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Bloomfire vs Guru Comparison

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Overview

Bloomfire makes it simple to find and share knowledge across teams and organizations. By bringing all company knowledge into...

Category Leaders

Guru is a company wiki that works in your workflow, so the information you need to do your job is always at your fingertips.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

201

5

4

3

2

1

93

86

18

4

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

83

5

4

3

2

1

55

24

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Community features such as likes and comments are a nice touch and give folks the ability to engage.
We utilize Bloomfire as a company knowledge base and it gives all employees the ability to contribute which is of great benefit.
Super easy to upload content and share information. The platform is very visually appealing and there is almost no learning curve to engage with it.

Pros

Guru has been super helpful in the past to look up quick pieces of info. Whether it's internal product knowledge or processes, or any other crucial tribal info, it's great to reference.
I love the user interface--it is perfect and I love easy-to-use software. Moreover, it is extremely intuitive with figuring out how to use the app and pull information from it.
Easy and intuitive to use, good for decentralization and shared accountability.

Cons

As a result, tables and embedded documents are extremely difficult to read as the formatting is severely impacted.
Sorting feature is somewhat confusing if you do not have the search criteria entered exactly right.
Can be difficult to find resources in searches.

Cons

I never used it it was so hard to search for information and I wasnt always sure that the information was up to date. Do not have these problems with Guru.
It's really a pain when you need to edit already existing cards.
What I like least, there hasn't been much that I've found with Guru that is bad. Only thing that has caused some trouble is the plug-in makes Chrome crash every so often.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features62
  • @mentions
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Assignment Management
  • Audio File Management
  • Brainstorming
  • CRM
  • Cataloging/Categorization
  • Categorization/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Content Creation
  • Content Library
  • Content Management
  • Content Publishing Options
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Storage Management
  • Discussions / Forums
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Employee Activity Monitoring
  • Engagement Tracking
  • File Management
  • File Sharing
  • Filtering
  • Full Text Search
  • Gamification
  • Group Management
  • Knowledge Base Management
  • Knowledge Management
  • Mobile Access
  • Mobile App
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Self Service Tools
  • Self-Learning
  • Single Sign On
  • Surveys & Feedback
  • Tagging
  • Team Chat
  • Text Editing
  • Third Party Integrations
  • To-Do List
  • User Onboarding
  • Version Control
  • Video Support
  • Wiki
  • Total features47
  • @mentions
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Assignment Management
  • Audio File Management
  • Brainstorming
  • CRM
  • Cataloging/Categorization
  • Categorization/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Content Creation
  • Content Library
  • Content Management
  • Content Publishing Options
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Storage Management
  • Discussions / Forums
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Employee Activity Monitoring
  • Engagement Tracking
  • File Management
  • File Sharing
  • Filtering
  • Full Text Search
  • Gamification
  • Group Management
  • Knowledge Base Management
  • Knowledge Management
  • Mobile Access
  • Mobile App
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Self Service Tools
  • Self-Learning
  • Single Sign On
  • Surveys & Feedback
  • Tagging
  • Team Chat
  • Text Editing
  • Third Party Integrations
  • To-Do List
  • User Onboarding
  • Version Control
  • Video Support
  • Wiki

Integrations

  • Total integrations14
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations39
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

Alternatives

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Bloomfire logo

Bloomfire

Disappointed

Reviewed 6 years ago

I found the product hard to use, and we had a really bad customer onboarding experience. We are using Guru now which we love. It has a logic to it that fits into our workflow.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

David, that is really disappointing to hear about your experience. We emailed you and hope to hear from you soon. Our whole team here is dedicated to each one of our customers' success, so we hope to connect soon to make things right for you! We would really appreciate hearing about your poor customer onboarding experience and what we can do to improve. We have a onboarding documentation and we would be happy to work with you on re-onboarding.