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Slack vs Fathom Comparison (2026)

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Good recommendations?

Slack logo

Slack

Fathom logo

Fathom

Overview

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Cloud-based AI meeting notetaker that records, transcribes, and summarizes Zoom, Google Meet, and Microsoft Teams calls.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

8.75

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

24.2K

5

4

3

2

1

17.4K

5.7K

912

127

48

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

5.0

810

5

4

3

2

1

783

26

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

“However, managing constant notifications can be overwhelming at times, and finding older messages in a busy channel can be tricky. While it improves team connectivity, the volume of communication can become distracting, making it essential to manage notifications effectively for a smoother experience.”
AR

Arthi R.

Engineer

“Channels help keep discussions organized by project or department, file sharing is seamless, notifications can be customized to reduce distractions, and the powerful search feature makes it easy to retrieve older conversations.”
EW

Emilia W.

Network Support Coordinator

“The intuitive interface, reliable performance, and wide range of integrations have helped streamline our daily workflows and improve productivity. While there are occasional challenges with managing large volumes of messages and notifications, the benefits far outweigh these minor drawbacks.”
Verified reviewer profile picture

Andrea L.

Innovation Manager

Pros

“Like-- more accurate than if you had a human taking notes with you. And because it records the meetings, you can click on a sentence from the ai notes and it will replay that section of the call for extra context!”
RR

Ryan R.

Owner

“I can also generate summaries mapped to my favourite sales qualification frameworks like SPICED. if I want deeper analysis, I can ask Fathom about specific topics and I get the answer without having to dive into the recording directly.”
RP

Russell P.

Fractional CRO

“I use it to manage multiple, fast moving projects, Fathom allows me to seamlessly run meetings without having to log and track the next steps and follow on points.”
JL

James L.

Director

Cons

“Notification management can also be challenging in active workspaces, leading to information overload if not carefully configured. While Slack offers powerful search capabilities, finding older conversations or specific files is not always as intuitive as it could be.”
CF

Cristiano F.

Consultant

“The lack of proper conditional logic (if/then branching) is frustrating. If you want to build complex, multi-step flows with different outcomes based on user input, the native builder just can't handle it.”
Verified reviewer profile picture

Denis M.

Recruiter

“Notifications can become overwhelming fast if you don't take time to configure them properly, and most people don't — which leads to either constant pinging or people muting everything and missing important messages.”
Verified reviewer profile picture

Enish S.

Business Administrator

Cons

“When viewing meeting notes on smaller screens (e.g., 13 or 14-inch MacBooks), scrolling through the notes feels a bit uncomfortable, even though the video itself doesn’t take up much space.”
SP

Sebastian P.

Head of Digital Transformation

“The only thing I’d mention is that sometimes the transcriptions aren’t 100% perfect, especially if there’s background noise or multiple speakers talking over each other. But it’s minor, and the tool is still way ahead of manually taking notes!”
SC

Sathupheap C.

Marketing Manager

  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features106
  • @mentions
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Archiving & Retention
  • Audio Calls
  • Audio Capture
  • Authentication
  • Automatic Transcription
  • Brainstorming
  • CRM
  • Calendar Management
  • Call Conferencing
  • Call Management
  • Call Recording
  • Call Routing
  • Call Tracking
  • Call Transcription
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Conferencing
  • Configurable Workflow
  • Contact Management
  • Content Delivery
  • Content Management
  • Content Sharing
  • Conversation Intelligence
  • Customizable Branding
  • Customizable Templates
  • Data Entry
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Employee Directory
  • Employee Engagement
  • Encryption
  • Feedback Management
  • File Sharing
  • File Transfer
  • Filtering
  • For Developers
  • For Sales Teams/Organizations
  • Full Text Search
  • Group Management
  • Group Messaging
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Meeting Management
  • Meeting Notes
  • Member Directory
  • Messaging
  • Mobile Access
  • Moderation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Data Sources
  • Natural Language Processing
  • Notes Management
  • Playback Controls
  • Predictive Analytics
  • Presentation Streaming
  • Prioritization
  • Private Chat
  • Productivity Tools
  • Projections
  • Read Receipts
  • Real Time Synchronization
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Recording
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Server Monitoring
  • Single Sign On
  • Speech Recognition
  • Speech-to-Text Analysis
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Collaboration
  • Templates
  • Third-Party Integrations
  • Timecoding
  • To-Do List
  • Transcripts/Chat History
  • Troubleshooting
  • Two Way Audio & Video
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Management
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Support
  • Visitor Management
  • Whiteboard
  • Widgets
  • Workflow Management
  • Total features49
  • @mentions
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Archiving & Retention
  • Audio Calls
  • Audio Capture
  • Authentication
  • Automatic Transcription
  • Brainstorming
  • CRM
  • Calendar Management
  • Call Conferencing
  • Call Management
  • Call Recording
  • Call Routing
  • Call Tracking
  • Call Transcription
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Conferencing
  • Configurable Workflow
  • Contact Management
  • Content Delivery
  • Content Management
  • Content Sharing
  • Conversation Intelligence
  • Customizable Branding
  • Customizable Templates
  • Data Entry
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Employee Directory
  • Employee Engagement
  • Encryption
  • Feedback Management
  • File Sharing
  • File Transfer
  • Filtering
  • For Developers
  • For Sales Teams/Organizations
  • Full Text Search
  • Group Management
  • Group Messaging
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Meeting Management
  • Meeting Notes
  • Member Directory
  • Messaging
  • Mobile Access
  • Moderation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Data Sources
  • Natural Language Processing
  • Notes Management
  • Playback Controls
  • Predictive Analytics
  • Presentation Streaming
  • Prioritization
  • Private Chat
  • Productivity Tools
  • Projections
  • Read Receipts
  • Real Time Synchronization
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Recording
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Server Monitoring
  • Single Sign On
  • Speech Recognition
  • Speech-to-Text Analysis
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Collaboration
  • Templates
  • Third-Party Integrations
  • Timecoding
  • To-Do List
  • Transcripts/Chat History
  • Troubleshooting
  • Two Way Audio & Video
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Management
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Support
  • Visitor Management
  • Whiteboard
  • Widgets
  • Workflow Management

