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Clootrack Logo

Intelligent CX Analytics to understand why your NPS drops

Clootrack - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Clootrack?

Clootrack is an intelligent customer experience analytics platform that helps D2C brands understand the reasons why CX scores like NPS, CSAT, Star ratings drop. Our powerful AI-driven engine gathers and analyzes billions of customer reviews to provide you with actionable CX insights. All in real-time.

150+ Brands including HSBC, Skoda, DBS, Tata Group, Xiaomi and Vivo use Clootrack.

Benefits of using Clootrack

* Track strengths and weaknesses of multitude of emerging competitors in your category
* Auto detection of themes from unstructured customer feedback.
* Identify reasons why Customers switch brands
* Gain qualitative insights from Voice of Customer initiatives
* unbiased, faster and cost-effective compared to traditional market research

Starting from

25000

Per year

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Clootrack's key features

Most critical features, based on insights from Clootrack users:

Data Visualization
Negative Feedback Management
Customer Journey Mapping
Communication Management
Text Analysis
Surveys & Feedback

All Clootrack features

Features rating:

API
Reporting/Analytics
Visual Analytics
Trend Analysis
Third-Party Integrations
Sentiment Analysis
Real-Time Reporting
Real-Time Analytics
Predictive Analytics
NPS Survey Structure
Multi-Language
Multi-Channel Data Collection
Multi-Channel Communication
Dashboard
Customizable Reports
Churn Management
Access Controls/Permissions

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Clootrack pricing

Value for money:

Starting from

25000

Per year

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

Clootrack support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base

Training options

Documentation
Videos
Webinars
Live Online

Clootrack reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Clootrack FAQs

Q. What type of pricing plans does Clootrack offer?

Clootrack has the following pricing plans:
Starting from: $25000.00/year
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Clootrack?

Clootrack has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Clootrack support?

Clootrack supports the following languages:
English


Q. Does Clootrack offer an API?

No, Clootrack does not have an API available.


Q. What level of support does Clootrack offer?

Clootrack offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base

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