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Rocketlane Pricing, Features, Reviews and Alternatives

Rocketlane product overview

Price starts from

19

/user

Per month

What is Rocketlane?

Rocketlane is a collaborative customer onboarding platform.

Key benefits of using Rocketlane

Rocketlane brings project management, document collaboration, and communication under one roof, making customer onboarding seamless.

Rocketlane gives teams and stakeholders:

A] 360-Degree Visibility:

- Dashboard: View all projects in your organization—slice and dice data to uncover trends and benchmarks to make intelligent decisions.

- Projects: Know where it all stands with a view into project phases, tasks, and statuses.

- Status Updates: Build transparency with customers using automated reminders and updates.


B] Elevated Customer Experience:

- Customer Portal: Give your customers access to project details with a branded portal.

- Presentation Mode: Put a great first impression with our interactive walkthrough of your methodology.

- Built-in CSAT: Stay on top of customer sentiments with the ability to capture CSAT at every milestone.

C] Consistency:

- Templates: Enforce your playbooks with templates. Create them once, reuse them forever.

- Unified Workspace: Collaborate and have live conversations with customers on docs, spreadsheets, and presentations inside Rocketlane.

- Spaces: No more maintaining multiple versions of documents. With our internal and shared spaces, you get to control who sees what.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
Webinars
Documentation
Videos

Rocketlane pricing information

Value for money

4.7

/5

19

Starting from

19

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Rocketlane features

Functionality

4.5

/5

19

Total features

81

9 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Reporting/Analytics
Alerts/Notifications
Third Party Integrations
Progress Tracking
API
Content Management

Functionality contenders

Rocketlane users reviews

Overall Rating

4.7

/5

19

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.37/10
Rating distribution

5

4

3

2

1

14

5

0

0

0

Pros
The product is very easy to use and it helps in making the Onboarding experience awesome for all the stakeholders (Implementation team, CSM and Clients).

SJ

Saibharath J.

I really like the Presenter mode, which allow me to show my customers what the project is going to look like, within a synthetic view.

GL

Guirec L.

Overall, the whole product looks great according to the UI part and also very user friendly. Security-wise also Rockletlane is up to the mark.

MS

Mithun S.

Cons
It´s still missing a few features. I would for example like to order tasks in the project board by drag and drop.

CH

Caroline H.

This question is should be optional. I am not sure I have one because the team is open to feedback.
AvatarImg

Emilia D.

Can be made more robust and drag and drop enabled.

SM

Sajin M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rocketlane - To the Moon!!!!!

Reviewed 6 months ago
Pros

The user experience of Rocketlane is one most fascinating thing about the product and also UI is one of the best that one would come across.

Cons

Nothing as of now since this is one of the best product that I have come across.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Best Application for Project Tracking

Reviewed 6 months ago

Overall experience with team really good, i think less than 1 week we did the implementation. Rocketlane team has also given training to team. Great job [SENSITIVE CONTENT]

Pros

There are various things which i liked in the application - Private space which i can use for actionable within team, same is not visible to client - Use this application to have conversation with client (chat tool too) - Easy to attach documents - Project also have sub task activities (Child -Parent relation) - Overall project status with delay activities - Reminders for the project (next and delayed task) - Play with % of completion with task and subtask and many more

Cons

Nothing as such but yes, i must say i wanted more charts and reports

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Rocketlane is NO RocketScience

Reviewed 6 months ago

Good, easy to use software.

Pros

Easy of use Customer Support Visibility for customers

Cons

Nothing really. It would be helpful to have a team for adoption of the software in the customers ecosystem.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Tool for Client Onboarding

Reviewed 5 months ago

The team has been amazing to work with.

Pros

Rocketlane has all of the core features you would expect from an implementation provider, and then some. I especially like the Magic Link sign on process, and the ability to add Spaces, where you can collaborate further with users.

Cons

We are looking forward to further customization abilities with the platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A powerful project management tool - ideal for SaaS OnBoarding projects

Reviewed 6 months ago

We are using Rocketlane to accelerate our customer's onBoarding projects and facilitate issue managements with existing clients.

Pros

I really like the Presenter mode, which allow me to show my customers what the project is going to look like, within a synthetic view. I also love the possibility to generate status reports directly from the tool, with a simple click & drop of recently completed or blocked tasks.

Cons

I use project phases for projects with clearly defined tasks but I'm currently missing the opportunity to define custom tags to easily build group of tasks later inside the Kanban board for example

Rocketlane FAQs and common questions

Q. What type of pricing plans does Rocketlane offer?

Rocketlane has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Rocketlane?

Rocketlane has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Rocketlane support?

Rocketlane supports the following languages:
English


Q. Does Rocketlane offer an API?

Yes, Rocketlane has an API available for use.


Q. What other apps does Rocketlane integrate with?

Rocketlane integrates with the following applications:
Jira, Zapier, Salesforce Platform


Q. What level of support does Rocketlane offer?

Rocketlane offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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