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Box vs Firmex Virtual Data Room Comparison

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Overview

Category Leaders

Box is the Content Cloud — a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation...

Category Leaders

Secure virtual data rooms for investment banks, law firms, private equity groups, and corporations to share documents online...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

20

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

5.4K

5

4

3

2

1

3K

1.7K

484

107

58

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.8

320

5

4

3

2

1

257

59

3

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is a fantastic product and its security features give our business confidence to be in compliance with all regulations we are required to follow.
I like the simplicity and good features and the appropriate speed of Box platform, you can easily transfer files from any device to the cloud storage space of the box.
The interface of Box is great, and it is my favorite of the primary file-sharing platforms. Upload times seem relatively fast and sharing links with people outside my organization is great.

Pros

I like that it is user friendly and cost effective relative to alternatives. Also excellent customer service.
It is an essential service used for mid market m&a. Overall experience has been great, with exceptional customer service and ease of use.
We use firmex internally for our staff in addition we use Firmex to send documents to our customer. Its user friendly and easy to navigate once you have been granted access.

Cons

Sadly it does not work on my kindle Ir the android tablet I had. With everything going mobile these days, you would think they'd be compatible by now.
This product has very limited functionality in some areas which could be a bit frustrating at times.
The organization of Box is awful, but this could be my company's fault.

Cons

UX seems boring and outdated. Cannot set viewing restriction for single file.
Few cons, but select users have had trouble receiving Firmex automated emails due to spam filters.
Had to replicate file uploads each time; no tag to put same file into different folders automatically.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features128
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Categorization
  • Asset Library
  • Asset Lifecycle Management
  • Asset Sharing
  • Assignment Management
  • Audio File Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Backup and Recovery
  • Brainstorming
  • Bulk Uploading
  • CMS Integration
  • Campaign Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Cost Estimating
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Migration
  • Data Recovery
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Deadline Management
  • Discussions/Forums
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Employee Activity Monitoring
  • Encryption
  • Engagement Tracking
  • File Conversion
  • File Management
  • File Sharing
  • File Transfer
  • File Upload by Email
  • Filtering
  • For Nonprofits
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Historical Reporting
  • Image Library
  • Indexing
  • Meeting Management
  • Messaging
  • Metadata Management
  • Mobile Access
  • Mobile App
  • Mobile Capture
  • Monitoring
  • Multi-Factor Authentication
  • Multimedia Support
  • Offline Access
  • Password Management
  • Prioritization
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Tracking
  • Q&A Management
  • Real Time Editing
  • Real Time Synchronization
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure File Viewer
  • Secure Login
  • Single Sign On
  • Status Tracking
  • Subcontractor Monitoring
  • Tagging
  • Task Editing
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Template Management
  • Templates
  • Text Editing
  • Third-Party Integrations
  • To-Do List
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Video Management
  • Video Support
  • Watermarking
  • Workflow Management
  • Total features47
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Categorization
  • Asset Library
  • Asset Lifecycle Management
  • Asset Sharing
  • Assignment Management
  • Audio File Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Backup and Recovery
  • Brainstorming
  • Bulk Uploading
  • CMS Integration
  • Campaign Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Cost Estimating
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Migration
  • Data Recovery
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Deadline Management
  • Discussions/Forums
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Employee Activity Monitoring
  • Encryption
  • Engagement Tracking
  • File Conversion
  • File Management
  • File Sharing
  • File Transfer
  • File Upload by Email
  • Filtering
  • For Nonprofits
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Historical Reporting
  • Image Library
  • Indexing
  • Meeting Management
  • Messaging
  • Metadata Management
  • Mobile Access
  • Mobile App
  • Mobile Capture
  • Monitoring
  • Multi-Factor Authentication
  • Multimedia Support
  • Offline Access
  • Password Management
  • Prioritization
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Tracking
  • Q&A Management
  • Real Time Editing
  • Real Time Synchronization
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure File Viewer
  • Secure Login
  • Single Sign On
  • Status Tracking
  • Subcontractor Monitoring
  • Tagging
  • Task Editing
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Template Management
  • Templates
  • Text Editing
  • Third-Party Integrations
  • To-Do List
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Video Management
  • Video Support
  • Watermarking
  • Workflow Management

Integrations

  • Total integrations450
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Total integrationsN/A
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier

User reviews that mention these apps

BM
AvatarImg

Blake M.

