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Review Management Software

Last updated: April 2026

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16 software options

Birdeye logo

Birdeye

AI-based webchat assistant for business conversations

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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TargetBay logo

Reviews, Personalized Emails and Product Recommendations

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TargetBay is an eCommerce personalization tool that performs customer behavioral analysis in order to engage & target customers, and encourage repeat visits

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Fera logo

Earn customer trust with beautiful, simple reviews.

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Fera is a user-friendly eCommerce review app that lets you import, request, and display customer feedback, including photos and videos.

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Retently logo

Net Promoter Score & customer feedback collection

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Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

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Shopper Approved logo

Reputation management solution

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Shopper Approved is an eCommerce tool for collecting, managing, and promoting seller ratings, product reviews, video reviews, Q&A, and other social signals on the website and throughout the web to drive traffic, create urgency, and improve conversions.

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VideoPeel logo

Video capturing platform for collecting customer testimonial

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VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels.

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Endorsal logo

Review management and customer satisfaction solution

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Endorsal is a review management software designed to help businesses automatically collect and display customer testimonials on websites. It enables managers to generate custom reports, measure conversion rates, and enhance customer loyalty via a unified platform.

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HappyFox Help Desk logo

Helpdesk, customer support software

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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

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REVIEWS.io logo

Online review collection for companies and their products

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Reviews.io is a review collection tool for companies to collect merchant (company) & product reviews from genuine customers, then share these on Google

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Yotpo logo

Marketing platform for collecting and showcasing reviews

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Maximize response rate with personalized review requests, reminders, and incentives. Use one interface to collect, manage, and respond to your customer content.

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StackTome logo

Review management software for optimizing organic traffic

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StackTome is a review management software designed to help businesses in retail and eCommerce industries respond to negative feedback and improve organic traffic and search rankings by displaying optimized content across corporate websites.

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SiteVibes logo

Content from users that converts more shoppers.

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Collect authentic shopper content and engage shoppers with SiteVibes suite of products including AI-Reviews, Loyalty, UGC Syndication, and more all with one easy-to-use tool

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Trustpilot logo

Customer review management platform for online businesses

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A customer review management tool that brings businesses and consumers together through reviews.

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RaveCapture logo

#1 Ecommerce app to share real life customer experiences

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RaveCapture is a review and UGC platform that helps businesses collect, manage, and showcase customer feedback. Automate email review requests, gain deep insights with AI-driven analysis, and customize your review flows with API integrations.

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SmartCustomer logo

Reviews collection, management, and publishing platform

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The customer reviews platform where millions of buyers and businesses worldwide come together.

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Feefo logo

Harness the power of verified reviews.

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Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

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