isoTracker Document Control Pricing, Features, Reviews & Comparison of Alternatives

isoTracker Document Control

Web-based document storage & workflow automation for SMBs

4.54/5 (13 reviews)

isoTracker Document Control overview

What is isoTracker Document Control?

isoTracker QMS is a Quality Management System that comprises five modules, working in tandem or indeed as standalone solutions. In addition to document control there is also complaints handling, audit management, non-conformance management, training and corrective action (CAPA). Targeting small to medium-sized businesses, isoTracker Document Control provides compliance with ISO 9001, ISO 14001, ISO 45001 within a secured, encrypted solution with daily backups to numerous server locations. Setup claims to take minutes, with additional implementation support available, and users can leverage permission-based settings to restrict access among an organization accordingly.

isoTracker then supports not merely the online retrieval and viewing of documents, but also the kind of auditing so essential for tracking activity. Historical version controls not only ensure the very latest version is accessed, but that older versions are archived alongside chronological change logs that identify which employee did what and at what time. Rules-based workflow automation then allows sequential or non-sequential approval processes to be implemented, while task notifications and reminders of outstanding activities can be issued to users via email.
www.isotracker.com

Pricing

Starting from
$9.35/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe

Supported languages

English
isoTracker QMS Software by Lennoxhill - Software Overview

isoTracker Document Control reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.3
  4.5
  4.9
Nicola Smith

Iso Tracker Document Control

Used daily for 2+ years
Reviewed 2019-10-25
Review Source: Capterra

Before we utilised the ISO Tracker system fully it was difficult to manage documentation. We regularly found ourselves scrapping around after discovering certain elements of our Safety Management System were overdue review. After the initial effort in implementing our full document package onto the ISO tracker it has become a much better organised and effective process.

Pros
I find ISO Tracker simple and easy to use but also very effective in maintaining an accurate Safety Management System. It allows me to keep up to date with all required document reviews with ease and has become an invaluable tool in my day to day duties.

Cons
I can not think of anything negative about this ISO Tracker software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Purnendu Baxi

We selected ISO Tracker as we felt we got value for money for the number of users we planned to have

Used daily for 2+ years
Reviewed 2017-05-17
Review Source: Capterra

We were able to have a web based software that could be applied to multi-sites. We uploaded our procedures, SOPs and forms into ISO Tracker and are able to manage the documentation as required by ISO. Software has revision history that helps as well.

Pros
The software allows read/write and read users which makes it easy to control who can write into the system. Good approval process as well as accessibility that is web based (so can login from anywhere). Do not have to worry about database backup and support is great. Also, you can use this software for multi-sites.

Cons
The software is limited in that the number of users are pre-determined for us. Adding additional users lead to some additional cost. This is not software limitation, however.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nola Grant

Does the job. Easy to use. Glitches seem to be quite a regular occurrence but value for money

Used weekly for 2+ years
Reviewed 2017-05-18
Review Source: Capterra

Version control which was a necessity for audit compliance. Stopped others from making multiple copies of documents and using old versions. Stricter control

Pros
Dashboard, permissions and the overall look. Good version control, able to write comments, provides protection from others changing and saving documents that have not gone through the approval process. Very good customer service response times when issues occur

Cons
Definitely do not like the bold print with Document name, number and version on the top of each document. It really takes away from the presentation of the document. Looks awful. Would like this moved to the bottom of a document and shaded. Only to apply to the first page.

Response from Lennox Hill


We discovered 2 years ago a slowness issue from our Australian customers. The feedback was initially difficult to investigate as internet is not always good in Australia but once it was identified as a server latency issue from our European servers we set-up a server structure in Australia and there have so far been no further issues.

The matter with the header in the PDF documents was raised by the customer at the time of our last major upgrade. We also explained that the further requested changes would be made at the next upgrade unless the customer would pay for the extra work to have it implemented ahead of the upgrade. In fact another customer has paid for the changes and ATC Work Smart has had that code change implemented on their account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Koen Jansen

Helped us getting grip on documents

Used daily for 2+ years
Reviewed 2019-10-29
Review Source: Capterra

isoTracker Document Control helps us getting grip on all documents related to a Medical Device manufacturer, meeting the designated regulations (i.e. keeping and updating the Technical Files) and meeting the ISO 13485 requirements of document control.

Pros
The logging of all changes to a document; Being able to view/download all earlier versions;

Cons
The interface could be more user-friendly; The design looks dated, could use a more modern look and feel;

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Stan Slonski

Software has worked as advertised. Service when problems arise is exceptional.

Used daily for 2+ years
Reviewed 2017-05-17
Review Source: Capterra

Automated drawing control. Acts electronically the same way an old-fashioned paper drawing office does. Allowed us to demonstrate strict document control to outside agencies auditing us on a regular basis.

Pros
Archive feature. Email notifications. Cloud storage. Folder-based file organization structure. Software is fast.

Cons
Occasional (infrequent) glitches. British language convention (only in a few spots). Not really anything else I can think of!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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isoTracker Document Control pricing

Starting from
$9.35/month
Pricing options
Free trial
Subscription
View Pricing Plans

Contact Lennox Hill to request a quote in a range of currencies.

A 60-day free trial is available.

isoTracker Document Control features

Access Control
Activity Tracking
Automatic Notifications
Collaboration Tools
Document Management
Document Storage
Permission Management
Search Functionality

API (300 other apps)
Activity Dashboard (176 other apps)
Chat (156 other apps)
Collaborative Workspace (215 other apps)
Commenting (195 other apps)
Customizable Branding (163 other apps)
Drag & Drop Interface (173 other apps)
File Management (137 other apps)
Projections (145 other apps)
Reporting & Statistics (130 other apps)
Third Party Integration (211 other apps)
Workflow Management (137 other apps)

Videos and tutorials

Additional information for isoTracker Document Control

Key features of isoTracker Document Control

  • Document delivery
  • Electronic signature
  • Approval process management
  • Revision tracking
  • Historial audit
  • Activity audit
  • Version management
  • Activity logging
  • Automatic nightly backup
  • Automatic notifications
  • Automatic reminders
  • Collaborative review
  • Digital signature
  • Document review
  • Document storage
  • Document tracking
  • Email notifications
  • Multi-location support
  • Permission management
  • Rules-based workflow
  • Search functionality
  • Data encryption
  • PDF conversion
  • Content repository
  • Document distribution
  • Role-based permissions
  • Document approval
  • Electronic signature capture
  • Revision management
  • OSHA management
  • Access controls
  • Tags & keywords
  • Version control
  • Document management
  • Task management
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Benefits

isoTracker is a web-based document control system that provides a centralized, encrypted repository to store and organize documents, while managing associated workflow tasks such as review and approval.

Place stricter controls on document access, placing restrictions based on user authority, function or location, while auditing features include logging document activity such as reviews, revisions, approvals, change requests – recording who did what and when.

Version control always ensures the latest iteration of a document is viewed, while historically recording actions and maintaining an archive of older document versions backed up daily to avoid critical data loss.

Automatic email notifications can be setup to remind users on pending actions, with task management features recording any subsequent tasks highlighted around certain employees or documents.

Use isoTracker to instantly adopt greater standards management procedures by complying with the requirements stipulated by ISO 9001, ISO 14001 and OHSAS 18001.