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ChatHQ Logo

Customer engagement software for marketing agencies

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ChatHQ - 2026 Pricing, Features, Reviews & Alternatives

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ChatHQ overview

What is ChatHQ?

ChatHQ is a customer engagement software designed to help digital marketing agencies and startups generate more leads, increase sales revenue, simplify customer support, and boost customer retention. The platform offers a suite of powerful tools to optimize the customer experience across every touchpoint.

The engagement widget is a conversion rate optimization tool that can be white-labeled and resold to customers. It features dynamic behavior targeting, personalized interactions, and customizable lead capture capabilities to drive more qualified leads and appointments. The live chat module allows businesses to manage their sales and support live chat and the knowledge base builder enables the creation of robust self-service support libraries.

Integrating seamlessly with popular platforms like HighLevel, Extendly, and ChatGPT, ChatHQ provides a centralized hub for managing customer interactions. The platform's advanced user tracking and analytics empower businesses to unlock deep insights, refine engagement strategies, and deliver personalized experiences that enhance customer satisfaction and loyalty.

Key benefits of using ChatHQ

  • Advanced live chat feature allows managing sales and support live chat to improve customer experience.
  • Knowledge base builder enables creating robust self-service support libraries to educate customers.
  • Integration with HighLevel CRM streamlines lead generation, sales, and support processes.
  • Engagement widgets boost conversions on websites and sales funnels through personalized interactions.
  • User tracking and analytics provide actionable insights to optimize engagement strategies for growth.
  • Starting price

    99flat rate /
    per month

    Alternatives

    with better value for money

    ChatHQ’s user interface

    Ease of use rating:

    ChatHQ reviews

    Overall rating

    5.0

    /5

    8

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.88/10
    Rating distribution

    5

    4

    3

    2

    1

    8

    0

    0

    0

    0

    ChatHQ's key features

    Most critical features, based on insights from ChatHQ users:

    Transcripts/Chat history
    Contact management
    Mobile access
    Single sign on
    File sharing

    All ChatHQ features

    Features rating:

    Activity dashboard
    AI copilot
    Alerts/Escalation
    Alerts/Notifications
    Autoresponders
    Calendar management
    Canned responses
    Chat/Messaging
    Collaboration tools
    Data import/export
    Document storage
    Drag & drop
    Email management
    Geotargeting
    Interaction tracking
    Knowledge base management
    Live chat
    Multi-Channel communication
    Proactive chat
    Real-Time analytics
    Real-Time chat
    Real-time consumer-facing chat
    Real-Time monitoring
    Real-Time notifications
    Reporting/Analytics
    Support ticket management
    Surveys & feedback
    Task management
    Third-Party integrations
    Workflow management

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    ChatHQ pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Growth

    99

    Per month

    Agency

    297

    Per month

    User opinions about ChatHQ price and value

    Value for money rating:

    ChatHQ support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk

    Training options

    Documentation
    Videos

    ChatHQ FAQs

    Q. What type of pricing plans does ChatHQ offer?

    ChatHQ has the following pricing plans:
    Starting from: $99.00/month
    Pricing model: Subscription

    These products have better value for money


    Q. Who are the typical users of ChatHQ?

    ChatHQ has the following typical customers:
    Small Business


    Q. What languages does ChatHQ support?

    ChatHQ supports the following languages:
    English


    Q. Does ChatHQ support mobile devices?

    ChatHQ supports the following devices:
    Android


    Q. Does ChatHQ offer an API?

    No, ChatHQ does not have an API available.


    Q. What level of support does ChatHQ offer?

    ChatHQ offers the following support options:
    Knowledge Base, Chat, Email/Help Desk

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