Microsoft Teams vs Rocket.Chat Comparison

+ Cloud-hosted option + Sleek UI + extensive access controls/user permissions + Auditing panel + REST API + can be accessed on a web browser/desktop client

- NO native Office365/Azure AD SSO - Can be pricey compared to Microsoft Teams in 2020

Hello Ernie, we're glad that you chose Rocket.Chat and that you've been having an overall positive experience with us so far. In order to receive the latest updates, feel free to subscribe to our monthly newsletter: https://bit.ly/3jQ6jo3 Once more, thanks for your helpful feedback, it will help us to continually improve our platform. Sincerely, Rocket.Chat Team

This is a great software, when helps me and my team to have a better communication.

Your installation by GitHub an your first configuration are hard.

Dear Jo?o, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

I learned about this software when my previous employer asked us to transition to this software from Slack. And I liked it so much better! The user interface feels like Slack's and is intuitive as well. And best of all? All previous chat history is there for you to see...not blocked at all! It is also great for keeping your personal and business-related chats separate. No more emailing back and forth!

No other cons to mention here. If I had to pick Slack or this software, I would go with Rocket.chat.

Hi Sheila, Your helpful comment are much appreciated and your feedback will help us to continually improve our platform. Thank you very much!

It's an instant messaging software so you can use it in a workplace to get in touch with each other on a daily basis.

The UX/UI is not great. My manager/boss is in control of everything. They can read conversations and how much time you spend on it. They also restricted a lot of things. Maybe it's not how it's intended to be used but I really don't like this software. I have two workplace, and really Slack is way but ay better.

- Extremely inexpensive for business compared to something like Slack or Teams - A plethora of customization when it comes to permissions

- Missing some of the refinements that exist in things like Slack (i.e. notification settings are finicky sometimes, settings / preferences can be difficult for a lot of users to understand) - Anyone with our URL can technically sign up whenever they want. We just keep our public rooms locked so there's no info there - Even as the admin the amount of settings can be daunting at times.

Dear Shaun, Thanks for the feedback! We sincerely appreciate your insight because it helps us build a better customer experience! About the sing up problem, you can change the settings for user registration, you can either, have users be manually allowed on the server by the admins, or give them a secret url that can be used to register in the server. Check out our Documentation on managing account settings at https://rocket.chat/docs/administrator-guides/account-settings/#registration

Rocket.chat is a very powerful tool in our company. We have dozens of chatbots and chatOps that helps our teams on daily work.

Rocket.chat needs an improvement on temporary chat between 3 or more people. Every time you need to create a new room.

Dear Jhonatas, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

Easy to use for internal communication, whether it's one on one, groups, teams, or company wide. It works well and gets the job done.

We had a really hard time getting the notifications to work and the app needs to be restarted frequently.

Dear Brad, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

With Rocket.Chat we were able to continue our team internal discussion without fear of losing messages due to account limitations. Rocket.Chat pricing made this move much easier. Great tool for start-up teams.

There's very little to not like about it. It seems to have most, if not all, of the same functionality as Slack and at a fraction of the cost.

Dear Andrew, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

Relatively easy to install considering its a snap included in the Ubuntu 20 server bundle. Free to install, easy to use. Great for document collaboration, video calling and basic chat and integrates well with Microsoft AD.

Found several bugs in newest version. The software overall is stable but I personally have seen half a dozen bugs while testing this including LDAP integration and listing users names; some of which are included but not displayed in the client. I wish this had a capability to see all activated users and the presence status of each user in the admin console.

Hi Charles, Thank you very much for your review and feedback. I have to add that we came a long way in terms of user experience and bug fixing in the last updates we released. We hope that you and your end users are still enjoying Rocket.Chat. If you would like more details, please feel free to visit our Docs (docs.rocket.chat) or reach out our Sales Team directly at sales@rocket.chat. Cheers!

The feature set is very strong. It allows our distributed teams to work much more tightly together. For our developers, the voice and screen-sharing allow widely separated coders to pair-program as if they were in the same room. The messaging is robust, and the voice quality is good. Overall, Rocket Chat is extremely solid, plenty strong enough to be used in a mission-critical capacity.

Most complaints center around the various quirks of the Jitsi subsystem, and related usability issues. For example, the only calling choice offered is "Video Chat". All we want is a voice call. Most of our machines intentionally do not have webcams, yet we have no choice but to select "Video Chat" and then dismiss the dialogs warning us that no camera was found. Every time, with every call. It gets tedious. This is a great example of a very small thing gradually becoming a significant usability issue. Also, for those of us who do have cameras, the default initial setting for a call should be camera OFF for heavens sake. There have already been a couple of embarrassing accidents.

Hi Bob, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

If you're building your company and don't want to spend money for chat softwares, Rocket is one of the bests ! It's very beautiful and UX is almost the same as Slack or Discord You'll see many features to help you chat with your teams

Give the installation work to developers, or else you'll have to pay for the cloud version

Your helpful comment are much appreciated,and your feedback will help us to continually improve our platform. Thank you very much!

the best part is that since the product is open source it is highly customizable. Mostly aligns with what slack can do for you, some new features are needed to make it happen. Also nearly free if you can use it right. Would recommend for startups and other tech teams which are less than 10-15 members

More integrations are required to make this completely usable. Also with hangouts chat now available the product needs better differentiation in terms of the value proposition

Dear Alister, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

Our internal Slack instance quickly outgrew the free features & space available. With Rocket Chat, we have more space (so chats aren't reset daily) and features, as well as greater control over features. My team now uses Rocket Chat almost exclusively to communicate within our department and with other departments/teams. It's a great alternative for communicating during remote work or multitasking without disturbing co-workers.

There have been some stability/compatibility issues; I often had problems loading chat in Firefox (even after clearing my cache and/or restarting my machine) but haven't had any issues after changing to using Chrome as my browser.

Dear Katrina, Your helpful comment are much appreciated and your feedback will help us to continually improve our platform. Thank you very much!