XPI CRM is free with every feature for up to 100 clients and 1,000 contacts; an Enterprise plan with premium support is available. Hosted in the EU (Ireland).
Starting price
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XPI CRM’s user interface
XPI CRM reviews
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No reviews
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XPI CRM's key features
Most critical features, based on insights from XPI CRM users:
All XPI CRM features
XPI CRM alternatives
XPI CRM
Starting from
Free
Customerscore.io
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ChurnZero
Starting from
12000
Per year
Product Fruits
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111
Per month
XPI CRM pricing
Value for money rating:
Starting from
Free
User opinions about XPI CRM price and value
Value for money rating:
XPI CRM support options
Typical customers
Platforms supported
Support options
Training options
XPI CRM FAQs
XPI CRM has the following typical customers:
Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. What level of support does XPI CRM offer?
XPI CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base