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Amazon Pinpoint
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Marketing communication management software
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Amazon Pinpoint - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: August 2025
Amazon Pinpoint overview
What is Amazon Pinpoint?
Amazon Pinpoint is a cloud-based marketing communication management software designed to help businesses engage with the target audience via inbound and outbound marketing campaigns. The platform enables organizations to connect with customers via text messages, email, and voice channels.
Amazon Pinpoint enables marketing teams to create, run, and manage multiple marketing campaigns to promote products and services, share offers, and send newsletters and other content using customizable templates. Marketers can create targeted customer segments and send trigger-based communications for shipping notifications, status updates, sign-ups, purchase confirmation, and other events.
Amazon Pinpoint allows users to send bulk messages and provides insights into the open and click rate and performance of campaigns via analytics and reports.
Starting price
Amazon Pinpoint’s user interface
Amazon Pinpoint pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Amazon Pinpoint?
Users cannot get a full understanding of what the software can do unless they pay money for it.
Who uses Amazon Pinpoint?
Based on 22 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsAmazon Pinpoint's features
Features rating:
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Amazon Pinpoint pricing
Value for money rating:
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Per Feature
User opinions about Amazon Pinpoint price and value
Value for money rating:
To see what individual users think of Amazon Pinpoint's price and value, check out the review snippets below.
Paul F.
Trainer
Cybelle C.
diretora
Amazon Pinpoint integrations (5)
Top integrations
Amazon Pinpoint support options
Typical customers
Platforms supported
Support options
Training options
Amazon Pinpoint FAQs
Amazon Pinpoint has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Amazon Pinpoint support?
Amazon Pinpoint supports the following languages:
English
Q. Does Amazon Pinpoint offer an API?
No, Amazon Pinpoint does not have an API available.
Q. What level of support does Amazon Pinpoint offer?
Amazon Pinpoint offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support