eBallot Pricing, Features, Reviews & Comparison of Alternatives

eBallot

An online voting software and services provider

4.82/5 (11 reviews)

eBallot overview

What is eBallot?

eBallot is a secure online voting platform designed to help businesses of all sizes make decisions, elect leaders, and set new policies based on custom polls and surveys. The cloud-based platform provides the tools to build and customize ballots, notify and invite voters, gather votes, and then analyze results.

With eBallot, businesses can get opinions and feedback on business decisions through secure online votes. Users can build and customize ballots with company branding, and define opening and closing times, question content, ballot type, and more depending on the needs of the business. Ballots can be created and saved for a later date, or scheduled to open at a certain date and time, with invitations automatically send to participants on the given date. Reminder emails can be sent before and during the ballot, and conditional logic can be setup to only send email reminders to those who are yet to complete the survey.

eBallot facilitates self service voting for participants, allowing users to cast their vote only once, either on a desktop or mobile device. During the ballot, businesses can track the number of participants through voter activity reports and spread the word via email if more participants are needed. Reports and statistics are also provided after the ballot in order to provide users with results, with the ability to filter results by date or time, as well as view a final summary of overall votes.
www.eballot.com

Pricing

Starting from
$4.99/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
eBallot screenshot: Create ballots for elections or policy settingeBallot Online Voting Introduction VideoeBallot screenshot: Track voting as it happens with summaries of numbers of voters for each balloteBallot screenshot: View reports on turnout and activity by date or timeeBallot screenshot: Ballots can be customized with the ability to schedule start and end dateseBallot screenshot: Email invitations and reminders can be sent to voterseBallot screenshot: Final results can be viewed after the ballot has finished

eBallot reviews

Excellent
9

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.5
  4.5
  4.5
  4.0
Michele Miller

Easy to use

Used occasionally for 2+ years
Reviewed 2019-05-23
Review Source: Capterra

We use eballot for our annual election. I manage 5 associations and i have all of them use eballot

Pros
i liked that i could easily import my membership list into their template. Once you set everything up you just have to wait for the end of the election and get your results.

Cons
When you do have questions there is no chat support, just an FAQ area

Response from eBallot


Michele,

Thanks so much for your review! We're happy that our self-administered election software worked out for you and your annual election. Appreciate you spreading the word around to the associations you manage.

Support-wise, you're right that our Essential product relies on our self-service knowledge base articles. We're actively improving these articles so you can get on-demand help at a reasonable cost. If you find you need more robust support from our team, we're happy to set up a time to talk about our Business products.

Regardless, you're always welcome to email help@eballot.com and we'll make sure to get back within a business day.

Definitely feel free to reach out if you need anything from us in the future!

Best,

Jonathan Liu
Head of Customer Experience

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Donna Lynn Blake

Evoting Software That Is Affordable

Used occasionally for 6-12 months
Reviewed 2019-06-19
Review Source: Capterra

We needed a lower cost evoting software and eBallot fit our budget. It was easy to create ballots and add voters, however I wish they had a more detailed user manual so you didn't have to contact support to answer basic questions when you are learning how to use the software. I also liked that you could run multiple elections at one time. I think this is a great voting software for the price, but would highly suggest that new users run test elections to get familiar with the software and figure out how to use it before going live with an actual election.

Pros
Pricing is pretty affordable You can email out notices to voters Ballot questions are pretty easy to set up Have several reports so you can see voting participation & results easily

Cons
They could use a better user manual with more detail on how to use software When you send out an additional email to voters you have to pay for all voters, even if you only send it to part of your voter list, like those who haven't voted yet Help is only available during the weekday hours, there is no after hours support except for help files

Response from eBallot


Thanks for your review, Donna! We're glad to hear you're having a positive experience with our self-service voting platform.

After hours is something that can be set up with our Business platform, but we're unable to offer that with eBallot Essential.

Appreciate the feedback - testing and experimenting with different ballot setups before going live is definitely a good practice.

We're always updating our knowledge base to improve the experience for self-administered customers, so thank you for your insight.

Regards,

Jonathan Liu
Head of Customer Experience

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Thomas Meijssen

eBallot trial for ABA school in Oman

Used daily for less than 6 months
Reviewed 2019-06-13
Review Source: Capterra

Wanted to use eBallot electronic voting for the ABA Board elections of May 2019. Worked together with rep. from ABA -IT department on this. However, the Board did not want to use eBallot for security reasons: 1) Someone could be collecting eBallot invitations to vote and then 2) vote for someone else. They said that they had been in contact with eBallot about this. The risk of point 1 could be reduced by sending the link to vote and password separately. The risk of point 2 could be reduced by tracking of IP addresses of votes casted. I do not know what exactly happened in the communication between ABA and eBallot, but in my view the risks as highlighted by the Board are relatively small and can be well managed. Best regards,

Pros
Well-structured set-up, giving credibility to the robustness of the software.

