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Bitrix24 vs Runrun.it Comparison (2026)
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Good recommendations?
Overview
Bitrix24 CRM has everything you need to acquire leads, turn them into deals, receive payments, manage inventory, e-sign documents, run marketing campaigns, increase customer engagement, grow customer retention, and track sales metrics. Try our free plan with unlimited users today!
Runrun.it is a cloud-based work management platform that enables enterprises to manage tasks and projects, improve collaboration across teams, and analyze productivity metrics to measure performance. The solution is designed to provide teams with a single source of truth on their projects & tasks.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.2
1K
5
4
3
2
1
469
360
120
29
30
- Value for money
- Ease of use
- Features
- Customer support
65%
would recommend this app4.7
157
5
4
3
2
1
120
35
1
0
1
- Value for money
- Ease of use
- Features
- Customer support
92%
would recommend this appPros
“It’s a powerful platform that genuinely helps centralize work, especially for managing leads, tracking activities, and staying on top of follow-ups without needing multiple tools. Once I got used to it, it became a reliable part of my daily workflow and definitely improved how organized and consistent I am with outreach.”
Nurudeen O.
Business Outreach Analyst
“It has impressive set of business collaboration tools in one platform, including CRM, project management, task tracking, team communication, document sharing, and workflow automation.”
AR
Ansuman R.
Ecom Manager
“I consider it a complete package platform as it offers strong value by centralizing CRM, marketing, sales, and customer communication with automated features in one platform.”
Peter C.
Regional Director of Business Development
Pros
“Runrun.it gives me the opportunity to manage, plan and track tasks and projects without involving manual processes.”
EB
Ewa B.
Marketing Team Lead
“The platform's user-friendly interface and time-tracking capabilities enhance productivity, making it a valuable tool.”
Maria R.
Architect
“The UL design is simple and does not tire the eyes at all.”
SH
Sarah H.
Marketing Project Manager
Cons
“Some advanced settings take time to learn, and performance can occasionally slow down when working with large amounts of data.”
AR
Ansuman R.
Ecom Manager
“The interface can feel cluttered and overwhelming, especially for new users.”
SB
Sifiso B.
Project Manager
“It's a complex platform, with many functionalities that can seem overwhelming, and the sometimes cumbersome interface and lack of fine-grained customization can slow down work instead of simplifying it.”
AU
Adrian U.
CEO
Cons
“Additionally, the pricing structure could be a limiting factor for some teams, impacting accessibility.”
Maria R.
Architect
“This leads us not to input every task into the system, specially the smallest/quickest ones, and this is not good.”
Fillipe N.
CEO
- Vendor responds to reviews
- Last review6 days ago
- Vendor responds to reviews
- Last review2 years ago
Key features
- Total features180
- AI Summarization
- AI Writing Assistant
- API
- Absence Management
- Access Controls/Permissions
- Account Management
- Accounting
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad Optimization
- Ad hoc Reporting
- Agenda Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assignment Management
- Attendance Tracking
- Attendee Management
- Audience Targeting
- Audio Calls
- Audio/Video Conferencing
- Audit Trail
- Authentication
- Auto Update
- Auto-Dialer
- Automated Attendant
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Call Distribution
- Autoresponders
- Availability Management
- Backlog Management
- Backup and Recovery
- Bar Chart
- Batch Communications
- Batch Processing
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Blogs
- Brainstorming
- Bug Tracking
- Business Intelligence
- Business Process Automation
- Business Process Control
- CAN-SPAM Compliance
- CMS Integration
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Canned Responses
- Capacity Management
- Case Management
- Catalog Management
- Channel Management
- Chat/Messaging
- Chatbot
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Compliance Tracking
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Delivery
- Content Ideas
- Content Library
- Content Management
- Content Marketing
- Content Publishing Options
- Contractor Management
- Conversation Intelligence
- Cost-to-Completion Tracking
- Custom Domains
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Portal
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Daily Reports
- Dashboard
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Migration
- Data Storage Management
- Data Synchronization
- Data Visualization
- Deadline Management
- Deal Management
- Decision Support
- Dependency Tracking
- Design Management
- Discount Management
- Discussions/Forums
- Distribution Management
- Document Capture
- Document Editing
- Document Generation
- Document Management
- Document Storage
- Donation Management
- Donor Management
- Drag & Drop
- Drip Campaigns
- Due Date Tracking
- Electronic Forms
- Electronic Signature
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Templates
- Email-to-Task Conversion
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Management
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Scheduling