Financial Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Box logo

Box

Great software for share drive

Reviewed 6 years ago
Pros

-Box Sync works well for offices -Fast and responsive -Easy to use

Cons

-Limited functionality for a data room -Can't see what files were recently added or deleted

RL
AvatarImg

Richard L.

Internet, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Box logo

Box

Good cheap practical storage

Reviewed 13 days ago

Good, what it does at its base it is doing well.

Pros

Extra disk space. Cheap solution for when were need room.

Cons

integration as a local drive is cumbersome

NN
AvatarImg

Nikhil N.

Computer Software, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Box logo

Box

Best file sharing tools for businesses

Reviewed 2 years ago

Box's huge stockpiling limit, secure climate and simple to-utilize interface made it simple for me to begin with the assistance and begin utilizing it to store and access my most significant data. This program has furnished me with secure capacity for my monstrous information, and the information I have gathered can be conveyed to different crowds. It is not difficult to utilize and works with various stages. It has completely supported the tasks.

Pros

I like the facts and functionality is very effective. It fulfil the user need

Cons

there is always room for improvement....

BM
AvatarImg

Benjamin M.

Construction, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Box logo

Box

The great thing about Box

Reviewed 2 years ago

Overall I think this is by far the best virtual storage and management site.

Pros

I like that everything you upload can be sorted as you like and it is safely stored and backed up you don't need the physical copies.

Cons

That it constantly logs you off and you need to log in repeatedly as you use the software.

DC
AvatarImg

Donna C.

Environmental Services, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Box logo

Box

Saves on Space

Reviewed 3 years ago

I feel this is a must for any company that has any virtual employees

Pros

I like that there is no paper filing and no need for a file cabinet!

Cons

The only Con I can think of is if your internet is out, you can't find your document.

JT
AvatarImg

John T.

Pharmaceuticals, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Box logo

Box

An innovative approach for cloud content and file sharing management.

Reviewed 6 years ago
Pros

It provides the innovative forum of cloud content management, where all the data and files can be managed in a single platform. The data is kept secure and all the team members for particular projects are kept updated with the progress. This is great for a modern day, a virtual work environment where the planning management is something we no longer have to bother about.

Cons

Even though it provides a prompt customer care service, it is difficult to avail some features as they have higher pricing for the storage of data crossing a particular limit. These higher versions can be uneconomical for some small business groups and teams that might not be able to invest despite the large numbers. A large number of team members will therefore not benefit much here.

KB
AvatarImg

Kristina B.

Education Management, 501-1,000 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Box logo

Box

Good tool for remote environment

Reviewed 3 years ago

I have used it to share documents for virtual events with colleagues for several events.

Pros

It is a good tool to share documents and interactive files with a lot of different people and integrate it with a site. It also has a high capacity for documents.

Cons

It is not very popular and a lot of people have not heard of it. So it can be hard to send to other people when they need to download their software or create an account.

SI
AvatarImg

Syed Ihsan A.

Architecture & Planning, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Box logo

Box

*Access your information safely from anything gadget you are on from any spot*

Reviewed 2 years ago

Box gives a record stockpiling answer for our group, a method for offering security to our clients, and for our clients to impart documents to us. I like that it is so natural to share huge documents without making messages undeliverable.

Pros

I like approaching my information from any spot and any gadget. I never again need to depend on far off associations or VPNs to my office organization. It functions admirably for our office for powerful correspondence while sending and getting archives from our clients. They offer the most elements and capacities at a serious cost. Ideally, it stays along these lines. I have prescribed it to a great deal of my clients for individual capacity too.

Cons

I use Adobe Aerialist for virtual endorsements. Box delivered its virtual endorsement catch highlight I was really amped up for. They have been further developing it after some time, yet for the present, I feel that Trapeze artist Sign has more highlights I'm utilized to as of now. I really do at present utilize it inside for marks.

AvatarImg
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Kevin W.

Retail, 10,001+ employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Box logo

Box

Great Option for Personal or Business File Sharing

Reviewed 2 years ago
Pros

Box is a great service for storing and sharing files. It's incredibly simple to use. It's especially great to be able to control access as needed.

Cons

The UI could be improved. No specific complaints, but there's always room for better UX

KM
AvatarImg

Kelly M.

