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Top Rated AI Agents for Customer Support Software with Interaction tracking

Last updated: August 2026

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42 software options

MORI logo
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AI voice agent for automotive dealerships

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MORI is an AI voice agent designed for automotive dealerships that handles inbound calls and manages service appointment booking. The software provides call coverage, performs call triage and routing to connect callers with appropriate team members, and integrates with existing phone systems and dealership management systems. MORI offers customizable voice and call flow options to align with dealership branding and operational requirements.

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Azeon logo

AI-powered support across multiple channels

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Azeon is an agentic AI solution designed for customer support across chat, email, and voice channels. The platform integrates with existing CRM, helpdesk, billing, payment, eCommerce, and ERP systems without requiring infrastructure replacement. It features context-aware conversation handling, automated escalation to human agents, multilingual support, and compliance with GDPR, SOC 2, ISO 27001, and HIPAA standards.

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Nutaan logo

AI assistant for multilingual customer calls

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Nutaan is a voice AI platform that handles inbound and outbound customer calls in over thirty languages across India, the USA, Europe, and the UAE. The software answers calls around the clock, manages order tracking, appointment scheduling, payment confirmations, and lead qualification. It includes features such as smart escalation to human agents, live call transcription and CRM logging, IVR navigation, and simultaneous call handling at scale.

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MySampark logo

Turn every comment into a customer

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MySampark automates Instagram/Facebook replies, sends direct messages, and schedules posts with its social media management tools.

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Dentomation logo

All in one dental practice management platform

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Dentomation is an all in one dental practice management platform for UK dental practices, covering diary, records, notes, NHS workflows, compliance, HR, payments, communication and AI automation.

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8x8 Contact Center logo

One solution for every customer interaction.

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8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

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Aircall logo

AI powered customer communications platform

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Aircall is a customer communications platform unifying channels like phone, WhatsApp, and text. Its cloud-based system includes AI Voice Agents for inbound calls, real-time conversation intelligence, and integration with tools like Salesforce, HubSpot, and Zendesk. Businesses can track performance metrics with detailed analytics and manage all interactions through an intuitive interface.

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Talkdesk logo

Cloud-based contact center & customer experience platform

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Talkdesk provides all the benefits of enterprise contact center software, without all the complexity.

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BoldDesk logo

Customer Service Software, Help Desk Software.

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BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

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AI receptionist logo
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Stop losing jobs to voicemail

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VoiceIntego is an AI voice receptionist that answers every call 24/7 and books appointments in real time, so dental, HVAC, plumbing, and electrical businesses stop losing jobs to voicemail. Fully managed setup, live in 7 days, with a 30-day pilot guarantee.

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Bikas-ai CRM Inmobiliario con IA logo
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Real estate CRM with native AI and WhatsApp

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Bikas.ai combines a real estate CRM with Martín AI, a conversational assistant that responds to WhatsApp inquiries 24/7, qualifies leads, captures buyer requirements, suggests matching properties, and hands each opportunity to the sales team with context.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Telyn logo
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AI receptionist for calls and appointments

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Telyn is an AI-powered voice agent serving property managers, home services, law firms, and local businesses. It answers calls 24/7, sends SMS confirmations, books appointments into calendars, and captures lead info automatically. Telyn offers industry-specific templates, integrates with tools like Google Calendar, HubSpot, Salesforce, and Zapier, and provides call transcripts with AI-generated summaries after each conversation.

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Viirtue AI Voice Agents logo
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White-Label AI Voice Agents Built for MSPs and Resellers

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White-label AI voice automation built for MSPs and telecom resellers. Native to Viirtue Cloud PBX, with per-tenant knowledge training, natural-language routing, ticketing, scheduling, and caller authentication. ViiBE handles usage rating, telecom taxes, and compliant billing automatically.

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CallsAround logo
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24/7 AI answering service with emergency dispatch

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AI agent for your business phone line: answers 24/7 on your local number, qualifies callers, answers FAQs, books against live Google Calendar, and escalates real emergencies to on-call humans with SMS alerts and warm transfers. Recorded and transcribed calls; flat pricing; same-day setup.

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VOICERAcx.ai logo
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AI FUELED CX

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VOICERAcx.ai intelligently orchestrates AI agents, human teams, customer conversations, and business workflows across multiple channels with crm. By connecting communication, automation, and decision-making into one unified platform, it enables seamless customer journeys and greater operations.

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Arbyn logo
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AI customer support & sales agent for Shopify

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Arbyn is the AI support & sales agent for Shopify. It answers email and live chat in your brand voice, updates addresses automatically, and handles refunds, cancellations, returns & gift cards with one-tap approval. Flat pricing, no per-ticket fees.

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Kapture CX logo

Cloud-based CRM solution for businesses of all sizes

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Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer service, marketing and collections processes. The platform enables users to manage pre-sale activities from a centralized location.

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HighEngage logo
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AI agent for customer support automation

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HighEngage is an AI chat agent that trains on business data to answer customer questions and automate support workflows. The software can be trained using website content, documentation, and FAQs to provide contextual responses across web and messaging applications. It includes features such as live agent handoff with chat history, automatic support ticket creation, helpdesk synchronization, and performance tracking to monitor chat volume and resolution rates.

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DeskClone AI logo
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AI platform for autonomous ticket resolution

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DeskClone is an AI platform enabling businesses to create autonomous customer service agents that resolve support tickets end-to-end. It integrates with tools like Shopify and Stripe to handle tasks such as order lookups, refunds, account fixes, and subscription changes within set limits. The software learns automatically from sources like files, Google Drive, Notion, and support email history, eliminating the need for manual data preparation.

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LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.

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Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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Zoho Desk logo

Customer service software for businesses of all sizes

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Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

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JustCall logo

AI-Powered Business Communication for Sales & Support Teams

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Connect with customers on voice, SMS, email, or WhatsApp. With AI agents, automation, and 100+ integrations, you can reply instantly, close more deals, and keep customers happy even after hours.

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NebulaHex logo
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AI chatbot for customer support automation

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NebulaHex is an AI-powered customer support platform that enables businesses to build and deploy chatbots across multiple channels including websites, WhatsApp, Instagram, Messenger, and Telegram. The platform allows users to upload various content types such as PDFs, documents, and videos to create a knowledge base that powers automated responses, while offering live chat handoff capabilities for seamless escalation to human agents when needed.

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