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Google Workspace vs 11Sight Comparison (2026)
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Good recommendations?
Google Workspace
4.7
(87.1K)5
64.6K
4
19K
3
2.9K
2
337
1
167
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
11Sight
4.7
(82)5
63
4
17
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.
Cloud-based AI Agent Platform for Call Centers and Customer-Facing Operations.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
87.1K
5
4
3
2
1
64.6K
19K
2.9K
337
167
- Value for money
- Ease of use
- Features
- Customer support
89%
would recommend this app4.7
82
5
4
3
2
1
63
17
2
0
0
- Value for money
- Ease of use
- Features
- Customer support
89%
would recommend this appPros
“I pay for the google premium so I get extra features with google meet included, I am beyond satisfied with the value I get from that, I use meets daily for all my meetings and never have any bugs or issues.”
AD
Arran D.
CEO
“Most of our project folders have Docs for things like toolbox talk notes, subcontractor contact lists, equipment handover checklists and internal procedures.”
RS
Rishi S.
IT Administrator
“It completely eliminates the need for email attachments or physical flash drives. Despite minor UI clutter and the occasional need to manually clean up folders, it remains my go-to platform for cloud storage and team collaboration.”
RG
Ritesh G.
Fullstack Developer
Pros
“It's a really good software that allows customers to get in touch really fast and helps increase the speed of sales.”
KT
Kristian T.
CEO
“You can quickly start a video call from a web page by simply clicking the video call button.”
MG
Mithat G.
Sales & Marketing Director
“We had several of our clients and team members join our conference calls and after a couple times of flawless execution, we upgraded to a larger plan as well as bought 10 hours of recording for our sessions.”
Evelyn C.
Global Director
Cons
“The main things I like least are the pricing for higher storage, occasional customer support delays, a few usability complexities, file-sharing permission confusion, storage limits, occasional bugs or sync issues, and search results that can sometimes feel less precise when there are many files.”
Shivam K.
Full Stack Developer
“Additionally, I hate the updated cost/storage structure where my emails count towards my Drive storage and if I want more than 15 GB I have to pay a monthly subscription or delete important/sentimental emails.”
Sara S.
Client Relations Coordinator
“The one thing is in the formatting of bigger documents, sometimes tables and images do not format when you export them to other formats that can irritate them while making project reports. If the Internet connection is poor, it takes some time to sync sometimes, causing delays.”
NH
Nguyen H.
Deputy Service Manager
Cons
“In the past, the video recording function of the online conference service was not very stable, and sometimes there were problems when sharing the screen and then video recording.”
JJ
Jimmy J.
CEO
“It is quite demanding on the signal quality.”
Nina K.
Investor Relation & Partnership Management
“Meeting links are static and there is no obvious way to secure them leading to potential security issues.”
NJ
Nathan J.
President
- Vendor responds to reviews
- Last review5 days ago
- Vendor responds to reviews
- Last review3 years ago
Key features
- Total features180
- @mentions
- AI Design & Content Suggestions
- AI Presentation Generation
- AI Text-to-Slide
- AI Visual Generation
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Archiving & Retention
- Asset Library
- Asset Sharing
- Assignment Management
- Attendance Tracking
- Attendee Management
- Audio Calls
- Audio/Video Conferencing
- Audio/Video Recording
- Audit Management
- Authentication
- Autofill
- Automatic Backup
- Automatic Call Distribution
- Automatic Transcription
- Autoresponders
- Autosave
- Availability Management
- Backup and Recovery
- Booking Management
- Brainstorming
- Brand Management
- Breakout Rooms
- CRM
- CRM & Sales Stack Integration
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scoring
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Whispering
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Charting
- Chat/Messaging
- Chatbot
- Class Scheduling
- Cloud Backup
- Cloud Computing
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Content Creation
- Content Import/Export
- Content Library
- Content Management
- Conversion Tracking
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Security
- Data Storage Management
- Data Synchronization
- Data Tabulation
- Data Visualization
- Document Capture
- Document Classification
- Document Editing
- Document Generation
- Document Management
- Document Review
- Document Storage
- Document Templates
- Drag & Drop
- Electronic Signature
- Email Management
- Email Marketing
- Email Monitoring
- Email Reminders
- Email Templates
- Email Tracking
- Embedded AI
- Employee Management
- Encryption
- Engagement Tracking
- Event Calendar
- Event Scheduling
- Event Triggered Actions
- Feedback Management
- File Conversion
- File Management
- File Recovery
- File Sharing
- File Transfer
- Forms Creation & Design
- Forms Management
- Formula Management
- Full Text Search
- Functions/Calculations
- Group Messaging
- HD Audio/Video
- HIPAA Compliant
- Host Controls
- Human Handover
- Human-in-the-loop (HITL)
- IVR
- Image Library
- Inbox Management
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Verification/Validation
- Live Chat
- Live Video Interview
- Meeting Management
- Meeting Notes
- Meeting Preparation Tools
- Messaging
- Microsoft Outlook Integration
- Mobile Access
- Mobile App
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Multi-User Collaboration
- Multiple Format Support
- Office Suite
- Offline Access
- On-Demand Recording
- On-Demand Webcasting
- One-to-One Messaging
- Online Booking
- Password Management
- Performance Metrics
- Personalization
- Polls/Voting
- Presentation Streaming
- Presentation Tools
- Prioritization
- Private Chat
- Productivity Tools