Cons
I wanted to test the software prior to use. However, I had to subscribe for 6 months to test the software. It would be good to be able to test eBallot with about 10-20 people for free.

Response from eBallot


Appreciate the feedback, Thomas!

Thanks for your review about eBallot Essential's functionality.

Each email containing unique login credentials is sent to each individual voter's email address which makes accessing this information very difficult for anyone besides the voter, but we understand your board's decision.

We definitely have higher-level products and services to mitigate that risk - as well as the IP tracking functionality you're looking for. Both of these are available in eBallot for Business (our enterprise suite).

Best,

Jonathan Liu
Head of Customer Experience

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Elaine Lee

Highly recommend

Used occasionally for 1-2 years
Reviewed 2019-06-06
Review Source: Capterra

Excellent. Saved money and time on our annual Board of Election process. This is our 2nd year in a row using eballot. in 2018, the eBallot staff was in constant communication with me. Meaning they let me know every time an email blast was sent out for us. It was nice to not have to think about the progress as they reached out first. For 2019, I had to contact them, most of the time. But that's minor. Still happy over all and will use again next year.

Pros
Ease of operation User friendly Dashboards Reports

Cons
I couldn't run any reports using Google Chrome. not a big deal to use another browser for that, but I'm a chrome user by default.

Response from eBallot


Hi Elaine!

Thanks for the review. Note taken about reaching out more proactively in the future. We have implemented a new system to ensure that occurs earlier.

I'm interested in your reporting needs because Chrome is actually one of our recommended browsers. It should work to access the reports. I'll make sure we reach out to you and address this with a follow up.

Looking forward to working with you again next year.

Jonathan Liu
Head of Customer Experience

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Elizabeth Sullivan

Our labor union things eBallot is great!

Used occasionally for 2+ years
Reviewed 2018-12-12
Review Source: Capterra

Pros
eBallot is easy to use and has significantly improved our members' voting experience. The software has also improved our administrative experience; the software is intuitive, voting events are able to be set up quickly and customer service is very responsive.

Cons
The software does seem to be a bit costly.

Response from eBallot


Hi Elizabeth,

Appreciate your review and feedback! We're happy to hear that your non-profit uses our self-administered voting tools to provide a better voting experience.

We take great pains to price our products according to the value they provide. So we can consistently offer a quality, reliable product - this requires us to maintain a certain price point.

I hope that the benefits continue to outweigh the costs, and that your organization sees value in eBallot for years to come.

Thanks again,

Jonathan Liu
Head of Customer Experience

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

eBallot pricing

Starting from
$4.99/month
Pricing options
Subscription
View Pricing Plans

Self-administration plans are based on the number of voters and start at $4.99/month for 50 voters. Business plans for managing complexity and votes of significance are also available. Visit www.eballot.com or contact sales@eballot.com for more information.

eBallot features

Activity Tracking
Commenting
Customizable Branding

API (296 other apps)
Access Control (211 other apps)
Activity Dashboard (174 other apps)
Automatic Notifications (179 other apps)
Chat (156 other apps)
Collaboration Tools (327 other apps)
Collaborative Workspace (213 other apps)
Document Management (186 other apps)
Document Storage (211 other apps)
Drag & Drop Interface (173 other apps)
File Management (137 other apps)
Permission Management (185 other apps)
Projections (145 other apps)
Reporting & Statistics (130 other apps)
Search Functionality (249 other apps)
Third Party Integration (209 other apps)
Workflow Management (135 other apps)

Videos and tutorials

Additional information for eBallot

Key features of eBallot

  • Question branching
  • Online voting
  • Nominations
  • Printed ballots
  • Phone voting
  • Weighted voting
  • Ranked choice voting
  • Multiple question types
  • Data analysis tools
  • Skip logic
  • Phone survey
  • Survey builder
  • Mobile survey
  • Paper survey
  • Supports audio / images / video
  • Activity tracking
  • Custom forms
  • Customer database
  • Customizable branding
  • Email integration
  • Email notifications
  • Summary reports
  • Voting
  • Feedback collection
  • Customizable questions
  • Custom fields
  • Surveys & feedback
  • User activity monitoring
  • Filtered views
  • Email invitations & reminders
  • Self service portal
  • Commenting
  • Conditional logic
View All Features

Benefits

Get the results needed to make important decisions. Build a ballot in minutes and notify voters via email, allowing them to cast their votes from anywhere, using any device.

Ensure that all data is secure, backed up, and accessible when it’s needed. eBallot provides fully auditable and private voting events, and automatically backs up data periodically.

Keep track of voting throughout the ballot run times with real-time reporting on the number of votes cast at any given date or time.

Customize ballot settings with the ability to edit content and questions, setup start and end date and times, enable anonymous voting, and more.

Upload a voter list to control who the ballot is sent to and invite voters via email from within the eBallot interface. Reminder emails can be triggered throughout the ballot dates to those who have yet to vote.