Food & Beverages, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Box logo

Box

Box Review

Reviewed 2 years ago

We are using it with a Virtual CPA Firm. It allows us to securing communicate and transfer files.

Pros

The most important thing for me is the security aspect since I use this for important documents such as tax forms, etc. I also appreciate how easy it is to use. After two minutes of being within the software I was able to use the functions I needed to.

Cons

I think the messaging could be improved. At one point I was using it with my collaborators, but I didn't realize I needed to refresh the screen to see a new message. If the messaging could be made live so you don't have to refresh the screen that'd be great. Or a notification for a new message.

TG
AvatarImg

Tanmay G.

Civil Engineering, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Box logo

Box

Cloud storage was yesterday's problem

Reviewed 3 years ago

Box has the virtue over other platform of being user friendly and inexpensive. Loved it.

Pros

As the name suggest put everything in the BOX and be anxiety free

Cons

Box provides so many solutions from content management to cloud storage, they leave no room for complaints.

AvatarImg

Verified reviewer

Computer Software, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Box logo

Box

Easy enough, but clients and colleagues don't use

Reviewed 3 years ago
Pros

Being able to sync your computer and the huge chunk of free space is nice

Cons

As much as I'd like to use it more, none of my clients or colleagues do, so there's just no room for collaboration

AvatarImg

Verified reviewer

Hospital & Health Care, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Box logo

Box

Box Program Review

Reviewed 4 years ago

consumes less time in data collecting so i recommend it to data collectors

Pros

box is easy to use and facilitate data collecting from colleagues

Cons

the difference between the app on IOS and on Windows is great so .. needs more development on IOS system

EF
AvatarImg

Erica F.

Public Relations and Communications, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Box logo

Box

Box review

Reviewed 2 months ago
Pros

Good to share with people across clients/platforms, can use Excel directly

Cons

Data does not always sync correctly, sometimes hard to sync up-to-date data across clients/organizations

MB
AvatarImg

Mary B.

Fund-Raising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Box logo

Box

Super intuitive cloud based file storage and sharing.

Reviewed 7 years ago

Super easy collaboration with virtual colleagues or on the days I am working from home. Robust search capabilities makes finding files quick, and uploading/downloading files takes little time no brain power.

Pros

It is very easy to share files with outside parties without risk of losing control of the document or allowing access to other company documents. Allows work from anywhere and from any device.

Cons

Customer service is extremely good in terms of video and live webinars, but it's not very easy to just get a live person's direct help. If you look, though, you'll find an answer to most of your questions.

AvatarImg
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Ragul K.

Management Consulting, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Box logo

Box

Box review

Reviewed 2 years ago

I helps me to store huge data files in structured way and simplest way to share data

Pros

It is very simple to share or store big document. And it is very easy to share across the clients or friends or anyone. Editing option is really cool we can edit the document after updating in cloud.

Cons

If we rework the file after uploading in box platform it shows the version history widely and online viewing file without downloading is little bit obstacle because they won't be in presentable view

AvatarImg

Verified reviewer

Financial Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Box logo

Box

Box for Business

Reviewed 6 years ago

We had a lot of paper files for clients in the office. We are slowly scanning and uploading important docs to Box. There's more space in the room since we got rid of the filing cabinet!

Pros

It's one of the better file sharing platforms I have used. Everyone at work has access to files they need even if they're remote.

Cons

Sometimes the files take too long to load

AvatarImg

Verified reviewer

Transportation/Trucking/Railroad,

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Box logo

Box

Perfect for large teams

Reviewed 6 years ago

manage data, share content, collaborate

Pros

Box is very necessary in maintaining large amounts of files in our company. We like the ability to have multiple people edit documents and add comments. It has a great UI and makes administration a breeze. Also from a trusted name in the industry.

Cons

We have had some concern with the security before. Our company did not initially approve the application due to privacy concerns. We have not had any issues so far and will continue using it in our company.

AvatarImg
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Abdulrazaq s.

Online Media, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Box logo

Box

My experience

Reviewed 2 years ago
Pros

The mobile access feature tops it the most for me.

Cons

It is a bit pricy, and consumes so much data to store data on the cloud storage, but I still love it.

TB
AvatarImg

Tayler B.

