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Dextr Logo

Contact center as a service (CCaaS) solution

Dextr - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Dextr?

Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface with a library of cloud services. The solution leverages Amazon Connect and the Amazon eco-system to drive contact center as a service solutions.

Starting from

28

Per month

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Dextr's key features

Most critical features, based on insights from Dextr users:

Multi-Channel Communication
Call Recording
Computer Telephony Integration
Automatic Call Distribution
Call Logging
Call Center Management

All Dextr features

Features rating:

Caller ID
Agent Interface
Quality Management
Call Routing
Call Monitoring
Reporting/Analytics
Real-Time Analytics
Queue Management
Progressive Dialer
Predictive Dialer
Pre-recorded Messages
Phone Key Input
Performance Management
Multiple Scripts
Multi-Language
Multi-Channel Management
Monitoring
Manual Dialer
Live Chat
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reporting & Statistics
SMS Messaging
Social Media Integration
Survey/Poll Management
Surveys & Feedback
Text to Speech
Third-Party Integrations
Voice Customization
Voice Mail
Workforce Management
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Auto-Dialer
Automated Routing
Blended Call Center
Call Disposition
Call List Management
Call Reporting
Call Scripting
Call Tracking
Call Transfer
Callback Scheduling
Campaign Management
Chat/Messaging
Chatbot
Collaboration Tools
Contact Database
Contact Management
CRM
Customer History
Customizable Reports
Data Import/Export
Email Management
Inbound Call Center
Interaction Tracking
IVR

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Dextr pricing

Value for money:

Starting from

28

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

Dextr support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Documentation
In Person
Live Online
Videos

Dextr reviews

Overall rating

5.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

Dextr FAQs

Q. What type of pricing plans does Dextr offer?

Dextr has the following pricing plans:
Starting from: $28.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Dextr?

Dextr has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Dextr support?

Dextr supports the following languages:
English, Spanish


Q. Does Dextr offer an API?

Yes, Dextr has an API available for use.


Q. What other apps does Dextr integrate with?

Dextr integrates with the following applications:
Salesforce Starter, Amazon Redshift, Amazon DynamoDB, Amazon SES, CXone Mpower, Amazon Lex, Five9, Amazon EC2, ServiceNow, Amazon QuickSight, Kustomer, Twilio, Amazon Connect, Amazon Pinpoint, Amazon WorkSpaces


Q. What level of support does Dextr offer?

Dextr offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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