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Otter.ai vs Fathom Comparison (2026)

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Otter.ai

Fathom

Overview

Otter.ai is a cloud-based AI meeting agent that records, transcribes, and summarizes Zoom, Google Meet, and Teams meetings in real.

Cloud-based AI meeting notetaker that records, transcribes, and summarizes Zoom, Google Meet, and Microsoft Teams calls.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

12.99

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

103

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

5.0

810

783

Value for money

Ease of use

Features

Customer support

99%

would recommend this app

Pros

“I like the way that it summarize meeting on real time as well as the summaries created after the meeting ends.”

Karen E.

Member

“It highlights key points and divide the whole meeting into sections that can be explored by the user.”

Karen E.

Member

“for a relatively low-cost point, it does so much with regards to transcribing calls and online meetings as well as uses AI to generate summaries, and inquiries can be made as well.”

Benjamin D.

Owner CEO

Pros

“Like-- more accurate than if you had a human taking notes with you. And because it records the meetings, you can click on a sentence from the ai notes and it will replay that section of the call for extra context!”

Ryan R.

Owner

“I can also generate summaries mapped to my favourite sales qualification frameworks like SPICED. if I want deeper analysis, I can ask Fathom about specific topics and I get the answer without having to dive into the recording directly.”

Russell P.

Fractional CRO

“I use it to manage multiple, fast moving projects, Fathom allows me to seamlessly run meetings without having to log and track the next steps and follow on points.”

James L.

Director

Cons

“Limited Monthly Minutes – Having to track usage and stay within a set number of transcription minutes added unnecessary stress to our workflow.”

Brad P.

CMO

“Shallow Context Understanding – It transcribed what was said, but lacked the ability to understand the why or how, which limited its usefulness for deeper meeting insights.”

Brad P.

CMO

“Sometimes transcriptions are not accurate if there are too many people in the meeting.”

Mariana V.

Social Media Lead

Cons

“When viewing meeting notes on smaller screens (e.g., 13 or 14-inch MacBooks), scrolling through the notes feels a bit uncomfortable, even though the video itself doesn’t take up much space.”

Sebastian P.

Head of Digital Transformation

“The only thing I’d mention is that sometimes the transcriptions aren’t 100% perfect, especially if there’s background noise or multiple speakers talking over each other. But it’s minor, and the tool is still way ahead of manually taking notes!”

Sathupheap C.

Marketing Manager

“There is one significant drawback for power users: it is currently not possible to collect Zoom chat data.”