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Text Mining Software with Natural Language Processing (2026)

Last updated: April 2026

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37 software options

InMoment logo

InMoment

Customer and employee experience management software

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InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.

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Enterpret logo

Enterpret

Machine learning customer feedback analytics platform

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Enterpret is a platform for analytics on natural language. With itsl machine learning algorithms and API-first design, it offers customers actionable insights from customer feedback.

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Amenity Analytics

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Natural language processing software for the finance sector

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Amenity Analytics is a natural language processing software designed to help businesses in the finance and insurance sector transform data into actionable insights. It offers a key drivers module, which enables administrators to identify emerging risks and analyze the company's health.

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iFinder logo

iFinder

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AI-based enterprise search platform

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iFinder is an enterprise search application tool that helps businesses process information quickly and utilize received insights to facilitate decision-making processes. Professionals can search for important information and documents and intelligently enhance this data using AI methods.

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AlphaSense logo

AlphaSense

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AI-enabled market intelligence platform

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AlphaSense is a market intelligence platform leveraging the power of AI to help users extract insights from a universe of public and private content – including company filings, event transcripts, expert call transcripts, news, trade journals, and equity research.

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Lumoa logo

Lumoa

Go from customer feedback to action without the guesswork.

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Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

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Clootrack logo

Clootrack

Intelligent CX Analytics to understand why your NPS drops

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Intelligent CX Analytics to understand why your NPS drops

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licili logo

licili

AI-powered text analysis tool for customer feedback

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licili is an AI-powered text analysis tool that maximizes the value of customer feedback. It features advanced analyses like topic, driver, context, sentiment, and relevance to deeply understand customer preferences. With an intuitive interface and seamless integrations, Licili is essential for enhancing customer satisfaction, solidifying market presence, and fostering product innovation.

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Deep Talk logo

Deep Talk

Customer and employee feedback analysis platform

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Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees.

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FutureAnalytica logo

FutureAnalytica

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Achieve visible ROI in weeks, not in years!

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An automated no-code AI platform that enables end-to-end data science and AI for the organization and provides value across different departments

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HumanFirst logo

HumanFirst

NLP solution for analyzing natural language data via prompts

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HumanFirst is a natural language processing (NLP) solution that helps transform natural language data into business insights and artificial intelligence (AI) training data.

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SimpleX logo

SimpleX

Generative AI: A Revolution… Except for Your Surveys!

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Generic AI fails at survey analysis. SimpleDecisions clusters, quantifies & delivers real insights—no fluff, just actionable data. Try it now!

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Keatext logo

Keatext

Your most impactful improvements start here.

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Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience.

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Gavagai logo

Gavagai

Text mining system for analyzing unstructured business data

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Text mining is the process of extracting information from text. A range of terms is common in the industry, such as text mining and information mining. The analysis processes build on techniques from Natural Language Processing, Computational Linguistics and Data Science.

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Thematic logo

Thematic

AI-powered customer feedback analysis

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Thematic unlocks rich insights from unstructured feedback to help you build better products, reduce churn and drive growth. Without coding.

Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise.

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Accern logo

Accern

No-Code NLP

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The Accern NoCodeNLP Platform empowers citizen data scientists to extract insights from unstructured data.

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Kimola Cognitive logo

Kimola Cognitive

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Market research & customer insights platform

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Kimola Cognitive is a machine learning platform to analyze customer feedback. Users are able to create custom models, use gallery of pre-built models, scrape reviews and generate SWOT analysis, product descriptions, powerful marketing materials with GPT.

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Sinequa logo

Sinequa

Data search and analytics platform for large enterprises

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Sinequa is a cloud-based and on-premise search and analytics platform designed to help large enterprises discover insights from structured or unstructured data by using artificial intelligence (AI) and machine learning technology.

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Semantria logo

Semantria

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Text analytics and sentiment analysis

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Semantria is a text analytics and sentiment analysis app that interprets social media engagement and other customer interactions. The app pulls data from tweets and Facebook posts, as well as survey results, reviews and other business content to identify trends and provide deeper customer insight.

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NLP Cloud logo

NLP Cloud

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Production-ready NLP API

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High performance production-ready NLP API for Named Entity Recognition (NER), sentiment-analysis, classification, summarization, question answering, translation, language detection, tokenization, and POS tagging.
It is based on spaCy and HuggingFace transformers and all models can be used for free.

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Klassifier logo

Klassifier

Make Classifying easier

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Klassifier is a platform that allows non-IT folks to take advantage of AI's benefits. Anyone can utilize this procedure because it is so simple.

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VizRefra logo

VizRefra

Cloud-based text analysis and content management software

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VizRefra is a web-based text mining and analysis tool that provides business managers with AI tools for text intelligence operations. Key attributes include graphical data representation, summarization, tagging, text analysis, topic clustering, sentiment analysis, and predictive modeling.

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Kognos logo

Kognos

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AI powered document analysis and research tool

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Kognos is an AI research assistant and document intelligence platform that converts URLs, PDFs, and documents into structured insights. It features URL-to-text processing, PDF processing with OCR for scanned files, and AI-powered summarization with adjustable detail levels. Kognos supports batch processing of multiple documents and offers project organization with varying storage capacities across subscription tiers.

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MeaningCloud logo

MeaningCloud

(0)

Text analytics & natural language processing (NLP) software

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MeaningCloud is a text analytics software designed to help businesses across publishing, banking, insurance, healthcare, and pharmaceutical industries gain data insights into unstructured information sources. It enables employees to extract data from various document types.

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Luminoso logo

Luminoso

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Artificial intelligence (AI)-enabled analytics software

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Luminoso is a cloud-based text analytics software designed to help businesses of all sizes upload, analyze, and visualize structured and unstructured customer insights data using artificial intelligence (AI) and natural language understanding technology. The platform includes multilingual capabilities, enabling organizations to process data in Japanese, Korean, Arabic, Chinese, and various other languages.

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