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Top Rated AI Agents for Customer Support Software with Interaction tracking

Last updated: October 2026

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130 software options

Freshdesk logo

Cloud-based AI help desk for teams of all sizes

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Cloud-based customer service help desk for all business sizes, with AI-powered ticketing, omnichannel support, and automation.

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MORI logo

AI voice agent for automotive dealerships

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MORI is an AI voice agent designed for automotive dealerships that handles inbound calls and manages service appointment booking. The software provides call coverage, performs call triage and routing to connect callers with appropriate team members, and integrates with existing phone systems and dealership management systems. MORI offers customizable voice and call flow options to align with dealership branding and operational requirements.

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Tidio logo

Aill-in-one customer support software with AI features

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Tidio is a customer service suite with help desk, live chat, chatbot, and AI agent options. Lyro, it's conversional AI chatbot, is capable of resolving up to 64% of incoming issues. Sign up for a free 7-day trial.

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HelpCrunch logo

Cloud-based customer communication platform for SMBs

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Cloud-based customer communication platform combining live chat, shared inbox, and email marketing for web and mobile businesses.

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Gladly logo

Cloud-based customer service platform

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Gladly is the only CX AI that delivers cost savings AND customer devotion—built to engage, not deflect. Learn more at gladly.ai

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LiveAgent logo

Cloud-based customer service platform for all sizes

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Cloud-based customer service platform for businesses of all sizes, combining live chat, AI chatbot, email ticketing, and call center.

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Chatway logo

Live Chat and AI Chatbot for Smarter Customer Support

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Chatway combines live chat, AI-powered customer support, omnichannel messaging, automations, team collaboration, ecommerce integrations, mobile apps, Help Center, live translation, MCP, REST API, and Webhooks in one platform for faster, smarter customer service.

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Comm100 logo

Omnichannel customer engagement for any business

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Cloud-based and on-premises omnichannel customer engagement platform unifying live chat, AI chatbots, ticketing, and CRM tools.

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Unless logo

The AI Customer Agent for regulated Europe

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Unless is the AI Customer Agent for regulated European businesses. One agent runs the entire customer journey, acquisition, retention, expansion, and support, on EU-hosted models with a per-decision audit trail built in.

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Kustomer logo

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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Gorgias logo

The Conversational AI platform for Ecommerce

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The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant customer interactions.

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Cognigy.AI logo

Enterprise Conversational AI Platform

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Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

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MaxContact logo

AI-powered customer engagement platform

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MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results.

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Text logo

AI-powered support that turns every chat into revenue.

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Text is customer service software that goes beyond resolving conversations — it turns them into revenue. AI agents work alongside human agents in one inbox, handling support, qualifying leads, and driving sales. Trained on your knowledge base. Ready to go in minutes.

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Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

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Tiledesk is an AI Agent platform for support and business automation. Build agents with a drag-and-drop, no-code flow builder and power them with RAG knowledge bases and MCP actions to connect tools. Multichannel, multilingual, open source, with SaaS and self-hosted options.

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Diabolocom logo

Cloud CCaaS with AI for teams of all sizes

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Cloud-based CCaaS platform with AI-powered omnichannel routing, voice analytics, and native CRM integrations for contact centers.

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Cekat.AI logo

AI-powered omnichannel chat and CRM platform

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Cekat's AI handles every inbound WhatsApp, Instagram, and live chat conversation, around the clock. No lead goes unanswered at night, on weekends, or between follow-ups. 3,000+ businesses across Asia use Cekat to turn customer conversations into closed deals.

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Leaping AI logo

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hellomateo logo

AI-powered WhatsApp communication and multichannel marketing

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Hellomateo is a customer communication platform designed to facilitate personalized, automated, and scalable messaging experiences for business-to-consumer (B2C) companies. The platform consolidates communication across multiple channels, including WhatsApp, SMS, email, Facebook Messenger, Instagram, and postal mail, into a GDPR-compliant inbox.

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Pluno logo

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mIAgenda logo

AI conversations and appointment booking for clinics.

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AI agent for clinics that handles WhatsApp and Instagram inquiries, qualifies leads using configured questions and rules, checks availability, books appointments, and keeps conversation history available for staff follow-up.

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INSIDE logo

Cloud-based visual AI-powered customer engagement solutions.

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Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

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Twixor logo

Customer communications management software

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Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.

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Tactful AI logo

Simpler, Better and Modern Customer Service

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Tactful AI is an AI-powered customer service platform that unifies interactions across voice, digital, and social channels. It offers intelligent routing, automation, and self-service to boost efficiency and deliver personalised support, helping businesses enhance customer experiences seamlessly.

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Quidget logo

Handle up to 80% of Tier-1 support with AI

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Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

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