Integrations

  • Total integrations182
  • 5pm
  • Aha!
  • Airbrake
  • Aircall
  • Airtable
  • Amplitude
  • Any.do
  • AppSignal
  • Asana
  • Assembla
  • Automile
  • Azuqua
  • AzureDesk
  • Baremetrics
  • Beanstalk
  • Betterworks
  • BigTime
  • Bitbucket
  • Blitz
  • Bonusly
  • Box
  • Brand24
  • Breezy
  • BugSnag
  • CATS
  • Calamari
  • Calendly
  • CallPage
  • Callmaker
  • Cayzu
  • Chartbeat
  • ChatGPT
  • CheckMarket
  • Checkfront
  • CircleCI
  • Claude
  • Claude Code
  • ClearSlide
  • ClickMeeting
  • ClickUp
  • ClockIt
  • Composio
  • Confluence
  • Continu
  • Copper
  • Databox
  • Datadog
  • Dropbox
  • Dropbox Sign
  • Dust
  • Egnyte
  • Envoy
  • Favro
  • Figma
  • Flow
  • FlowVella
  • Freshdesk
  • Freshservice
  • Front
  • Geekbot
  • GetAccept
  • GetResponse
  • GitHub
  • GitLab
  • Glean
  • Gmail
  • GoCo
  • GoTo Meeting
  • Google Calendar
  • Google Docs
  • Google Drive
  • Google Meet
  • Google Sheets
  • Google Workspace
  • Greenhouse
  • Groove
  • HaloPSA
  • HappyFox Chat
  • HappyFox Help Desk
  • Help Scout
  • HighLevel
  • Hive
  • Hoopla
  • Hootsuite
  • HotGloo
  • HubSpot Agent Hub
  • HubSpot CRM
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • IFTTT
  • ITM Platform
  • Intervals
  • JIRA Service Management
  • Jenkins
  • Jira
  • Kixie PowerCall & SMS
  • Kudos
  • Kyber
  • Lattice
  • LeadDyno
  • Learn:Up
  • Lessonly
  • Lever
  • Librato
  • Lime Connect
  • LiveAgent
  • Localize
  • Locowise
  • Lucidchart
  • MVISION Cloud
  • Mailjet
  • MeisterTask
  • Mention
  • Microsoft Outlook
  • Microsoft Project Server Subscription Edition
  • Microsoft Teams
  • Microsoft To Do
  • Miro
  • Nagios XI
  • Netskope One Platform
  • New Relic
  • Notion
  • Okta
  • OneDrive
  • OpsGenie
  • Ortto
  • PagerDuty
  • Papertrail
  • PayPal
  • Pingdom
  • Pivotal Tracker
  • Polly
  • PowerCenter
  • PractiTest
  • Procurify
  • ProdPad
  • ProductPlan
  • Pulseway
  • Quip
  • Qwilr
  • Rainforest QA
  • Raven Tools
  • Raygun
  • Re:amaze
  • Redbooth
  • Repuso
  • Rollbar
  • Sage HR
  • Salesforce Sales Cloud
  • SatisMeter
  • Screen Recorder
  • SendPulse
  • Setmore
  • Sisense
  • Slack
  • Small Improvements
  • SnapComms
  • SolarWinds Service Desk
  • Spinify
  • Stripe
  • Superhuman Go
  • SupportBee
  • SurveyMonkey
  • TINT
  • Talkdesk
  • Teams Manager
  • Tellent Recruitee
  • Time Doctor
  • TimeCamp
  • Todoist
  • Trakstar Hire
  • Trello
  • TriNet HR Plus
  • Twine
  • Twitter/X
  • Unified.to
  • UpKeep
  • UpRaise
  • Usersnap
  • VibeCatch
  • Vigil
  • WebHR
  • Webex Suite
  • Wishpond
  • Woopra
  • XM for Strategy & Research
  • Zapier
  • Zendesk Suite
  • Zoho Billing
  • Zoho Books
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Projects
  • Zoom Events and Webinars
  • Zoom Phone
  • Zoom Rooms
  • Zoom Workplace
  • ZoomMate
  • absence.io
  • monday AI Work Platform
  • smartQ
  • truDigital
  • Total integrations32
