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MasterControl Quality Excellence vs KAWAK Comparison (2026)

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MasterControl Quality Excellence logo

MasterControl Quality Excellence

KAWAK logo

KAWAK

Overview

MasterControl Qx, the #1 QMS for life sciences, simplifies FDA, EMA, and ISO compliance, and speeds quality products to market.

kawak is a business management and document control solution that helps businesses manage audits, equipment, risks, human talent, and more from a centralized platform. It allows staff members to utilize the built-in customer service module to set up PQRS

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

12000

/user

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

238

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

540

5

4

3

2

1

297

206

35

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
68%
would recommend this app

4.6

346

5

4

3

2

1

237

94

15

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

“It is a reliable and mature solution for managing quality systems in regulated environments and it supports digital transformation initiatives effectively. While there are areas that could be improved in terms of usability and flexibility, the platform provides strong compliance support and helps standardize quality processes across different functions and sites.”
Verified reviewer profile picture

Simone B.

Quality compliance specialist

“MasterControl Quality Excellence is a solid and comprehensive eQMS platform, particularly suitable for highly regulated industries such as pharmaceuticals and medical devices.”
Verified reviewer profile picture

Simone B.

Quality compliance specialist

“Some modules could benefit from a more modern and user-friendly interface, and system performance may occasionally slow down when handling large processes or extensive datasets.”
Verified reviewer profile picture

Simone B.

Quality compliance specialist

Pros

Not enoughreviews yet

Cons

“Some of the pain points are the cost of licensing, not having the ability for multiple collaborators to edit the same document simultaneously, and search functionality being tough for users who aren't as familiar with document numbers/names.”
JA

Johana A.

Jr MasterControl Sys Admin

“The performance on "on prem" version, pdf publishing time and constant issues with pdf not beeing generated, issues with custom forms created by MC.”
MM

Michal M.

IT QMS Software Administrator

“With the cloud and licensing model changes, we've seen a dramatic increase in licensing fees, while simultaneously losing the ability to implement custom solutions and assign user rights freely.”
Verified reviewer profile picture

Jeremy R.

Sr. Manager, SQA

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review21 days ago

Key features

  • Total features132
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Access Expiration Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Audit Management
  • Audit Performance
  • Audit Planning
  • Audit Trail
  • Automated Scheduling
  • Bills of Material
  • Business Process Automation
  • Business Process Control
  • Calibration Management
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Competency Management
  • Complaint Management
  • Compliance
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Corrective and Preventive Actions (CAPA)
  • Cross-system Integration
  • Customer Complaint Tracking
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Disaster Recovery
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Control
  • Document Generation
  • Document Lifecycle Management
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • EDI
  • Electronic Signature
  • Email Alerts
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Equipment Management
  • Execution
  • FDA Compliance
  • File Management
  • File Sharing
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • Generative AI
  • HIPAA Compliant
  • HR Management
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Incident Management
  • Inspection Management
  • Internal Controls Management
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • MES
  • Machine and equipment
  • Maintenance
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Software
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • Nonconformance Tracking
  • Offboarding
  • Onboarding
  • Operational Risk Management
  • Order Management
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Production Scheduling
  • Project Management
  • Purchase Order Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Response Management
  • Revision History
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Methodology
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Safety Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Statistical Process Control
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Traceability
  • Training Management
  • Trend Analysis
  • Vendor Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Workflow Management
  • Total features84
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Access Expiration Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Audit Management
  • Audit Performance
  • Audit Planning
  • Audit Trail
  • Automated Scheduling
  • Bills of Material
  • Business Process Automation
  • Business Process Control
  • Calibration Management
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Competency Management
  • Complaint Management
  • Compliance
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Corrective and Preventive Actions (CAPA)
  • Cross-system Integration
  • Customer Complaint Tracking
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Disaster Recovery
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Control
  • Document Generation
  • Document Lifecycle Management
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • EDI
  • Electronic Signature
  • Email Alerts
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Equipment Management
  • Execution
  • FDA Compliance
  • File Management
  • File Sharing
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • Generative AI
  • HIPAA Compliant
  • HR Management
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Incident Management
  • Inspection Management
  • Internal Controls Management
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • MES
  • Machine and equipment
  • Maintenance
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Software
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • Nonconformance Tracking
  • Offboarding
  • Onboarding
  • Operational Risk Management
  • Order Management
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Production Scheduling
  • Project Management
  • Purchase Order Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Response Management
  • Revision History
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Methodology
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Safety Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Statistical Process Control
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Traceability
  • Training Management
  • Trend Analysis
  • Vendor Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Workflow Management

Integrations

  • Total integrations13
  • ADP Workforce Now
  • Arena
  • ComplianceWire
  • Gmail
  • Microsoft 365
  • Microsoft Entra ID
  • Microsoft Power BI
  • Microsoft SQL Server
  • NetSuite
  • PowerBI Portal
  • SAP BTP
  • ServiceNow
  • Snowflake
  • Tableau
  • UKG Pro
  • Workday HCM
  • Total integrations3
  • ADP Workforce Now
  • Arena
  • ComplianceWire
  • Gmail
  • Microsoft 365
  • Microsoft Entra ID
  • Microsoft Power BI
  • Microsoft SQL Server
  • NetSuite
  • PowerBI Portal
  • SAP BTP
  • ServiceNow
  • Snowflake
  • Tableau
  • UKG Pro
  • Workday HCM