Salesforce Sales Cloud vs Bitrix24

Trello

Zoho CRM

HubSpot Marketing Hub

HubSpot CRM

Zendesk Suite

Pipedrive

Free service

Testing the CRM

Thank you for sharing your feedback on testing Bitrix24 CRM. Your insights are valuable to us as we continuously work to improve our platform and better meet the diverse needs of our users.

I had seen Bitrix24 advertised first time on Tube, at night 1st January 2021, and started working, by posting a project of mine for a while, typing with Time Tracker, also had posted 100 photos, with customized price, and got paid from STRIPE, within two months, exact amount of invoice, in April 2021. Then I left for a while, due some problems, and got back lately, wishing to keep working and paying fees montly, in the (near future)

Bitrix24 is a Great site to work and earn money 

great, ive been using it for years. ive tried a whole bunch of others, trello, asana, clickup, basecamp etc etc....

Try it! Bitrix is our pick and we've tried a lot of what's out there.

Thank you for your review and  for being a part of the Bitrix24 community! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out.

Bitrix24 is super all in one software

Bitrix24 is used as a data center to store information about leads, customers, competitors and as a social network that promotes communication between different areas of the company for the purpose of recording important information. It became our main information system because it has a powerful search tool that makes queries easier and faster. We also use work groups to divide information based on regions or user levels.

Bitrix24 transforms immediate searches

A good system for online stores

24.7.12.365 cloud PM, VC, BIM persistent chatting rooms, and milestones project management guru.

All Services under One Advanced Umbrella

Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Jesse! We look forward to continuing to support your firm's growth and success.

360 CRM for small businesses

As the first platform we used as a database, we were overall satisfied, despite it is not as deep as the current and more developed software and tools.

Good as a starting platform

Thank you for taking the time to share your thoughts and experiences with Bitrix24, Luca.

Great tool for PM

Easy to use, flexible and high mobility. Great for new startup to communicate! We would like to thank the Developer for giving free usage to new startup like us to communicate and distribute jobs more effectively and efficiently.  

Best Intranet with CRM capabilities for 2015

Great product that I recommend to everyone.

BITRIX 24 CRM Review

Not quite there yet.

Nice, it's an all in one, multi optional program that includes and offers not only a quick demo but self setup of a personal business number if you choose and you are able to collaborate amongst your employees or colleagues

Bitrix24

We use free version of CRM with limited features

The benefits I got are improvements in group work, improvements in sales coordination with my team.

My experience in this software is very good and useful to work in a team.

Bitrix24 is used as a centralized repository of information about prospects, customers, competitors and as an internal social network to facilitate collaboration and documentation of relevant information between all areas of the company. It becomes our main information system because it has a powerful search tool that makes any query easier and faster. We also use work groups to segment information according to region or user level.

Bitrix24 is the best in teamwork

Easy setup, complete and free!

Was looking for mlm CRM

I's a great customer support tool an all in one solution.

Bitrix24, a great customer support tool and it's free 

Thank you for your review of Bitrix24, Jessica! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out.

Project management is crucial in our global operations, the desktop and phone version really mitigates communication issues

Lots of functionality, still a little bit clunky

We wanted a sales and CRM tool that could handle our small startups' workload. Basic workflows, sales tracking, and being a Rolodex for the office. But it's too clicky to be useful as an app for the team. Need to streamline and also improve the third-party connectors.

Hoped it would be the CRM for us, but it's too heavy and pricing is nitpicky

Customer Relationship Management and Business Development is a useful function.

Bitirx24's performance management of sales teams is a failure.

Bitrix24 lets meet

We have discontinued from using the platform as some integration is not supported by this platform and the free features is simply not feature rich enough to running a complex project.

My Bitrix24 review

Compare Salesforce Sales Cloud and Bitrix24 based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2025.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from various app integrations.

