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Microsoft 365 vs Confluence Comparison (2026)

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4.7

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4.7

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Good recommendations?

Microsoft 365

Confluence

Overview

Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more

Confluence is knowledge management software with flexible customization, organization, and a powerful search engine, empowering collaboration and innovation.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

5.42

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

14.1K

10K

3.5K

533

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

4.5

3.7K

2.1K

1.3K

245

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

Pros

“As a physiotherapist working in Canada, I use it regularly for documentation, organizing patient-related information, creating reports, and managing day-to-day work tasks.”

Manpreet K.

Physiotherapist

“Microsoft 365 is a reliable service that integrates email, file storage that can be shared, and other apps that allow for customization/editing or creating files and while also being able to collaborate with others.”

Clyde W.

System Adminstrator

“I enjoy real time co authoring in Word and Excel, the ability to edit same paragraph together at the same time without any issue. When we are on large project the direct video conferencing feature in Teams ensures our day to day work moves forward smoothly.”

Olesya K.

CTO

Pros

“I've had a generally positive experience with Confluence, using it regularly to collaborate with my team and document project progress. While it's user-friendly and has a robust feature set, I occasionally encounter minor glitches and wish for more customization options to suit our specific workflow needs.”

Isla W.

Mid-level Operations Manager

“Additionally, the auto-title feature works beautifully—it scans the content of the SOP and generates a highly accurate, relevant title that matches the subject perfectly.”

SAJJAD M.

Logistics Manager

“Useful for documenting HR procedures, easy organization of internal information, collaborative editing, practical knowledge base, helps me centralize policies and administrative documents, useful for sharing information with colleagues.”

Lilyana M.

Planning and Sustainability Professional

Cons

“The platform is used to manage our day to day activities from attendance to parent contact. Although not happy about the annual increases in prices, the change is too disruptive now.”

Katherine R.

School Administrator

“OneDrive syncing occasionally causes duplicate or conflicted files if several users are editing documents at the same time.”

Valentin P.

Administration Manager

Cons

“You can export and convert files, but the Word or PDF versions don't always keep the original layout intact, which is a bit frustrating. Plus, some of the more useful features are locked behind pricier plans or require extra apps, so the value for money starts to feel a little thin.”

Leslie H.

Founder

“At times, it also feels like product changes move faster than the support documentation, which can make it harder to find up-to-date guidance when trying to resolve an issue or understand a new feature.”

Tom D.

Support Executive

“Without clear naming rules and a bit of regular tidying up, spaces quickly turn into a mess of duplicate pages and outdated info. And search doesn't always bring up what you actually need first.”

Leslie H.

Founder