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11Sight
5
63
4
17
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Agent Platform for all Customer-Facing Operations
Last updated: September 2026
11Sight Alternatives & Competitors (2026)
Top 6 free alternatives
Ultatel Cloud Business Phone System
ULTATEL | Phone and Teleommunication Solutions For Business
Value for money
Starting price
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5
LiveAgent
Cloud-based customer service platform for all sizes
0.2
Value for money
Starting price
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5
3CX
Web & mobile-based (Android, iOS) communications system.
0.5
Value for money
Starting price
0.2
Functionality
Activity/News Feed
5/5
API
5/5
Audio Calls
4.7/5
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5
0.2
Value for money
Starting price
Functionality
Archiving & Retention
5/5
Authentication
4.8/5
Audio Capture
4.7/5
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5
0.3
Value for money
Starting price
0.1
Functionality
Activity/News Feed
5/5
API
4.6/5
Attendee Management
4.5/5
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5
0.5
Value for money
Starting price
0.2
Functionality
Action Item Tracking
5/5
Attendance Tracking
4.7/5
Active Directory Integration
4.7/5
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5
0.6
Value for money
Starting price
0.3
Functionality
Activity Dashboard
4.6/5
Agenda Management
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5
0.7
Value for money
Starting price
0.3
Functionality
Automated Routing
5/5
Auto-Dialer
4.7/5
Automatic Call Distribution
4.6/5
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5
0.2
Value for money
Starting price
0.1
Functionality
Call Recording
4.9/5
Access Controls/Permissions
4.8/5
Brand Management
4.8/5
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5
0.6
Value for money
Starting price
0.3
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5
0.4
Value for money
No pricing info
Starting price
0.1
Functionality
Audio/Video Recording
5/5
Access Controls/Permissions
4.3/5
API
4/5
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5
0.7
Value for money
Starting price
0.3
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.3/5
Appointment Management
4.3/5
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5
0.7
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5
0.8
Value for money
Starting price
0.5
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5
0.2
Value for money
No pricing info
Starting price
Functionality
Answering Machine Detection
5/5
Archiving & Retention
4.7/5
Auto-Dialer
4.5/5
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5
0.6
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5
0.7
Value for money
Starting price
0.5
Functionality
Access Controls/Permissions
5/5
API
4.3/5
2-Way Messaging
4.3/5
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5
0.6
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
4/5
Activity Dashboard
3/5
API
3/5
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5
1.0
Value for money
No pricing info
Starting price
0.7
Functionality
Activity Tracking
5/5
API
3.7/5
Access Controls/Permissions
3.3/5
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5
0.7
Value for money
Starting price
0.3
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Ad hoc Query
N/A
Top Features
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automatic Transcription
5/5