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

"What If" Scenarios

Access Controls/Permissions

Accounting Integration

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Agent Management

AI/Machine Learning

Alerts/Notifications

Appointment Scheduling

Approval Process Control

Assignment Management

Audience Targeting

Auto-Dialer

Automatic Call Distribution

Batch Processing

Bid Management

Budgeting/Forecasting

Business Card/Badge Scanning

Business Process Control

Buyer Management

Calendar Sync

Calendar/Reminder System

Call Center Management

Call List Management

Call Logging

Call Management

Call Monitoring

Call Recording

Campaign Analytics

Campaign Management

Campaign Planning

Catalog Management

Change Order Management

Channel Management

Chat/Messaging

Client Management

Client Portal

Client Tracking

Client/Property Matching

Collaboration Tools

Commenting/Notes

Commission Management

Communication Management

Competitive Analysis

Configurable Workflow

Contact Database

Contact Management

Contract/License Management

Conversion Tracking

Correlation Analysis

Customer Database

Customer Engagement

Customer History

Customer Segmentation

Customer Social Profiles

Customer Support

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Dashboard Creation

Data Import/Export

Data Management

Data Synchronization

Data Visualization

Deal Management

Document Management

Document Storage

Drag & Drop

Dynamic Modeling

Electronic Signature

Email Management

Email Marketing

Email Response Control

Email Templates

Email Tracking

Employee Management

Engagement Tracking

Estimating

Exception Reporting

Field Sales Management

Financial Management

For AEC Industry

For Insurance Industry

For iPad Devices

For Mac Devices

For Real Estate

For Real Estate Agencies

For Sales Teams/Organizations

For Small Businesses

For Startups

Forecasting

Goal Management

Graphical Data Presentation

Inbox Management

Interaction Tracking

Salesforce Sales Cloud

Android

Web-based

iPad

iPhone

Medical Assistant

Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.

Digital Marketing Director

Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.

Cloud Systems Manager

As a socially responsible company, it feels good to support another company like Salesforce that is committed to these values too.

Operations Analyst

There are times when the automation fails and gives back inaccurate data. We have to trouble shoot almost weekly to figure out what happened.

Director

Salesforce remains the best CRM application for growing our business because of the amazing features. Integration of  third-party  and add-on options it offers.

Libarian

The ease of use of this software salesforce is amazing. I will would just want to commend the developers and managements of the great work put together.

Partnership Facilitator

The amount of information you can handle with it is incredible. I strongly recommend it and I very grateful for it.

Dashboard is beautiful and love that you can have different graphs to display and show during meeting to impress management.

Client Support Services Coordinator

The Chatter function gives great, quick connections to employees and collegues company-wide. Customer services is fantastic and highly responsive.

Sales Director

Salesforce is awesome because you can build it to be whatever you want it to be for your company. It helps us keep track of our leads exactly how we need it to.

Learner

The customer support is very responsive. Very useful From creating prospects to billing information required And overall it is one of the best CRM.

owner

Super easy to navigate and save valuable information. Very intuitive feeling makes it easy to learn and understand its features.

Software Engineer

The cloud based architecture makes it easily accessible and the deployment work like a charm. It very cost effective and intuitive.

Designer

The only negative aspect I've encountered while utilizing SalesForce is that saving entered data is not done automatically and can lead to losing work.

Developement Consultant

It is amazing what you can get and do with the free version of Salesforce. I do fundraising consultant and for small non-profits on a tight budget this is my top recommendation.

Financial Advisor

I liked its ability to be personally configured and its integration with other vendors. The App was also competitive with its peers.

Administrative assistant 

Pretty good, I’m fairly new to the system but it was pretty easy to learn and maneuver which is very important with the position that I am in.

CEO & President

Built-in email message creation is horrible and unreliable, randomly sending un-formatted and embarrassing messages.

Salesforce Sales Cloud vs Bitrix24 Comparison (2025)

Salesforce Sales Cloud

Bitrix24

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives