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M-Files vs MasterControl Quality Excellence Comparison (2026)

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M-Files logo

M-Files

MasterControl Quality Excellence logo

MasterControl Quality Excellence

Overview

M-Files ends info chaos. Find documents fast with intelligent search. Automate workflows & collaborate seamlessly. Work smarter, not harder.

MasterControl Qx, the #1 QMS for life sciences, simplifies FDA, EMA, and ISO compliance, and speeds quality products to market.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

12000

/user

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

277

5

4

3

2

1

155

85

26

6

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

4.5

580

5

4

3

2

1

313

227

38

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
68%
would recommend this app

Pros

“It helps reduce the mess of shared drives and makes documents easier to find by project, client, date, or other filters.”
Verified reviewer profile picture

Arunmurugan S.

Project Manager

“Search and dynamic views surface the right document and version in seconds, while no-code workflows standardized approvals and cut manual follow-ups.”
ka

khutso a.

IT Administrator

“M-Files lets me use metadata tags so that the specific document I want appears immediately. Since the AI-based classification learns my preferences, it becomes consistently accurate and intelligent after a few uses, to find files across systems.”
MH

Martin H.

Purchasing Analyst

Pros

“It is a reliable and mature solution for managing quality systems in regulated environments and it supports digital transformation initiatives effectively. While there are areas that could be improved in terms of usability and flexibility, the platform provides strong compliance support and helps standardize quality processes across different functions and sites.”
Verified reviewer profile picture

Simone B.

Quality compliance specialist

“MasterControl Quality Excellence is a solid and comprehensive eQMS platform, particularly suitable for highly regulated industries such as pharmaceuticals and medical devices.”
Verified reviewer profile picture

Simone B.

Quality compliance specialist

“The supplier module has also been great for us so that we are able to keep track of our approved suppliers and which products they supply to us.”
KB

Karina B.

Manager, QMS system

Cons

“M-files Does not have dedicated Application for Mac os which sucks , There is only web browser to use it”
Verified reviewer profile picture

Utsav G.

Technical Analyst

“The interface and setup can feel a bit complex in the beginning.”
Verified reviewer profile picture

Arunmurugan S.

Project Manager

“very mixed, didn't work well with our citrix farm and due to lack of guidance have set up a complex document class structure, setting up views can be hard”
GD

Gill D.

Strategy and Improvement manager

Cons

“Some of the pain points are the cost of licensing, not having the ability for multiple collaborators to edit the same document simultaneously, and search functionality being tough for users who aren't as familiar with document numbers/names.”
JA

Johana A.

Jr MasterControl Sys Admin

“The performance on "on prem" version, pdf publishing time and constant issues with pdf not beeing generated, issues with custom forms created by MC.”
MM

Michal M.

IT QMS Software Administrator

“Additionally, controlled printing is a little bit of a hassle and is less flexible than the rest of Qx.”
AK

Aubrey K.

QC Project Support Specialist

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features78
  • API
  • Access Controls/Permissions
  • Access Expiration Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Performance
  • Audit Planning
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Bills of Material
  • Business Process Automation
  • Business Process Control
  • Buy Side (Suppliers)
  • CMS Integration
  • CRM
  • Calibration Management
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Completion Tracking
  • Compliance
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Content Publishing Options
  • Contract Drafting
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Cross-system Integration
  • Customer Complaint Tracking
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Defect Tracking
  • Design Management
  • Digital Asset Management
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Control
  • Document Generation
  • Document Lifecycle Management
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • EDI
  • Electronic Signature
  • Email Alerts
  • Encryption
  • Equipment Management
  • Execution
  • FDA Compliance
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • For Engineering Documents
  • For Legal Professionals
  • Forms Management
  • Full Text Search
  • Generative AI
  • HIPAA Compliant
  • ISO Compliance
  • ISO Standards Management
  • Incident Management
  • Information Governance
  • Inspection Management
  • Internal Controls Management
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • MES
  • Machine and equipment
  • Maintenance
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Software
  • Metadata Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • Nonconformance Tracking
  • Offline Access
  • Operational Risk Management
  • Optical Character Recognition
  • Order Management
  • Performance Analysis
  • Policy Management
  • Pre-built Templates
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Production Scheduling
  • Project Management
  • Q&A Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real Time Synchronization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Regulatory Intelligence Feeds
  • Regulatory Reporting
  • Reminders
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Revision History
  • Rights Management
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Methodology
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • Safety Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Sell Side (Customers)
  • Single Sign On
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Task Management
  • Team Collaboration
  • Templates
  • Third-Party Integrations
  • Traceability
  • Training Management
  • Trend Analysis
  • Version Comparison
  • Version Control
  • Version Rollback
  • Workflow Automation
  • Workflow Configuration
  • Workflow Management
  • Total features132
  • API
  • Access Controls/Permissions
  • Access Expiration Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Performance
  • Audit Planning
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Bills of Material
  • Business Process Automation
  • Business Process Control
  • Buy Side (Suppliers)
  • CMS Integration
  • CRM
  • Calibration Management
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Completion Tracking
  • Compliance
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Content Publishing Options
  • Contract Drafting
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Cross-system Integration
  • Customer Complaint Tracking
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Defect Tracking
  • Design Management
  • Digital Asset Management
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Control
  • Document Generation
  • Document Lifecycle Management
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • EDI
  • Electronic Signature
  • Email Alerts
  • Encryption
  • Equipment Management
  • Execution
  • FDA Compliance
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • For Engineering Documents
  • For Legal Professionals
  • Forms Management
  • Full Text Search
  • Generative AI
  • HIPAA Compliant
  • ISO Compliance
  • ISO Standards Management
  • Incident Management
  • Information Governance
  • Inspection Management
  • Internal Controls Management
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • MES
  • Machine and equipment
  • Maintenance
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Software
  • Metadata Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • Nonconformance Tracking
  • Offline Access
  • Operational Risk Management
  • Optical Character Recognition
  • Order Management
  • Performance Analysis
  • Policy Management
  • Pre-built Templates
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Production Scheduling
  • Project Management
  • Q&A Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real Time Synchronization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Regulatory Intelligence Feeds
  • Regulatory Reporting
  • Reminders
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Revision History
  • Rights Management
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Methodology
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • Safety Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Sell Side (Customers)
  • Single Sign On
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Task Management
  • Team Collaboration
  • Templates
  • Third-Party Integrations
  • Traceability
  • Training Management
  • Trend Analysis
  • Version Comparison
  • Version Control
  • Version Rollback
  • Workflow Automation
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations12
  • ADP Workforce Now
  • Arena
  • AutoCAD
  • AutoCAD LT
  • ComplianceWire
  • Docusign
  • Dynamics 365
  • Esri ArcGIS
  • Google Workspace
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft SQL Server
  • Microsoft SharePoint
  • Microsoft Teams
  • NetSuite
  • SAP BTP
  • Salesforce Sales Cloud
  • ServiceNow
  • Snowflake
  • Tableau
  • UKG Pro
  • Workday HCM
  • Total integrations12
  • ADP Workforce Now
  • Arena
  • AutoCAD
  • AutoCAD LT
  • ComplianceWire
  • Docusign
  • Dynamics 365
  • Esri ArcGIS
  • Google Workspace
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft SQL Server
  • Microsoft SharePoint
  • Microsoft Teams
  • NetSuite
  • SAP BTP
  • Salesforce Sales Cloud
  • ServiceNow
  • Snowflake
  • Tableau
  • UKG Pro
  • Workday HCM