0

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

AI Agents for Customer Support
Free

Top Rated AI Agents for Customer Support Software with Free - Page 3

Last updated: October 2026

1 filter applied

Features

Performance Metrics

Proactive Chat

Natural Language Processing

Knowledge Base Management

Interaction Tracking

Dashboard

Ticket Management

Integrated with

Freshdesk

Google Calendar

Pipedrive

Confluence

Gmail

Pricing model

Free

Open Source

Free Trial

One Time License

Subscription

Devices supported

Android

Chromebook

iPad

iPhone

Linux

Mac

Web-based

Windows

Organization types

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

User rating

All Reviews

& up

& up

& up

110 software options

Sort by

Sponsored

HIverTicket

(0)

Read more about HIverTicket

Users also considered

Retell AI

(0)

AI voice agent platform for phone automation

Retell AI is an artificial intelligence voice agent platform designed for phone call automation. The platform features real-time conversational capabilities with low-latency speech recognition, enabling natural phone interactions for customer support, lead qualification, and receptionist functions. It includes call transfer functionality, appointment booking, knowledge base integration, and batch calling capabilities with branded caller identification and verified phone numbers.

Read more about Retell AI

Users also considered

VOICERAcx.ai

(0)

AI FUELED CX

VOICERAcx.ai intelligently orchestrates AI agents, human teams, customer conversations, and business workflows across multiple channels with crm. By connecting communication, automation, and decision-making into one unified platform, it enables seamless customer journeys and greater operations.

Read more about VOICERAcx.ai

Users also considered

Botric

(0)

Botric is an AI visibility platform with built-in AI support agents that answer visitor questions 24/7 using your own docs, qualify leads, book meetings, and escalate complex conversations to your human team.

Read more about Botric

Users also considered

Arbyn

(0)

AI customer support & sales agent for Shopify

Arbyn is the AI support & sales agent for Shopify. It answers email and live chat in your brand voice, updates addresses automatically, and handles refunds, cancellations, returns & gift cards with one-tap approval. Flat pricing, no per-ticket fees.

Read more about Arbyn

Users also considered

Formala

(0)

Read more about Formala

Users also considered

QueryWing

(0)

Read more about QueryWing

Users also considered

Myna

(0)

Cloud-based AI agent platform for service businesses

Myna is a cloud-based AI communications platform for small to mid-size service businesses to build, train, and deploy conversational.

Read more about Myna

Users also considered

HighEngage

(0)

AI agent for customer support automation

HighEngage is an AI chat agent that trains on business data to answer customer questions and automate support workflows. The software can be trained using website content, documentation, and FAQs to provide contextual responses across web and messaging applications. It includes features such as live agent handoff with chat history, automatic support ticket creation, helpdesk synchronization, and performance tracking to monitor chat volume and resolution rates.

Read more about HighEngage

Users also considered

Clanker Support

(0)

AI support widget that answers from documentation

Clanker Support is an open-source AI customer support widget that embeds on websites via a single script tag. It answers inquiries using documentation and knowledge bases, escalating conversations to human teams with full context when needed. It features email threading, supports AI models like GPT, Claude, and Gemini, and can be self-hosted or used as a hosted service with integrations for WordPress, Shopify, and React apps.

Read more about Clanker Support

Users also considered

Helploom

(0)

Read more about Helploom

Users also considered

Kovax

(0)

Read more about Kovax

Users also considered

Sentrup

(0)

AI Customer Support Platform

Sentrup is an AI-powered customer support platform that automates website chat, knowledge base retrieval, and scheduling workflows. It integrates vector-search retrieval to deliver instant replies based on custom documents, handles calendar availability sync, and routes complex queries.

Read more about Sentrup

Users also considered

IrisAgent

(0)

AI for every customer conversation, grounded in your truth.

IrisAgent is an AI support overlay for Zendesk, Salesforce, Intercom, or Freshworks. Grounded resolution across chat, email, voice, and text/SMS, with agent assist, AutoQA, and Support Analyst. Go live in about 24 hours. Customers: Dropbox, Zuora, Tekion. Pricing: irisagent.com/pricing

Read more about IrisAgent

Users also considered

Deskio Ai

(0)

Read more about Deskio Ai

Users also considered

HubEase

(0)

Read more about HubEase

Users also considered

Bund AI

(0)

Read more about Bund AI

Users also considered

Raffle Chat

(0)

Conversational AI self-service tool for customer support.

Raffle AI Chat Assistant is a conversational AI platform that helps businesses improve customer experience by boosting self-service on their website. Raffle AI integrates with multiple platforms, so your customers can access all the information they need from one source.

Read more about Raffle Chat

Users also considered

Cormak.app

(0)

Read more about Cormak.app

Users also considered

NebulaHex

(0)

AI chatbot for customer support automation

NebulaHex is an AI-powered customer support platform that enables businesses to build and deploy chatbots across multiple channels including websites, WhatsApp, Instagram, Messenger, and Telegram. The platform allows users to upload various content types such as PDFs, documents, and videos to create a knowledge base that powers automated responses, while offering live chat handoff capabilities for seamless escalation to human agents when needed.

Read more about NebulaHex

Users also considered

MonoChat

(0)

Cloud-based omnichannel inbox for all business sizes

MonoChat is a cloud-based omnichannel inbox unifying WhatsApp, Instagram, TikTok, Facebook, Telegram, WebChat, and SMS with AI.

Read more about MonoChat

Users also considered

Flametree.ai

(0)

Controlled AI customer interactions with full customer conte

AI Customer Operations Platform with LLM-powered voice and text agents for sales, acquisition, service and debt collection.

Read more about Flametree.ai

Users also considered

Vozzo AI Labs

(0)

Read more about Vozzo AI Labs

Users also considered

Bota

(0)

Never miss a booking again. The AI phone agent and WhatsApp

Bota is an AI customer service agent for car rental companies. It resolves conversations on WhatsApp, phone and website chat end to end, from a quote to a confirmed booking in your reservation system, and hands over to your team with a summary when a person is needed.

Read more about Bota

Users also considered

Wiredesk

(0)

Cloud-based AI support agent for CX teams

Wiredesk is a cloud-based AI agent platform for support and CX teams that automates customer responses across chat, phone, and email.

Read more about Wiredesk

Users also considered

page 3 of 5

GetApp

100 S. Wacker Dr.
Ste. 600
Chicago, IL 60606
USA

For you

Join Sign in Software categories Blog & research

For vendors

Get listed Your account

Our company

About us Careers News Legal Privacy Policy

© 2010-2026 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.