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Otter.ai
5
66
4
23
3
7
2
5
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI meeting agent for teams
Table of Contents
Otter.ai - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Otter.ai overview
What is Otter.ai?
Otter.ai is a cloud-based AI meeting agent and conversational knowledge platform that records, transcribes, and summarizes spoken conversations in real time. Designed for business teams across industries, Otter.ai integrates with video conferencing tools such as Zoom, Google Meet, and Microsoft Teams to automatically join meetings, capture audio, generate transcripts, and produce AI-written summaries with action items. The platform supports speaker identification, keyword search, and collaborative annotation, allowing teams to review, highlight, and comment on transcripts after meetings conclude.
Beyond live meeting capture, Otter.ai functions as a persistent knowledge base where conversation content is indexed and searchable across an organization. Administrators can manage team workspaces, control sharing permissions, and configure integrations with productivity tools including Salesforce, Slack, and Otter AI Chat. The platform is available across web browsers and mobile applications on iOS and Android, supporting both individual contributors and enterprise-scale deployments. Tiered plans accommodate small teams through large organizations, with enterprise configurations offering advanced security controls, SSO, and usage analytics.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Transcription
Meeting Integration
Note Taking
Customer Support
Do you work for Otter.ai? Manage this product listing
Otter.ai’s user interface
Otter.ai review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.6
Customer support
4.0
Reviews sentiment
What do users say about Otter.ai?
Users report Otter makes meeting transcription and note-taking much easier, allowing them to focus on discussions instead of writing notes. They find it helpful for capturing action items, summarizing conversations, and searching transcripts for key information, with many using it for meetings, interviews, and content creation. They appreciate its real-time transcription, mobile accessibility, and integration with platforms like Zoom. Some mention that Otter streamlines their workflow and boosts productivity.
Reviewers indicate Otter is easy to use and user-friendly, though they note transcription accuracy can vary, especially with multiple speakers or poor audio. They feel the free version is limited in minutes and features, requiring upgrades for regular or longer use.
Select to learn more
Who uses Otter.ai?
Based on 103 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Otter.ai's key features
Most critical features, based on insights from Otter.ai users:
All Otter.ai features
Features rating:
Otter.ai alternatives
Otter.ai
Starting from
12.99
Per month
Fathom
Starting from
15
/user
Per month
Sonix
Starting from
22
/user
Per month
Transkriptor
Starting from
8.33
Per month
Otter.ai pricing
Value for money rating:
Starting from
12.99
Per month
Per Feature
User opinions about Otter.ai price and value
Value for money rating:
To see what individual users think of Otter.ai's price and value, check out the review snippets below.
Benjamin D.
Owner CEO
Kaitlin M.
Content Strategist
Otter.ai integrations (15)
Integrations rated by users
We looked at 103 user reviews to identify which products are mentioned as Otter.ai integrations and how users feel about them.
Integration rating: 4.6 (13)
Integration rating: 5.0 (4)
Integration rating: 5.0 (4)
Integration rating: 4.5 (2)
“All of the project management and deadlines are added to our Google calendars and documentation is connected through Drive.”
Salina T.
Owner
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Otter.ai support options
Typical customers
Platforms supported
Support options
Training options
Otter.ai FAQs
Q. Does Otter.ai support mobile devices?
Otter.ai supports the following devices:
Android, iPad, iPhone
Q. What level of support does Otter.ai offer?
Otter.ai offers the following support options:
Chat, Knowledge Base, Email/Help Desk, FAQs/Forum
