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Top Rated Social Media Monitoring Software with Customer Engagement - Page 2

Last updated: April 2026

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71 software options

Birdeye logo

AI-based webchat assistant for business conversations

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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Kontentino logo

Social media management tool for agencies & brands.

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Social media management shouldn’t feel chaotic. Kontentino brings clarity and collaboration to every step, from planning and approvals to scheduling and reporting. With intuitive client approvals and a seamless workflow, it keeps teams aligned, efficient, and productive.

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Dataslayer logo

Streamline Data, Amplify Insights.

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Dataslayer.ai provides robust social media monitoring, integrating data from platforms like Facebook, Instagram, and Twitter. Monitor real-time mentions, track brand sentiment, and analyze interactions to enhance social media strategies, all within a user-friendly interface.

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SentiOne logo

Social listening and AI customer service automation platform

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SentiOne supports brands in customer service automation using AI technology. From online listening and omnichannel contact centre to new-generation conversational bots.

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ReviewTrackers logo

Review monitoring software for multi-location businesses

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Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

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Konnect Insights logo

Cloud-based customer experience platform

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Konnect Insights is a cloud-based platform, which helps manage brand reputation, customer details, feedback, and customer experience for businesses across aviation, finance, food and beverage, IT, hospitality, retail, media and various other industries.

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ListenFirst logo

Analyzes social media data to optimize marketing.

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ListenFirst is a premier social media analytics platform that seamlessly brings together everything users need to unlock social insights, optimize social media marketing, and maximize social media ROI. ListenFirst provides centralized social media analytics and reporting, 360 social media strategy planning, competitive and industry benchmarks, influencer and partner analytics, campaign and content performance tracking, and brand health and consumer sentiment analysis.

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HipSocial logo

All-in-One Social Media Management Tool

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All-in-One Social media management tool to monitor the competitors, brand reputation, schedule and analyze content in-bulk from a centralized location. Get 37+ apps with HipSocial for just $14.99/month.

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Saleoid logo

Best CRM Software for leads, sales, marketing & billing

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Saleoid is the Best CRM Software for startups, agencies & SMBs an all-in-one platform to generate leads, manage sales, run marketing, and handle billing in one connected system. Starts at $5/month (2-year plan).

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Lyfpit logo

Lyfpit is the social media management software

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Lyfpit is the social media automation and growth hacking platform created by marketers for marketers

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Sendible logo

Social media management & monitoring tool for agencies

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The Sendible platform brings all your social networks together into a centralised hub and is the easiest way to execute a winning social media strategy for multiple brands at scale. Positioned as a productivity tool for agencies, you can be certain that your team will save hours of time!

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Quid logo

Social media analytics platform

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NetBase is an enterprise social media analytics solution for top consumer brands, their agencies, and their ecosystem to drive real business results.

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Agorapulse logo

Easy-to-use social media management for teams and agencies

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With Agorapulse, businesses can manage their social media messages, schedule & publish content, identify key influencers, monitor social channels, & create insightful reports. The platform integrates with Facebook, Twitter, TikTok, Instagram, YouTube, and LinkedIn, posting across multiple platforms.

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Improvado logo

Marketing analytics and intelligence platform

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Improvado is a powerful ETL platform that seamlessly extracts data from 500+ sources, applies smart transformations, and delivers unified insights to your preferred destination. With 15 pre-built data transformation recipes, you can instantly standardize metrics and run cross-channel analysis.

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BuzzSumo logo

Content curation & influencer marketing

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BuzzSumo is a content discovery, content curation & influencer marketing platform for agencies, brands & publishers. A free 30-day trial is available.

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indaHash logo

Influencer marketing platform

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indaHash is a user-friendly and customizable influencer marketing platform.

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Webz.io logo

Machine-Defined Web Data

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Webz.io transforms the vast pool of web data from across the open and dark web into structured web data feeds, ready for machines to consume.

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Bunker DB Analytics logo

Make data work for you.

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Analyze everything that happen on your social media, in one place. Boost your marketing efforts on social media in an intuitive, friendly and integrated panel.
Analyze your audience’s interactions, define value-generating content and optimize your strategies, achieving long-term relationships.

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Hookle logo

AI-driven social media manager for small businesses

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Keep track of your social presence in real time. Hookle lets small business owners monitor activity, engagement, and trends without switching between platforms.

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Oktopost logo

We make it measurable

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Oktopost is the only social media management platform architected for B2B. Oktopost enables marketers to manage social content at scale, amplify reach, and integrate social with a marketing and sales stack.

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SOCi logo

AI that is purpose built for multi-location enterprises.

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SOCi is an AI-driven platform designed for multi-location marketing that unifies workflows, data, and automation. The system features specialized tools including Genius Search for local visibility optimization, Genius Social for content calendar management, and Genius Reviews for automated review responses across all business locations.

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MavSocial logo

Social Media Management and Advertising software

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MavSocial is a visual content management solution that provides visual analytics & publishing solutions to social media marketing brands and agencies

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Social Champ logo

Social Champ is your one-stop digital solution to rule.

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Social Champ - An automation and management tool to streamline all major social media networks from one platform.
Create and schedule posts with a similar experience as of social networks to maintain your social presence, increase engagement and save time on social media.

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BrandBastion logo

Unlock the power of social engagement

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BrandBastion helps fast-growing brands and enterprises maximize their social media engagement and protect their brand reputation.

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Social News Desk logo

Social media management software for important businesses

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Social News Desk is a social media management software that's purpose-built for important businesses, such as schools & universities, municipalities, news publishers, public safety organizations, and healthcare professionals.
Since 2010, we’ve proudly supported thousands of users at America’s largest news companies, cities, government agencies, schools, and businesses who require powerful, always-on social media tools.

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