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Bloomfire makes it simple to find and share knowledge across teams and organizations. By bringing all company knowledge into...
Guru is a company wiki that works in your workflow, so the information you need to do your job is always at your fingertips.
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I found the product hard to use, and we had a really bad customer onboarding experience. We are using Guru now which we love. It has a logic to it that fits into our workflow.
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David, that is really disappointing to hear about your experience. We emailed you and hope to hear from you soon. Our whole team here is dedicated to each one of our customers' success, so we hope to connect soon to make things right for you! We would really appreciate hearing about your poor customer onboarding experience and what we can do to improve. We have a onboarding documentation and we would be happy to work with you on re-onboarding.