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eBallot Logo
eBallot
4.1
(15)

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An online voting software and services provider

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eBallot Pricing, Features, Reviews and Alternatives

eBallot product overview

Price starts from

6.99

Per month

Flat Rate

What is eBallot?

eBallot is a secure online voting platform designed to help businesses of all sizes make decisions, elect leaders, and set new policies based on custom polls and surveys. The cloud-based platform provides the tools to build and customize ballots, notify and invite voters, gather votes, and then analyze results.

Key benefits of using eBallot

  • Get the results needed to make important decisions. Build a ballot in minutes and notify voters via email, allowing them to cast their votes from anywhere, using any device.

  • Ensure that all data is secure, backed up, and accessible when it’s needed. eBallot provides fully auditable and private voting events, and automatically backs up data periodically.

  • Keep track of voting throughout the ballot run times with real-time reporting on the number of votes cast at any given date or time.

  • Customize ballot settings with the ability to edit content and questions, setup start and end date and times, enable anonymous voting, and more.

  • Upload a voter list to control who the ballot is sent to and invite voters via email from within the eBallot interface. Reminder emails can be triggered throughout the ballot dates to those who have yet to vote.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Knowledge Base
    Chat
    FAQs/Forum

    Training options

    Webinars
    Documentation
    Live Online
    Videos

    eBallot pricing information

    Value for money

    3.6

    /5

    15

    Starting from

    6.99

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    eBallot features

    Functionality

    3.8

    /5

    15

    Total features

    65

    2 categories

    Most valued features by users

    Collaboration Tools
    Alerts/Notifications
    Third Party Integrations
    Activity Dashboard
    Reporting & Statistics
    Customizable Branding
    Commenting/Notes
    Activity Tracking

    Functionality contenders

    eBallot users reviews

    Overall Rating

    4.1

    /5

    15

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.92/10
    Rating distribution

    5

    4

    3

    2

    1

    9

    2

    2

    1

    1

    Pros
    Meaning they let me know every time an email blast was sent out for us. It was nice to not have to think about the progress as they reached out first.
    EBallot was an affordable and effective solution because we were able to pay through the month-by-month plan, paying for the services for the duration we needed them.
    The software has also improved our administrative experience; the software is intuitive, voting events are able to be set up quickly and customer service is very responsive.
    Cons
    But once you cancel, they refuse to renew you later...what kind of company blocks customers.
    My voters had to go off the app, read information and return to vote. Eballot refused to refund me even though they said it was their fault.
    When I had issues trying to pay I had a hard time teaching someone.

    Overall rating contenders

    LD
    AvatarImg

    Lungile D.

    Public Relations and Communications, 1,001-5,000 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    eballot is more practical and in with the time, they could use a few add ons

    Reviewed a year ago

    the system made it easier to have voting and surveys and also be able to asses them by yourself

    Pros

    it allows one to vote privately and not risk having their vote to be disregarded . i really enjoyed that about the software, the fact that you can vote online makes one feel at ease that they are doing something and no one will question their decision because its it all online. it is much different to other voting apps as it gives you piece of mind that your vote is safe and private. there are no many glitches which is a good thing.

    Cons

    have features that allow people to vote using emails and also please include authentication services so that it is visible that the voters in the system belong to the organization that is having the elections there was no referencing to someone if you had a problem within the software like maybe an online buddy to make a way for you to be at ease with the system you are using .

    DL
    AvatarImg

    Donna Lynn B.

    Nonprofit Organization Management, 11-50 employees

    Used other for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Evoting Software That Is Affordable

    Reviewed 3 years ago

    We needed a lower cost evoting software and eBallot fit our budget. It was easy to create ballots and add voters, however I wish they had a more detailed user manual so you didn't have to contact support to answer basic questions when you are learning how to use the software. I also liked that you could run multiple elections at one time. I think this is a great voting software for the price, but would highly suggest that new users run test elections to get familiar with the software and figure out how to use it before going live with an actual election.