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Exhibit/Vendor Management
- Expense Tracking
- File Sharing
- Gantt/Timeline View
- Idea Management
- Kanban Board
- Knowledge Management
- Mobile Access
- No-Code
- Notes Management
- Predictive Analytics
- Prioritization
- Productivity Tools
- Progress Reports
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Time Tracking
- Projections
- Real Time Editing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Allocation & Planning
- Resource Management
- Status Tracking
- Supports Scrum
- Tagging
- Task Management
- Task Progress Tracking
- Team Management
- Third-Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Visualization
- Workflow Configuration
- Workflow Management
- eCommerce Management
- Total features59
- AI Summarization
- AI Writing Assistant
- API
- Absence Management
- Access Controls/Permissions
- Account Management
- Accounting
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad Optimization
- Ad hoc Reporting
- Agenda Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assignment Management
- Attendance Tracking
- Attendee Management
- Audience Targeting
- Audio Calls
- Audio/Video Conferencing
- Audit Trail
- Authentication
- Auto Update
- Auto-Dialer
- Automated Attendant
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Call Distribution
- Autoresponders
- Availability Management
- Backlog Management
- Backup and Recovery
- Bar Chart
- Batch Communications
- Batch Processing
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Blogs
- Brainstorming
- Bug Tracking
- Business Intelligence
- Business Process Automation
- Business Process Control
- CAN-SPAM Compliance
- CMS Integration
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Canned Responses
- Capacity Management
- Case Management
- Catalog Management
- Channel Management
- Chat/Messaging
- Chatbot
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Compliance Tracking
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Delivery
- Content Ideas
- Content Library
- Content Management
- Content Marketing
- Content Publishing Options
- Contractor Management
- Conversation Intelligence
- Cost-to-Completion Tracking
- Custom Domains
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Portal
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Daily Reports
- Dashboard
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Migration
- Data Storage Management
- Data Synchronization
- Data Visualization
- Deadline Management
- Deal Management
- Decision Support
- Dependency Tracking
- Design Management
- Discount Management
- Discussions/Forums
- Distribution Management
- Document Capture
- Document Editing
- Document Generation
- Document Management
- Document Storage
- Donation Management
- Donor Management
- Drag & Drop
- Drip Campaigns
- Due Date Tracking
- Electronic Forms
- Electronic Signature
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Templates
- Email-to-Task Conversion
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Management
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Scheduling
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Exhibit/Vendor Management
- Expense Tracking
- File Sharing
- Gantt/Timeline View
- Idea Management
- Kanban Board
- Knowledge Management
- Mobile Access
- No-Code
- Notes Management
- Predictive Analytics
- Prioritization
- Productivity Tools
- Progress Reports
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Time Tracking
- Projections
- Real Time Editing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Allocation & Planning
- Resource Management
- Status Tracking
- Supports Scrum
- Tagging
- Task Management
- Task Progress Tracking
- Team Management
- Third-Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Visualization
- Workflow Configuration
- Workflow Management
- eCommerce Management
Integrations
- Total integrations19
- 3CX
- Adobe Acrobat
- Aha!
- Asana
- Asterisk
- Bitbucket
- Calendly
- Claude
- ClickUp
- Cyfe
- Dropbox
- Evernote Teams
- Freshdesk
- Geckoboard
- GitHub
- GitLab
- Google Calendar
- Google Docs
- Google Forms
- HubSpot CRM
- HubSpot Sales Hub
- Intuit Mailchimp Email Marketing
- JIRA Service Management
- Jira
- Jotform
- Klips
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft Power BI
- Microsoft Project Server Subscription Edition
- Microsoft Teams
- Miro
- MySQL
- Netskope One Platform
- OneDrive
- Pipedrive
- Pipefy
- Podio
- QuickBooks Online
- Redmine
- Retently
- Slack
- Smartsheet
- Stripe Billing
- SurveyMonkey
- Todoist
- Toggl
- Trello
- Twilio
- WooCommerce
- WordPress
- Wrike
- Wufoo
- Zapier
- Zendesk Suite
- Zoho CRM
- monday AI Work Platform
- Total integrations45
- 3CX
- Adobe Acrobat
- Aha!
- Asana
- Asterisk
- Bitbucket
- Calendly
- Claude
- ClickUp
- Cyfe
- Dropbox
- Evernote Teams
- Freshdesk
- Geckoboard
- GitHub
- GitLab
- Google Calendar
- Google Docs
- Google Forms
- HubSpot CRM
- HubSpot Sales Hub
- Intuit Mailchimp Email Marketing
- JIRA Service Management
- Jira
- Jotform
- Klips
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft Power BI
- Microsoft Project Server Subscription Edition
- Microsoft Teams
- Miro
- MySQL
- Netskope One Platform
- OneDrive
- Pipedrive
- Pipefy
- Podio
- QuickBooks Online
- Redmine
- Retently
- Slack
- Smartsheet
- Stripe Billing
- SurveyMonkey
- Todoist
- Toggl
- Trello
- Twilio
- WooCommerce
- WordPress
- Wrike
- Wufoo
- Zapier
- Zendesk Suite
- Zoho CRM
- monday AI Work Platform
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