- Project Management
- Projections
- Prospecting Tools
- Queue Management
- Real Time Editing
- Real Time Synchronization
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Conversations
- Real-time Scheduling
- Recording
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Revenue-Native Data Model
- Revision History
- Role-Based Permissions
- Routing
- SSL Security
- Sales Task Automation & Forecasting
- Sales Trend Analysis
- Scheduling
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Session Recording
- Shared Inboxes
- Signature Management
- Single Sign On
- Social Media Integration
- Spam Blocker
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Team Calendars
- Team Collaboration
- Template Management
- Templates
- Text Editing
- Third-Party Integrations
- Time Zone Tracking
- To-Do List
- Transcripts/Chat History
- Transfers/Routing
- Two Way Audio & Video
- Two-Factor Authentication
- Two-Way Audio & Video
- Unified Communications
- User Management
- User Profiles
- Version Control
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Layouts/Views
- Video Management
- Video Streaming
- Video Support
- Virtual Backgrounds
- Voice Mail
- Web Forms
- Total features122
- @mentions
- AI Design & Content Suggestions
- AI Presentation Generation
- AI Text-to-Slide
- AI Visual Generation
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Archiving & Retention
- Asset Library
- Asset Sharing
- Assignment Management
- Attendance Tracking
- Attendee Management
- Audio Calls
- Audio/Video Conferencing
- Audio/Video Recording
- Audit Management
- Authentication
- Autofill
- Automatic Backup
- Automatic Call Distribution
- Automatic Transcription
- Autoresponders
- Autosave
- Availability Management
- Backup and Recovery
- Booking Management
- Brainstorming
- Brand Management
- Breakout Rooms
- CRM
- CRM & Sales Stack Integration
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scoring
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Whispering
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Charting
- Chat/Messaging
- Chatbot
- Class Scheduling
- Cloud Backup
- Cloud Computing
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Content Creation
- Content Import/Export
- Content Library
- Content Management
- Conversion Tracking
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Security
- Data Storage Management
- Data Synchronization
- Data Tabulation
- Data Visualization
- Document Capture
- Document Classification
- Document Editing
- Document Generation
- Document Management
- Document Review
- Document Storage
- Document Templates
- Drag & Drop
- Electronic Signature
- Email Management
- Email Marketing
- Email Monitoring
- Email Reminders
- Email Templates
- Email Tracking
- Embedded AI
- Employee Management
- Encryption
- Engagement Tracking
- Event Calendar
- Event Scheduling
- Event Triggered Actions
- Feedback Management
- File Conversion
- File Management
- File Recovery
- File Sharing
- File Transfer
- Forms Creation & Design
- Forms Management
- Formula Management
- Full Text Search
- Functions/Calculations
- Group Messaging
- HD Audio/Video
- HIPAA Compliant
- Host Controls
- Human Handover
- Human-in-the-loop (HITL)
- IVR
- Image Library
- Inbox Management
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Verification/Validation
- Live Chat
- Live Video Interview
- Meeting Management
- Meeting Notes
- Meeting Preparation Tools
- Messaging
- Microsoft Outlook Integration
- Mobile Access
- Mobile App
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Multi-User Collaboration
- Multiple Format Support
- Office Suite
- Offline Access
- On-Demand Recording
- On-Demand Webcasting
- One-to-One Messaging
- Online Booking
- Password Management
- Performance Metrics
- Personalization
- Polls/Voting
- Presentation Streaming
- Presentation Tools
- Prioritization
- Private Chat
- Productivity Tools
- Project Management
- Projections
- Prospecting Tools
- Queue Management
- Real Time Editing
- Real Time Synchronization
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Conversations
- Real-time Scheduling
- Recording
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Revenue-Native Data Model
- Revision History
- Role-Based Permissions
- Routing
- SSL Security
- Sales Task Automation & Forecasting
- Sales Trend Analysis
- Scheduling
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Session Recording
- Shared Inboxes
- Signature Management
- Single Sign On
- Social Media Integration
- Spam Blocker
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Team Calendars
- Team Collaboration
- Template Management
- Templates
- Text Editing
- Third-Party Integrations
- Time Zone Tracking
- To-Do List
- Transcripts/Chat History
- Transfers/Routing
- Two Way Audio & Video
- Two-Factor Authentication
- Two-Way Audio & Video
- Unified Communications
- User Management
- User Profiles
- Version Control
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Layouts/Views
- Video Management
- Video Streaming
- Video Support
- Virtual Backgrounds
- Voice Mail
- Web Forms
Integrations
- Total integrations32
- AODocs Document Management
- Adobe Acrobat Reader
- Adobe Workfront
- Asana
- Calendly
- Canva
- ClickUp
- Confluence
- Figma
- Google Analytics 360
- Google Calendar
- Google Forms
- Google Maps
- HubSpot Agent Hub
- HubSpot CRM
- HubSpot Content Hub
- IFTTT
- Jira
- Loom
- Lucidchart
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Miro
- Notion
- PagerDuty
- Salesforce Sales Cloud
- Signeasy
- Slack
- Tableau
- Trello
- Webex Connect
- Zapier
- Zoom Workplace
- Total integrations5
- AODocs Document Management
- Adobe Acrobat Reader
- Adobe Workfront
- Asana
- Calendly
- Canva
- ClickUp
- Confluence
- Figma
- Google Analytics 360
- Google Calendar
- Google Forms
- Google Maps
- HubSpot Agent Hub
- HubSpot CRM
- HubSpot Content Hub
- IFTTT
- Jira
- Loom
- Lucidchart
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Miro
- Notion
- PagerDuty
- Salesforce Sales Cloud
- Signeasy
- Slack
- Tableau
- Trello
- Webex Connect
- Zapier
- Zoom Workplace
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