getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Quid Logo

Social media analytics platform

Table of Contents

Quid - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Quid overview

What is Quid?

NetBase is a real-time social business platform for global companies to manage their brands, build businesses and stay connected with their customers.

The NetBase platform enables brands to not only connect with, but also to understand consumers more fully. NetBase delivers brands with insights on their consumers' emotions, behaviors, opinions, preferences, psychographics and more. Through real time social media monitoring, NetBase's helps businesses to understand and relate to their consumers.

Through social media listening NetBase measures passion for any brand, topic, category or person, to provide businesses with insights on their consumers' feelings. NetBase analyzes millions of social media posts every day to deliver insights and information about consumer attitudes, emotions, purchase behavior, geo-location, gender. With NetBase, brands are able to track their social media activity worldwide and respond to customers appropriately.

NetBase’s patented Natural Language Processing (NLP) technology is able to interpret 42 different languages as well as decipher social media “slang”, emoji’s, alternative spellings and more, in a human-like way. Gathered data is then delivered to businesses visually as charts, graphs and heat maps for easy interpretation.

The NetBase platform processes millions of social media posts daily for actionable business insights for research, marketing, PR customer service, sales, and product innovation. NetBase offers businesses foresight and real-time social information to stay "in the loop" and fuel action for their brands. NetBase has partnerships with Walmart, American Airlines, Coca-Cola, Arby’s, Universal Music Group, Ogilvy, T-Mobile, and YUM! Brands.

Starting price

23000 /
per year

Alternatives

with better value for money

Quid’s user interface

Ease of use rating:

Quid pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(16)
5(27)

What do users say about Quid?

The drawbacks of NetBase Quid include its high cost, steep learning curve, limited data exports, limited integration options with third-party apps, and inconsistent data accuracy, particularly in sentiment analysis.

Select to learn more


Who uses Quid?

Based on 43 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising
Computer Software
Entertainment
Hospital & Health Care

Use cases

Social Media Monitoring
Social Media Analytics Tools
Marketing Analytics
Competitive Intelligence
Social Media Marketing

Quid's key features

Most critical features, based on insights from Quid users:

Multi-Channel data collection
Engagement tracking
Lead attribution
Campaign analytics

All Quid features

Features rating:

Activity dashboard
Alerts/Notifications
Artwork management
Audience targeting
Behavior analytics
Benchmarking
Brand tracking
Campaign analytics
Campaign management
Campaign tracking
Charting
Competitive analysis
Competitor monitoring
Contact management
Conversion tracking
Customer engagement
Customer journey mapping
Customer profiles
Customer segmentation
Customizable reports
Dashboard
Data visualization
Demographic Data
Engagement tracking
Faceted search/filter
Impact measurement
Influencer discovery
Influencer relationship management
Influencer tracking
Keyword filtering
Keyword tracking
Lead attribution
Media monitoring
@mentions
Mobile alerts
Monitoring
Multi-Account management
Multi-Channel data collection
Multi-Channel management
Multi-Channel marketing
Performance metrics
Press Monitoring
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Reputation management
Response management
ROI tracking
Sentiment analysis
Social listening
Social marketing
Social media integration
Social media monitoring
Social Performance Management
Social promotion
Trend analysis

Quid alternatives

Quid logo

Starting from

23000

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Meltwater logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Oktopost logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Hootsuite logo

Starting from

199

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Quid pricing

Value for money rating:

Starting from

23000

Per year

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Quid price and value

Value for money rating:

To see what individual users think of Quid's price and value, check out the review snippets below.

“The drawbacks of NetBase Quid include its high cost, steep learning curve, limited data exports, limited integration options with third-party apps, and inconsistent data accuracy, particularly in sentiment analysis.”
SK

Sujata K.

Associate Professor

“Overall, Netbase has been helpful for some social monitoring uses, but it's far too difficult to use and the results are nowhere near accurate.”
Verified reviewer profile picture

Nathan I.

senior corporate communications specialist

Quid integrations (4)

Quid support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
24/7 (Live rep)
FAQs/Forum
Knowledge Base

Training options

Webinars
Videos
Live Online
In Person
Documentation

Quid FAQs

Related categories