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Microsoft Teams vs Zoho Cliq Comparison

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Overview

Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference...

Zoho Cliq is a team communication & collaboration solution from Zoho with team & private channels, video conferencing, file...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$5/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$1/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,074

1,391

344

58

17

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.6

(49)

5

4

3

2

1

33

10

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The mobile app is fantastic and so far offers the same capabilities as the desktop app. It's nice having a preserved chat channel around the team and promotes an added degree of organization.
Love all the apps that can be linked to the software and the personalization abilities. Also good that you can easily track what files were sent.
To start with, i must disclose that Microsoft Teams makes communication easier, smooth and easy. Behind it, there is a great customer support team, very helpful and responsive.

Pros

I love it, it's very complete, the calls and video calls are of great quality. You can use it with internal and external clients.
I was impressed with the opportunities for developers but not with the UX.
However, I have not had the best experience with Zoho customer service in general one time. Other times, I had a great experience.

Cons

I have yet to figure out all the features in the program. I have a weak internet, therefore loose the video and sometimes the sound is distorted.
The teams arrangement is not straightforward and the UI is very busy. Often times, notifications are lost when there are multiple channels within a team and those channels are in the collapsed view.
Notifications for teams are not automatically enabled so you have to enable it yourself but you might run into problems because it is not very user-friendly.

Cons

Sometimes, it can be confusing between groups and channels. Otherwise, no major problem.
The lack of ability to delete or modify messages can be a potential problem.
I miss the giphy feature that I used when my company used Slack.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features67
  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Application Integration
  • Archiving & Retention
  • Assignment Management
  • Automatic Notifications
  • Availability Indicator
  • CRM Integration
  • Calendar Management
  • Call Routing
  • Call Transfer
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Compliance Management
  • Conferencing
  • Contact History
  • Contact Management
  • Data Import
  • Data Storage Management
  • Desktop Notifications
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Event Management
  • Event Scheduling
  • File Management
  • File Transfer
  • Filtered Views
  • Full Text Search
  • Instant Messaging
  • Meeting Management
  • Microsoft Outlook Integration
  • Multimedia Support
  • Permission Management
  • Personalized Profiles
  • Policy Management
  • Project Notes
  • Project Planning
  • Real Time Notifications
  • Real Time Updates
  • Remote Access
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SSL Security
  • Search Functionality
  • Social Media Integration
  • Spell Correction
  • Tagging
  • Template Management
  • Third Party Integration
  • Two-Way Audio & Video
  • Usage Tracking
  • User Management
  • User Photos
  • Video Conferencing
  • Video Support
  • Workflow Management
  • Total features19
  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Application Integration
  • Archiving & Retention
  • Assignment Management
  • Automatic Notifications
  • Availability Indicator
  • CRM Integration
  • Calendar Management
  • Call Routing
  • Call Transfer
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Compliance Management
  • Conferencing
  • Contact History
  • Contact Management
  • Data Import
  • Data Storage Management
  • Desktop Notifications
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Event Management
  • Event Scheduling
  • File Management
  • File Transfer
  • Filtered Views
  • Full Text Search
  • Instant Messaging
  • Meeting Management
  • Microsoft Outlook Integration
  • Multimedia Support
  • Permission Management
  • Personalized Profiles
  • Policy Management
  • Project Notes
  • Project Planning
  • Real Time Notifications
  • Real Time Updates
  • Remote Access
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SSL Security
  • Search Functionality
  • Social Media Integration
  • Spell Correction
  • Tagging
  • Template Management
  • Third Party Integration
  • Two-Way Audio & Video
  • Usage Tracking
  • User Management
  • User Photos
  • Video Conferencing
  • Video Support
  • Workflow Management

Integrations

  • Total integrations248
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations23
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Microsoft Teams vs. Zoho Cliq

See how Microsoft Teams and Zoho Cliq stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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