Research, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Box logo

Box

Good file storage option

Reviewed 2 years ago

Works fine for data storage!

Pros

The data storage is very straightforward and the main use I have for it and it works well for that.

Cons

It is a great back up option if dropbox/google drive are unavailable...

AvatarImg

Verified reviewer

Outsourcing/Offshoring, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Box logo

Box

Box review

Reviewed 7 years ago

Easy collaboration tool and available to external clients for quick urgent projects requiring content sharing and large data sets. Cost effective for clients.

Pros

Ease of use, collaboration with external parties made easy, cost effective for clients.

Cons

Transfer of large data may impact time

AvatarImg

Verified reviewer

Civil Engineering, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Box logo

Box

The best efficient software you need

Reviewed 2 years ago

it was a great experience and very well I recommend it to anyone looking for automatic backups

Pros

it's a very simple software for you and useful

Cons

Data Management System doesn't have easy use

JK
AvatarImg

Jacob K.

Financial Services, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Box logo

Box

Convenient Use

Reviewed 8 years ago

I work for a startup, so the most people we have in each "box" is just a few. The bigger you get, you would probably want to have a more all-inclusive CRM type system.

Pros

Great for startups without a ton of data. It's very easy to collaborate and share data quickly, even if you're on opposite ends of the world.

Cons

This may not be the greatest tool for large organizations. The bigger a company gets, the more data it produces. If there is more data, there are many types of data. This may get confusing and overwhelming in box.

AvatarImg

Verified reviewer

Electrical/Electronic Manufacturing, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Box logo

Box

An enterprise level Data sharing Platform

Reviewed 6 years ago

Beat Enterprise level data sharing platform

Pros

Box has an advantage over other data sharing platforms because of its UI which is very unique and appealing. One can also make folders on it for different formats of data and it also shows the last person to access he data and to modify it which sometimes become really helpful.

Cons

The only disadvantage of this is that every time one enters a box folder has to go through a seurity check which consumes a lot of time sometimes.

pP
AvatarImg

pranav P.

Education Management, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Box logo

Box

Great for central data storage

Reviewed 5 years ago
Pros

Box is a great tool for storing the data at a central location from where one can conveniently access it remotely. Easy to make folders and manage data.

Cons

faced some problem sometime while syncing the data

JM
AvatarImg

Joe M.

Hospital & Health Care, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Firmex Virtual Data Room logo

Firmex Virtual Data Room

Good product

Reviewed 5 years ago
Pros

Easy to use and functional. Good organization for multiple deals.

Cons

Cost compared to the more universal data share sites is higher eg drop box

WC
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Will C.

Renewables & Environment, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Firmex Virtual Data Room

Firmex is great

Reviewed 20 days ago

Relative to Box and Intralinks, I have enjoyed my experience with Firmex's VDR and it has been extremely helpful with coordinating our due diligence process with external parties.

Pros

The Firmex VDR is easy to navigate and provides a seamless experience to provide documents to external users

Cons

It would be helpful if (i) there was an easier way to leave/review comments within Firmex for specifid documents and (ii) run a report to see which users have viewed and downloaded documents.

Vendor response

Thanks for the feedback, we have put product improvements to enhance our download experience and will be continually improving this feature. As for the product feedback on the new UI, this is a feature we are rolling out to update our interface. We will be continually improving this feature and appreciate the feedback which I have shared with our product development team.

AP
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Andrew P.

Financial Services, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Firmex Virtual Data Room

Best Bang For Your Buck

Reviewed 2 years ago

Very positive, would highly recommend.

Pros

Pricing per month and per gig — allows us to use Firmex no matter the size of the deal.

Cons

The permissions for me has been my least favorite feature. I have 40 groups for one of my deals right now because each employee needs specific access to 1-2 folders. I wish there were an easier way to set permissions. For granular permissions for subfolders, maybe clicking a check box instead of a drop down menu would be helpful.

Vendor response

Hi Andrew, Thanks for the positive feedback and outlining one of our competitive advantages in our pricing model versus legacy providers pricing model. In terms of the permissions, we can activate user level permissions for you, which should help the issue you described. Your feedback is noted and we are always investigating ways to better improve the granular folder and sub-folder level permissions. It would be great to connect with you on ways we can improve this feature based on your VDR experience. James, Director of Sales