    Pros

    Pricing is pretty affordable You can email out notices to voters Ballot questions are pretty easy to set up Have several reports so you can see voting participation & results easily

    Cons

    They could use a better user manual with more detail on how to use software When you send out an additional email to voters you have to pay for all voters, even if you only send it to part of your voter list, like those who haven't voted yet Help is only available during the weekday hours, there is no after hours support except for help files

    Vendor response

    Thanks for your review, Donna! We're glad to hear you're having a positive experience with our self-service voting platform. After hours is something that can be set up with our Business platform, but we're unable to offer that with eBallot Essential. Appreciate the feedback - testing and experimenting with different ballot setups before going live is definitely a good practice. We're always updating our knowledge base to improve the experience for self-administered customers, so thank you for your insight. Regards, Jonathan Liu Head of Customer Experience

    SK
    AvatarImg

    Suzi K.

    Higher Education, 1-10 employees

    Used monthly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    The worst customer service

    Reviewed 8 months ago

    Terrible

    Pros

    This may be easy to set up, but when I needed a customer service call, it was impossible. Even the chat hangs up on you.

    Cons

    Last year, my voters were unable to see the information they were voting for. I had to move information from five questions, with three candidates each, to a Google Doc. My voters had to go off the app, read information and return to vote. Eballot refused to refund me even though they said it was their fault. I am not sure why there are so many positive stars. Ridiculous.

    AvatarImg
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    Thomas M.

    Verified reviewer

    Management Consulting, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    eBallot trial for ABA school in Oman

    Reviewed 3 years ago

    Wanted to use eBallot electronic voting for the ABA Board elections of May 2019. Worked together with rep. from ABA -IT department on this. However, the Board did not want to use eBallot for security reasons: 1) Someone could be collecting eBallot invitations to vote and then 2) vote for someone else. They said that they had been in contact with eBallot about this. The risk of point 1 could be reduced by sending the link to vote and password separately. The risk of point 2 could be reduced by tracking of IP addresses of votes casted. I do not know what exactly happened in the communication between ABA and eBallot, but in my view the risks as highlighted by the Board are relatively small and can be well managed. Best regards,

    Pros

    Well-structured set-up, giving credibility to the robustness of the software.

    Cons

    I wanted to test the software prior to use. However, I had to subscribe for 6 months to test the software. It would be good to be able to test eBallot with about 10-20 people for free.

    Vendor response

    Appreciate the feedback, Thomas! Thanks for your review about eBallot Essential's functionality. Each email containing unique login credentials is sent to each individual voter's email address which makes accessing this information very difficult for anyone besides the voter, but we understand your board's decision. We definitely have higher-level products and services to mitigate that risk - as well as the IP tracking functionality you're looking for. Both of these are available in eBallot for Business (our enterprise suite). Best, Jonathan Liu Head of Customer Experience

    MM
    AvatarImg

    Michele M.

    Nonprofit Organization Management, 1-10 employees

    Used other for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to use

    Reviewed 4 years ago

    We use eballot for our annual election. I manage 5 associations and i have all of them use eballot

    Pros

    i liked that i could easily import my membership list into their template. Once you set everything up you just have to wait for the end of the election and get your results.

    Cons

    When you do have questions there is no chat support, just an FAQ area

    Vendor response

    Michele, Thanks so much for your review! We're happy that our self-administered election software worked out for you and your annual election. Appreciate you spreading the word around to the associations you manage. Support-wise, you're right that our Essential product relies on our self-service knowledge base articles. We're actively improving these articles so you can get on-demand help at a reasonable cost. If you find you need more robust support from our team, we're happy to set up a time to talk about our Business products. Regardless, you're always welcome to email help@eballot.com and we'll make sure to get back within a business day. Definitely feel free to reach out if you need anything from us in the future! Best, Jonathan Liu Head of Customer Experience

    eBallot FAQs and common questions

    Q. What type of pricing plans does eBallot offer?

    eBallot has the following pricing plans:
    Starting from: $6.99/month
    Pricing model: Subscription


    Q. Who are the typical users of eBallot?

    eBallot has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does eBallot support?

    eBallot supports the following languages:
    English


    Q. Does eBallot offer an API?

    No, eBallot does not have an API available.


    Q. What level of support does eBallot offer?

    eBallot offers the following support options:
    Phone Support, Email/Help Desk, Knowledge Base, Chat, FAQs/Forum

    Related categories