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KBPublisher Logo

Knowledge management solution for small to large businesses

Table of Contents

KBPublisher - 2026 Pricing, Features, Reviews & Alternatives

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KBPublisher overview

What is KBPublisher?

KBPublisher is a cloud-based knowledge management solution, which helps businesses of all sizes share information with customers, employees and partners. The platform enables content managers to publish, as well as manage, white papers, user manuals, articles, business processes, FAQs, and more.

KBPublisher helps enterprises streamline customer support processes by providing quick resolutions to common queries. The solution offers a host of features including a WYSIWYG editor, role-based access, remote authentication, version history, and subscriptions management. Besides, it allows employees to acquire job knowledge and carry out online training to improve productivity. Its content editing functionality lets teams edit and format content, add hyperlinks and upload images/videos.

KBPublisher’s workflow approval system automates the review, approval and publishing of articles. Plus, users can store information for company intranet, client support and employee training in a centralized database. Its built-in search module facilitates full-text search, partial word-recognition, spell check, and supports Sphinx search engine. The solution allows integration with third-party applications via an application programming interface (API).

Starting price

25flat rate /
per month

Alternatives

with better value for money

KBPublisher’s user interface

Ease of use rating:

KBPublisher reviews

Overall rating

4.2

/5

15

Positive reviews

80

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

8

4

2

0

1

Pros
“Easy to manage, flexible with great admin features and very responsive support. Great KB system for the price.”
IM

IT M.

“Fortunately, our consultant recommended KBPublisher to us as the best platform for our needs.”
DS

David S.

webmaster

“This was the best we could do back then to share our wealth of information on public health insurance programs with the public.”
DS

David S.

webmaster

Cons
“It's a shame because we like the product itself. But the documentation is bad, with many broken links, and the support so far as been a complete waste of time.”

Verified reviewer

Anonymity request

“I asked him to cancel the trial, and he did so, within minutes, leaving me no time to download all the articles I had worked hard to add to the KB.”

Verified reviewer

Anonymity request

“I had to redo one article 5x before it would format. It will even time out on my use and then i loose everything i posted.”
SZ

Suzanne Z.

KBPublisher's features

Features rating:

API
Catalog management
Collaboration tools
Content library
Content management
Document management
Full text search
Knowledge base management
Self service portal
Single sign on
Workflow management

KBPublisher alternatives

KBPublisher logo

Starting from

25

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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Features
Value for Money
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Zendesk Suite logo
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Starting from

39

Per month

Free trial
Free version
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Value for Money
Customer Support
Zoho Desk logo
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Starting from

20

Per month

Free trial
Free version
Ease of Use
Features
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Customer Support

KBPublisher pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

KBPublisher Download

198

/user

One-time payment

Features included:

  • Article Drafts
  • Content Editing
  • Data Integration
  • File Attachments
  • Flexible Security Automations
  • Mobile Device Access
  • Powerful Search
  • Quick Response
  • Single Sign On
  • Subscriptions
  • Workflow Approvals

KBPublisher Cloud Essential

25

Per month

Features included:

  • 5 GB SSD Storage

KBPublisher Cloud Team

49

Per month

Features included:

  • 10 GB SSD Storage
  • Export Plugin
  • Reports

KBPublisher Cloud Professional

99

Per month

Features included:

  • 20 GB SSD Storage
  • Approval Workflows
  • Automations
  • Export Plugin
  • Reports

KBPublisher Cloud Enterprise

199

Per month

Features included:

  • 40 GB SSD Storage
  • Approval Workflows
  • Automations
  • Export Plugin
  • Reports

User opinions about KBPublisher price and value

Value for money rating:

To see what individual users think of KBPublisher's price and value, check out the review snippets below.

“Easy to manage, flexible with great admin features and very responsive support. Great KB system for the price.”
IM

IT M.

“Fortunately, our consultant recommended KBPublisher to us as the best platform for our needs.”
DS

David S.

webmaster

KBPublisher integrations (1)

Top integrations

KBPublisher support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Documentation
Videos

KBPublisher FAQs

Q. What type of pricing plans does KBPublisher offer?

KBPublisher has the following pricing plans:
Starting from: $198.00
Pricing model: One Time License, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of KBPublisher?

KBPublisher has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does KBPublisher support?

KBPublisher supports the following languages:
English


Q. Does KBPublisher support mobile devices?

KBPublisher supports the following devices:
Android, iPad, iPhone


Q. Does KBPublisher offer an API?

Yes, KBPublisher has an API available for use.


Q. What other apps does KBPublisher integrate with?

KBPublisher integrates with the following applications:
Meta for Business


Q. What level of support does KBPublisher offer?

KBPublisher offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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