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Top Rated AI Agents for Customer Support Software with Interaction tracking - Page 2

Last updated: October 2026

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130 software options

Inxide logo

Omnichannel Conversational AI Platform developed by Increso

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Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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Azeon logo

AI-powered support across multiple channels

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Azeon is an agentic AI solution designed for customer support across chat, email, and voice channels. The platform integrates with existing CRM, helpdesk, billing, payment, eCommerce, and ERP systems without requiring infrastructure replacement. It features context-aware conversation handling, automated escalation to human agents, multilingual support, and compliance with GDPR, SOC 2, ISO 27001, and HIPAA standards.

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BoldDesk logo

Autonomous AI Support

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BoldDesk is a powerful autonomous AI platform for automating customer support across every channel.

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CallsAround logo

24/7 AI answering service with emergency dispatch

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AI agent for your business phone line: answers 24/7 on your local number, qualifies callers, answers FAQs, books against live Google Calendar, and escalates real emergencies to on-call humans with SMS alerts and warm transfers. Recorded and transcribed calls; flat pricing; same-day setup.

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MySampark logo

Turn every comment into a customer

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MySampark automates Instagram/Facebook replies, sends direct messages, and schedules posts with its social media management tools.

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dolfyn logo

Custom AI receptionists, built around your business.

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dolfyn builds custom AI voice receptionists that answer every call 24/7, book and route, qualify leads, and triage emergencies by your rules. You get a team of specialist agents trained on your business and wired into the tools you already use, with a real person tuning them daily.

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Dentomation logo

All in one dental practice management platform

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Dentomation is an all in one dental practice management platform for UK dental practices, covering diary, records, notes, NHS workflows, compliance, HR, payments, communication and AI automation.

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Customerly logo

Cloud-based AI customer service for SaaS teams

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Cloud-based AI-first customer service platform for SaaS teams, combining autonomous AI agents, live chat, email marketing, and CRM.

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Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

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Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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SleekFlow logo

Cloud-based omnichannel AI platform for businesses

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Cloud-based agentic AI platform unifying WhatsApp, Instagram, TikTok, SMS, email, and live chat for omnichannel customer engagement.

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Talkdesk logo

Customer Experience. Automated.

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Talkdesk® combines enterprise CCaaS with CXA to manage interactions and automate resolution. CXA builds agentic AI agents with natural language and uses multi-agent orchestration to coordinate the human-AI workforce across systems. CXA works with any contact center.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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My AskAI logo

Create an AI chatbot for your Customer Support.

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Add an affordable AI customer support chatbot to your site and cut your support tickets by 79% overnight.

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Wevyn logo

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Zoho Desk logo

Cloud-based help desk for all business sizes

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Cloud-based omnichannel help desk platform unifying tickets from email, chat, social media, and phone for businesses of all sizes.

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Front logo

AI-enabled customer service platform for collaboration

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Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.

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Vozy logo

Voice AI platform for enterprises

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Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

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Dixa logo

Conversational Customer Service Software

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Dixa is conversational customer service software that helps brands build stronger bonds with their customers by unifying phone, email, chat & messaging apps in one easy-to-use interface. Dixa helps brands deliver a personalized customer experience by using customer data & powerful routing features.

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Zingtree logo

Build interactive decision trees that guide your teams.

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Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.

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TeamSupport logo

Cloud-based B2B customer support platform with AI

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Cloud-based B2B customer support platform unifying ticketing, AI automation, and customer success tools for mid-size and enterprise.

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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LivePerson logo

Cloud-based conversational AI platform for enterprises

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Cloud-based conversational AI platform orchestrating AI agents, human agents, and LLMs across messaging and voice channels.

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Natterbox logo

The Voice Experts for Salesforce

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Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations.

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8x8 Contact Center logo

One solution for every customer interaction.

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8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

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Kapture CX logo

AI-native omnichannel CX platform for enterprises

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Cloud-based, AI-native omnichannel CX platform for large enterprises, unifying ticketing, self-service, and agent assist.

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