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AI Agents for Customer Support
Interaction tracking

Top Rated AI Agents for Customer Support Software with Interaction tracking - Page 5

Last updated: October 2026

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Novalty.ai

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Srileo

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Ovellan

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AI chatbot for customer service and sales

Ovellan is an AI chatbot platform designed for local businesses and webshops that answers customer questions, books appointments, and captures leads. The software trains on custom business content and operates across multiple channels including website widgets, WhatsApp, Messenger, and Instagram. It features live order tracking, appointment scheduling, lead qualification, and a shared inbox that consolidates conversations from all channels for team collaboration.

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Central

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AI receptionist handling calls, booking meetings

Central is a virtual AI receptionist system that answers calls, qualifies leads, and books appointments automatically. The system integrates with various calendar platforms including Calendly and Google Calendar, while providing multilingual support in multiple languages. Central AI generates call summaries after each conversation and can escalate to human receptionists when needed for complex inquiries.

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CMD+K

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QwryAI

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PupPilot Corporation

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GuestAssistant

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Guest management software for hospitality

GuestAssistant is a guest management software solution designed to support hospitality businesses in streamlining guest interactions.

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KelBrix

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B2B Lead Generation, WhatsApp CRM, AI Sales & White-Label.

B2B Lead Generation, WhatsApp CRM, AI Sales & White-Label Growth Platform

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Rivet

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SikloAI

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Laivly

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Conversational AI platform for Contact Centers

Laivly’s platform, Sidd enabled you to put your brand’s policies, procedures, and other operational information into action on the contact center floor. Guide agents through workflows. Enable new levels of self-service and operational support. Boost productivity and strengthen customer satisfaction.

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ExactFlow

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SimplyBoost

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AI-Powered Customer Engagement & Instagram Automation

AI-powered customer support and engagement platform that automates conversations, captures leads, manages inquiries, and helps businesses convert more customers through Instagram automation, Shopify integration, and intelligent AI agents.

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Conversify

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AI that answers, books and sells for service businesses

Conversify is an AI-powered front desk for small service businesses, automating conversation on WhatsApp, Instagram, email, and web chat. It answers around the clock - bookings, lead qualification, product sales - and its AI remembers customers and learns each business's tone and services.

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Lacy.ai

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Hay

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AI customer support automation platform

Hay is an open-source customer support automation platform that processes refunds, updates orders, and resets passwords through direct system integrations. The software connects to existing tools like helpdesks, CRMs, and payment systems to execute support tasks rather than simply providing information. It can be configured using plain language instructions and includes a testing mode for reviewing automated responses before deployment.

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Convot

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SuperIT

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AI Agents That Deliver Superhuman IT Support for IT Teams

The IT support AI agent platform for MSPs and IT teams. SuperIT's AI agents autonomously resolve end-user incidents and service requests end-to-end — safely, 24/7, under your control — across your PSA/ITSM, RMM, M365 and more. Scale your brand of exceptional IT support without hiring. Book a demo.

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SwiftCX

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Evolve AI Agents

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Agentic voice AI for healthcare and insurance

Intelligent Voice AI is an agentic AI platform that deploys voice agents for healthcare, insurance, legal, and home services businesses. The platform answers calls around the clock, schedules appointments, conducts outbound campaigns, and executes tasks directly within existing EHR, CRM, and billing systems. It integrates with systems including Epic, Salesforce, and Google Calendar while supporting conversations in over fifteen languages across eighty voice profiles.

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Sprinklr Social

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AI-Native Social Media Management Platform

Sprinklr Social is an AI-native social media management platform built for enterprises that need to run their entire social presence from one place.

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CallFundr

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Callsens

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Ayudo

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AI powered customer support automation platform

Ayudo is a unified customer support and automation platform with built-in AI agents that handle complex conversations across multiple channels including chat, email, voice, and messaging. The platform features a single conversation inbox that integrates with over thirteen thousand applications, allowing support teams to manage all customer interactions in one place while AI-powered workflows automate routine queries and escalations.

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