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11Sight Logo

The shortest path to revenue.

11Sight - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is 11Sight?

Very few organizations pay attention to optimizing the customer journey from the first engagement. Even though, your first meeting with a prospect represents 80% of your deal's success.

Introducing 11Sight's #1 Inbound Video Call and Customer Engagement Platform for Revenue Teams.

Convert more qualified leads and nail that first meeting with 11Sight.

All it takes is one click from any online channel.

Call us now at https://11sight.com/sales

Benefits of using 11Sight

- Nail that first meeting
- Reduce time-to-first meeting from 10 days to 15 minutes
- Eliminate scheduled meetings no-shows
- Convert 3x more qualified leads
- Close 30% more deals

Starting from

12

/user

Per month

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11Sight's key features

Most critical features, based on insights from 11Sight users:

Real-Time Chat
Mobile Access
Real-time Consumer-facing Chat
Private Chat
Call Conferencing

Features

4.6

/5

82

Ease of use

4.6

/5

82

All 11Sight features

File Transfer
Softphone
HD Audio/Video
One-to-One Messaging
On-Demand Webcasting
Call Screening
Transfers/Routing
Customer History
Unified Communications
Communication Management
Proactive Chat
Real-time Conversations
Video Chat
Brand Management
Remote Support
Lead Qualification
Multi-Channel Communication
Alerts/Notifications
Live Chat
Remote Access/Control
Video Conferencing
On-Demand Recording
Collaboration Tools
Screen Sharing
Archiving & Retention
Transcripts/Chat History
Recording
Customizable Branding
Meeting Management
File Sharing
Call Recording
User Profiles
Employee Activity Monitoring
Reporting/Analytics
Call Tracking Metrics
Presentation Streaming
Prospecting Tools
Queue Management
Web Forms
Presentation Tools
Personalization
Performance Metrics
Online Voice Transmission
Offline Form
Multi-User Collaboration
Multi-Language
Multi-Channel Marketing
Computer Telephony Integration
Voice Mail
Virtual Backgrounds
Video Support
Video Streaming
Video Management
Video Call Recording
User Management
Two-Way Audio & Video
Time Zone Tracking
Third-Party Integrations
Surveys & Feedback
SSL Security
Social Media Integration
SIP Trunking
Single Sign On
Scheduling
Scheduled Recording
Reporting & Statistics
Real-Time Reporting
Real-Time Notifications
Real-Time Monitoring
Real-Time Data
Real-Time Analytics
Chatbot
Chat/Messaging
Campaign Segmentation
Campaign Management
Campaign Analytics
Caller ID
Call Whispering
Call Transfer
Call Transcription
Call Tracking
Call Tagging
Call Scripting
Call Scoring
Call Routing
Call Reporting
Call Queues
Call Monitoring
Call Center Management
Calendar Management
Automatic Transcription
Automatic Call Distribution
Appointment Scheduling
API
Activity Tracking
Activity Dashboard
Access Controls/Permissions
Multi-Campaign
Lead Verification/Validation
Lead Nurturing
Lead Management
Lead Generation
Lead Distribution
Lead Capture
Landing Pages/Web Forms
IVR
Interaction Tracking
Human Handover
Host Controls
Group Messaging
Geotargeting
Forms Management
Feedback Management
Event Triggered Actions
Engagement Tracking
Data Import/Export
Customizable Templates
Customizable Reports
Customizable Fields
Customer Segmentation
CRM
Conversion Tracking
Contact Database
Conferencing

11Sight awards

11Sight alternatives

11Sight logo
4.7
(82)

Starting from

12

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
visit website

Starting from

ic-pricetag

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
JustCall logo
4.2
(212)
visit website

Starting from

19

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho Voice logo
4.1
(40)
visit website

Starting from

34

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

11Sight pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range

Value for money

4.8

/5

82

Starting from

12

/user

Per month

11Sight support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
24/7 (Live rep)
Knowledge Base
FAQs/Forum
Chat

Training options

Live Online
Documentation
Videos
Webinars

11Sight reviews

Overall rating

4.7

/5

82

Positive reviews

98

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.12/10
Rating distribution

5

4

3

2

1

63

17

2

0

0

Pros
It’s better than an 800 number in that you can meet with anyone instantly with a click of a button without setting something up is brilliant. The quality of the video is also top notch.
Easy user interface with simple navigation and ability to share files. Good quality audio and video is also a an important feature that it has.
I love that my clients have the option to communicate with who they want how they want. The Super button makes it clear and simple.
Cons
Right now there is heavy branding with the product causing it to look cheap and unprofessional.
The User Interface (UI) and User Experience (UX) of the ElevenSight main dashboard is a bit intimidating especially for new users of the software.
You set your own schedule and if you are not available, they must leave a chat message.

11Sight FAQs

Q. What type of pricing plans does 11Sight offer?

11Sight has the following pricing plans:
Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of 11Sight?

11Sight has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does 11Sight support?

11Sight supports the following languages:
English, French, German, Turkish


Q. Does 11Sight support mobile devices?

11Sight supports the following devices:
Android, iPad, iPhone


Q. Does 11Sight offer an API?

Yes, 11Sight has an API available for use.


Q. What other apps does 11Sight integrate with?

11Sight integrates with the following applications:
Clearbit, Zapier, HubSpot CMS Hub, HubSpot CRM


Q. What level of support does 11Sight offer?

11Sight offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Chat

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