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Intermedia Unite vs Wildix Comparison (2026)
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4.7

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4.5
Good recommendations?

Intermedia Unite
5
150
4
29
3
8
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Wildix
5
157
4
42
3
8
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Award-winning cloud-based unified communications platform for small businesses. It enables users to be more productive by integrating several collaboration tools like PBX phone system, video conferencing and chat into a seamless experience. Unite is backed by J.D. Power-certified 24/7 support.
Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
189
5
4
3
2
1
150
29
8
1
1
- Value for money
- Ease of use
- Features
- Customer support
4.7
209
5
4
3
2
1
157
42
8
1
1
- Value for money
- Ease of use
- Features
- Customer support
Pros

Amber H.
Operations
Rob W.
Principal
Brianna S.
Associate Attorney
Pros
antonio s.
ceo
Jeff B.
Technical Manage Voice
Väino R.
General manager
Cons

Amber H.
Operations

Amber H.
Operations
Nancy L.
Sales Director
Cons
Matt S.
Sales Director
Alexis K.
Technicien Télécom et Réseau
Roberto P.
dott.
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features75
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Audio/Video Conferencing
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Blended Call Center
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat Transcript
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Branding
- Customizable Reports
- Dashboard
- Data Import/Export
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Electronic Faxes
- Email Management
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Generative AI
- Group Messaging
- IVR
- Inbound Call Center
- Interaction Tracking
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Online Voice Transmission
- Outbound Call Center
- Performance Management
- Predictive Dialer
- Prioritization
- Progressive Dialer
- Quality Management
- Queue Management
- Real Time Editing
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Screen Sharing
- Single Sign On
- Social Media Integration
- Status Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Third-Party Integrations
- Trend Analysis
- Two-Way Audio & Video
- Unified Communications
- Version Control
- Video Call Recording
- Video Conferencing
- Video Streaming
- Video Support
- Virtual Backgrounds
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voice Recognition
- Voicemail Transcription
- Workforce Management
- Total features98
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Audio/Video Conferencing
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Blended Call Center
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat Transcript
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Branding
- Customizable Reports
- Dashboard
- Data Import/Export
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Electronic Faxes
- Email Management
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Generative AI
- Group Messaging
- IVR
- Inbound Call Center
- Interaction Tracking
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Online Voice Transmission
- Outbound Call Center
- Performance Management
- Predictive Dialer
- Prioritization
- Progressive Dialer
- Quality Management
- Queue Management
- Real Time Editing
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Screen Sharing
- Single Sign On
- Social Media Integration
- Status Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Third-Party Integrations
- Trend Analysis
- Two-Way Audio & Video
- Unified Communications
- Version Control
- Video Call Recording
- Video Conferencing
- Video Streaming
- Video Support
- Virtual Backgrounds
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voice Recognition
- Voicemail Transcription
- Workforce Management
Integrations
- Total integrations17
- Algo
- CDK Global
- ConnectWise PSA
- Dynamics 365
- Google Calendar
- Google Contacts
- HubSpot CRM
- HubSpot Marketing Hub
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft Teams
- NetSuite
- Pipedrive
- Salesforce Platform
- Salesforce Starter
- Slack
- Zendesk Suite
- Zoho Desk
- Zoho Projects
- Zoho SalesInbox
- Total integrations3
- Algo
- CDK Global
- ConnectWise PSA
- Dynamics 365
- Google Calendar
- Google Contacts
- HubSpot CRM
- HubSpot Marketing Hub
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft Teams
- NetSuite
- Pipedrive
- Salesforce Platform
- Salesforce Starter
- Slack
- Zendesk Suite
- Zoho Desk
- Zoho Projects
- Zoho SalesInbox
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