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Rocketlane Logo

A client-centric, next-gen PSA tool

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Rocketlane - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Rocketlane overview

Based on 128 verified user reviews

What is Rocketlane?

By industry, Rocketlane reviewers are most commonly professionals in information technology and services (40%). The most frequent use case for Rocketlane cited by reviewers is project management (73% of reviewers).

What are the most popular integrations for Rocketlane?

The Rocketlane integration most frequently cited by reviewers is Slack, a team communication product rated 4.8 out of 5 for its integration with Rocketlane.

Starting price

49flat rate /
per year
view pricing plans
try for free

Pros & Cons

Customer Onboarding

Project Tracking

Team Collaboration

Client Communication

Rocketlane’s user interface

Ease of use rating:

Rocketlane reviews

Overall rating

4.7

/5

128

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.95/10
Rating distribution

5

4

3

2

1

94

33

0

1

0

Pros
“Its seamless collaboration features, including real-time document sharing and communication tools, ensure that teams are always aligned.”
SS

Satyam S.

Senior Business Analyst

“It allows our team to streamline the monitoring of task progress and completion as well as which needs to be done, so we're prioritizing with the help of the tool”
TM

Tito M.

Implementation Consultant

“Overall Rocketlane has brought visibility to our projects both internally and with our customers. When we needed to update an automation behavior in Rocketlane, the team was very responsive and able to help.”
BL

Bryce L.

Professional Services Manager

Cons
“The shared space section where you and a client can work on items together only allows for one document, so there is no value in this feature for us.”
JS

Jodie S.

Sr Product Specialist

“I reached out to support for advice and they were able to share tips for Gmail but were unable to give directions for Outlook. Despite trying a variety of filters, I still cannot get it to always work, and despite requesting if someone at rocketlane might be able to assist since our entire company uses outlook, this request has never been fulfilled. When reporting issues to Rocketlane, they will ping you and chat bubble comes up.”
JS

Jodie S.

Sr Product Specialist

“Clients are confused about where they should communicate because there are so many different options available. And since you can't be certain a client will tag you, you have to agree to receive almost all communication. If you work multiple roles (Ex, you oversee certain aspects of 1 project, but are the main contact for another) there is no ability to determine notifications per project.”
JS

Jodie S.

Sr Product Specialist

Who uses Rocketlane?

Based on 128 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Computer Software
Broadcast Media
Financial Services
Others

Use cases

Project Management
Time Tracking
Project Tracking
Onboarding
Project Portfolio Management

Rocketlane's key features

Most critical features, based on insights from Rocketlane users:

Project tracking
Task management
Timesheet management
Client portal
Collaboration tools
Document management

All Rocketlane features

Features rating:

Access controls/permissions
Account Management
Activity dashboard
Activity tracking
Ad hoc Analysis
Alerts/Notifications
API
Approval process control
Approval workflow
Audit trail
Billable items tracking
Billable & non-billable hours
Billing & invoicing
Business process automation
Calendar management
Capacity management
Chat/Messaging
Checklists
Churn management
Client management
Client portal
Client tracking
Collaboration tools
Commenting/Notes
Communication management
Compliance management
Configurable workflow
Contact management
Content management
Customer engagement
Customer experience management
Customer portal
Customer segmentation
Customizable branding
Customizable dashboard
Customizable fields
Customizable reports
Customizable templates
Data import/export
Data security
Data visualization
Deadline management
Document generation
Document management
Document storage
Drag & drop
Electronic forms
Expense tracking
Feedback management
File management
File sharing
Financial analysis
Financial reporting
Forecasting
Form builder
Forms management
Gantt/Timeline view
Goal setting/tracking
Idea management
Invoice management
Issue management
Issue tracking
Kanban board
Leave tracking
Live chat
Milestone tracking
Mobile access
Mobile app
Monitoring
Multi-Currency
Multi-Language
Multiple projects
Onboarding
Online time tracking
Orientation workflow management
Percent-Complete tracking
Performance metrics
Portfolio management
Prioritization
Progress tracking
Projections
Project management
Project planning
Project planning/scheduling
Project templates
Project time tracking
Project tracking
Project workflow
QuickBooks integration
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Reminders
Reporting/Analytics
Reporting/Project tracking
Reporting & statistics
Resource allocation & planning
Resource management
Resource scheduling
Revenue management
Risk management
Role-Based permissions
Search/Filter
Self service portal
Self Service Tools
Single sign on
Skills tracking
Status tracking
Surveys & feedback
Tagging
Task management
Task progress tracking
Task scheduling
Template management
Templates
Third-Party integrations
Time & expense tracking
Timer
Timesheet management
Time tracking
To-Do list
Traditional methodologies
Usage tracking/analytics
User onboarding
Visual analytics
Workflow configuration
Workflow management

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Rocketlane pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

49

Per year

Premium

69

/user

Per year

Enterprise

99

/user

Per year

User opinions about Rocketlane price and value

Value for money rating:

To see what individual users think of Rocketlane's price and value, check out the review snippets below.

“Its seamless collaboration features, including real-time document sharing and communication tools, ensure that teams are always aligned.”
SS

Satyam S.

Senior Business Analyst

“It allows our team to streamline the monitoring of task progress and completion as well as which needs to be done, so we're prioritizing with the help of the tool”
TM

Tito M.

Implementation Consultant

Rocketlane integrations (7)

Integrations rated by users

We looked at 128 user reviews to identify which products are mentioned as Rocketlane integrations and how users feel about them.

Jira logo
Jira

Integration rating: 3.7 (13)

Slack logo
Slack

Integration rating: 4.8 (11)

Integration rating: 4.6 (7)

Very critical we were able to integrate since Salesforce is what we use internally for order management, and ServiceChannel did exactly that

Verified reviewer profile picture

Andrew O.

Central Support - Senior Team Lead

Integration rating: 5.0 (7)

Integration rating: 5.0 (3)

Automazione dei flussi di lavoro per collegare moduli esterni e database terzi.

Verified reviewer profile picture

Freweini T.

SEGRETARIA

Integration rating: 4.7 (3)

To sync any updates on the Leads. For example, getting leads from hubspot and then using OutFlo to get in touch with them. And then syncing this back to hubspot.

Cyberimpact sends people who interact with our CRM tools in a specific way through a customer journey that meets all of our needs.

Verified reviewer profile picture

Tricia V.

Engineering Distribution

1/2

Rocketlane support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
Webinars
Documentation
Videos

Rocketlane FAQs

Q. Who are the typical users of Rocketlane?

Rocketlane has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What is Rocketlane used for?

Rocketlane is a next-gen PSA platform that unifies your projects, resources, and time into a single, powerful system. Run your entire service delivery engine effortlessly—keeping projects on track, optimizing resource utilization, and eliminating revenue leakage before it happens. Plus, our state-of-the-art client-facing experience keeps clients aligned every step of the way, delivering transparency and trust. Rocketlane is the only PSA tool that seamlessly bridges the gap between operational efficiency and exceptional service delivery, empowering PS leaders to drive growth and profitability with confidence!


Q. Does Rocketlane support mobile devices?

Rocketlane supports the following devices:
Android, iPhone


Q. What level of support does Rocketlane offer?

Rocketlane offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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