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AI Agents for Customer Support
Interaction tracking

Top Rated AI Agents for Customer Support Software with Interaction tracking - Page 4

Last updated: October 2026

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MySam Business OS

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Telyn

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AI receptionist for calls and appointments

Telyn is an AI-powered voice agent serving property managers, home services, law firms, and local businesses. It answers calls 24/7, sends SMS confirmations, books appointments into calendars, and captures lead info automatically. Telyn offers industry-specific templates, integrates with tools like Google Calendar, HubSpot, Salesforce, and Zapier, and provides call transcripts with AI-generated summaries after each conversation.

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KalTalk

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SparrowDesk

(0)

AI & Agentic Customer Support with Zoona AI

SparrowDesk is an AI-powered customer support platform with Zoona AI—an agentic AI that autonomously resolves queries, automates workflows, and helps teams deliver faster, smarter, and scalable support.

SparrowDesk empowers businesses to deliver faster resolutions, personalized support experiences.

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Permits2Go

(0)

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HIverTicket

(0)

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Joble

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AI customer-engagement platform for businesses.

AI customer-engagement platform across phone, website, WhatsApp, email and SMS. Built for businesses of 5 to 50 people.

Read more about Joble

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VOICERAcx.ai

(0)

AI FUELED CX

VOICERAcx.ai intelligently orchestrates AI agents, human teams, customer conversations, and business workflows across multiple channels with crm. By connecting communication, automation, and decision-making into one unified platform, it enables seamless customer journeys and greater operations.

Read more about VOICERAcx.ai

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Arbyn

(0)

AI customer support & sales agent for Shopify

Arbyn is the AI support & sales agent for Shopify. It answers email and live chat in your brand voice, updates addresses automatically, and handles refunds, cancellations, returns & gift cards with one-tap approval. Flat pricing, no per-ticket fees.

Read more about Arbyn

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Maven AGI

(0)

Cloud-based enterprise AI customer support platform

Maven AGI is a cloud-based enterprise AI agent platform automating customer support across chat, email, voice, and web for mid-market.

Read more about Maven AGI

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HighEngage

(0)

AI agent for customer support automation

HighEngage is an AI chat agent that trains on business data to answer customer questions and automate support workflows. The software can be trained using website content, documentation, and FAQs to provide contextual responses across web and messaging applications. It includes features such as live agent handoff with chat history, automatic support ticket creation, helpdesk synchronization, and performance tracking to monitor chat volume and resolution rates.

Read more about HighEngage

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AskSpot

(0)

Cloud AI sales & support agent for e-commerce

Cloud-based AI sales and support agent for e-commerce retailers, automating chat, inbox triage, product discovery, and post-sale.

Read more about AskSpot

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IrisAgent

(0)

AI for every customer conversation, grounded in your truth.

IrisAgent is an AI support overlay for Zendesk, Salesforce, Intercom, or Freshworks. Grounded resolution across chat, email, voice, and text/SMS, with agent assist, AutoQA, and Support Analyst. Go live in about 24 hours. Customers: Dropbox, Zuora, Tekion. Pricing: irisagent.com/pricing

Read more about IrisAgent

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HubEase

(0)

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Yuma

(0)

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Kalvo

(0)

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NebulaHex

(0)

AI chatbot for customer support automation

NebulaHex is an AI-powered customer support platform that enables businesses to build and deploy chatbots across multiple channels including websites, WhatsApp, Instagram, Messenger, and Telegram. The platform allows users to upload various content types such as PDFs, documents, and videos to create a knowledge base that powers automated responses, while offering live chat handoff capabilities for seamless escalation to human agents when needed.

Read more about NebulaHex

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MonoChat

(0)

Cloud-based omnichannel inbox for all business sizes

MonoChat is a cloud-based omnichannel inbox unifying WhatsApp, Instagram, TikTok, Facebook, Telegram, WebChat, and SMS with AI.

Read more about MonoChat

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Vendasta AI Platform

(0)

Cloud-based AI platform for agencies and SMBs

Cloud-based AI platform unifying CRM, marketing automation, reputation management, and AI employees for agencies and SMBs.

Read more about Vendasta AI Platform

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Flametree.ai

(0)

Controlled AI customer interactions with full customer conte

AI Customer Operations Platform with LLM-powered voice and text agents for sales, acquisition, service and debt collection.

Read more about Flametree.ai

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Vozzo AI Labs

(0)

Read more about Vozzo AI Labs

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multiatendimento

(0)

Read more about multiatendimento

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Glassdesk

(0)

Cited AI ticket answers for Gorgias, from $79 a month.

An AI agent for customer support inside Gorgias. It answers Tier-1 tickets from your own indexed help center; every reply returns its source passages with similarity scores plus a confidence score, and a self-check pass blocks unsupported drafts. Low confidence or any error escalates to a human.

Read more about Glassdesk

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Sayora

(0)

Read more about Sayora

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Remi

(0)

AI receptionist for South African and UK businesses

Remi is an AI receptionist that answers every call 24/7, books appointments into your calendar and texts back missed calls, for service businesses in South Africa and the UK. It also handles WhatsApp and SMS, reminders and invoice chasing.

Read more about Remi

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