  • 5pm
  • Aha!
  • Airbrake
  • Aircall
  • Airtable
  • Amplitude
  • Any.do
  • AppSignal
  • Asana
  • Assembla
  • Automile
  • Azuqua
  • AzureDesk
  • Baremetrics
  • Beanstalk
  • Betterworks
  • BigTime
  • Bitbucket
  • Blitz
  • Bonusly
  • Box
  • Brand24
  • Breezy
  • BugSnag
  • CATS
  • Calamari
  • Calendly
  • CallPage
  • Callmaker
  • Cayzu
  • Chartbeat
  • ChatGPT
  • CheckMarket
  • Checkfront
  • CircleCI
  • Claude
  • Claude Code
  • ClearSlide
  • ClickMeeting
  • ClickUp
  • ClockIt
  • Composio
  • Confluence
  • Continu
  • Copper
  • Databox
  • Datadog
  • Dropbox
  • Dropbox Sign
  • Dust
  • Egnyte
  • Envoy
  • Favro
  • Figma
  • Flow
  • FlowVella
  • Freshdesk
  • Freshservice
  • Front
  • Geekbot
  • GetAccept
  • GetResponse
  • GitHub
  • GitLab
  • Glean
  • Gmail
  • GoCo
  • GoTo Meeting
  • Google Calendar
  • Google Docs
  • Google Drive
  • Google Meet
  • Google Sheets
  • Google Workspace
  • Greenhouse
  • Groove
  • HaloPSA
  • HappyFox Chat
  • HappyFox Help Desk
  • Help Scout
  • HighLevel
  • Hive
  • Hoopla
  • Hootsuite
  • HotGloo
  • HubSpot Agent Hub
  • HubSpot CRM
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • IFTTT
  • ITM Platform
  • Intervals
  • JIRA Service Management
  • Jenkins
  • Jira
  • Kixie PowerCall & SMS
  • Kudos
  • Kyber
  • Lattice
  • LeadDyno
  • Learn:Up
  • Lessonly
  • Lever
  • Librato
  • Lime Connect
  • LiveAgent
  • Localize
  • Locowise
  • Lucidchart
  • MVISION Cloud
  • Mailjet
  • MeisterTask
  • Mention
  • Microsoft Outlook
  • Microsoft Project Server Subscription Edition
  • Microsoft Teams
  • Microsoft To Do
  • Miro
  • Nagios XI
  • Netskope One Platform
  • New Relic
  • Notion
  • Okta
  • OneDrive
  • OpsGenie
  • Ortto
  • PagerDuty
  • Papertrail
  • PayPal
  • Pingdom
  • Pivotal Tracker
  • Polly
  • PowerCenter
  • PractiTest
  • Procurify
  • ProdPad
  • ProductPlan
  • Pulseway
  • Quip
  • Qwilr
  • Rainforest QA
  • Raven Tools
  • Raygun
  • Re:amaze
  • Redbooth
  • Repuso
  • Rollbar
  • Sage HR
  • Salesforce Sales Cloud
  • SatisMeter
  • Screen Recorder
  • SendPulse
  • Setmore
  • Sisense
  • Slack
  • Small Improvements
  • SnapComms
  • SolarWinds Service Desk
  • Spinify
  • Stripe
  • Superhuman Go
  • SupportBee
  • SurveyMonkey
  • TINT
  • Talkdesk
  • Teams Manager
  • Tellent Recruitee
  • Time Doctor
  • TimeCamp
  • Todoist
  • Trakstar Hire
  • Trello
  • TriNet HR Plus
  • Twine
  • Twitter/X
  • Unified.to
  • UpKeep
  • UpRaise
  • Usersnap
  • VibeCatch
  • Vigil
  • WebHR
  • Webex Suite
  • Wishpond
  • Woopra
  • XM for Strategy & Research
  • Zapier
  • Zendesk Suite
  • Zoho Billing
  • Zoho Books
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Projects
  • Zoom Events and Webinars
  • Zoom Phone
  • Zoom Rooms
  • Zoom Workplace
  • ZoomMate
  • absence.io
  • monday AI Work Platform
  • smartQ
  • truDigital

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