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Otter has the following pricing plans:
Starting from: $12.99/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of Otter?
Otter has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Otter support?
Otter supports the following languages:
English
Q. Does Otter support mobile devices?
Otter supports the following devices:
Android, iPad, iPhone
Q. Does Otter offer an API?
Yes, Otter has an API available for use.
Q. What other apps does Otter integrate with?
Otter integrates with the following applications:
Dropbox Business, Webex Suite, Lifesize, Zoom Workplace, GoTo Meeting, Business Hangouts, Dialpad AI Meetings
Q. What level of support does Otter offer?
Otter offers the following support options:
Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support
Otter is a transcription software designed to help educational institutions and corporate businesses generate notes for meetings, interviews, and lectures through voice dictation or file transcription. The artificial intelligence (AI)-enabled solution allows organizations to record, edit, organize, and save voice notes and interactions in a centralized repository.
Typical customers
Platforms supported
Support options
Training options
Starting from
12.99
Per month
Per Feature
Starting from
22
/user
Per month
Value for money
4.4
/5
84
Starting from
12.99
Per month
Per Feature
Value for money contenders
Functionality
4.4
/5
84
Total features
35
5 categories
Functionality contenders
Overall Rating
4.5
/5
84
Positive reviews
88
%
55
19
5
3
2
Overall rating contenders
Guy G.
Director
Health, Wellness and Fitness, 1-10 employees
Review source
Transcript
Guy G.: Hi, my name is Guy. I am the director of a small health and fitness consultancy company. And...
Mariah A.
Owner/Graphic Designer
Graphic Design, self-employed
Review source
Transcript
Mariah A.: Hi, I'm Mariah. I am a freelance graphic designer and freelance coach. I give Otter a four...
Zahra H.
Management Consulting, 1-10 employees
Used monthly for 1-2 years
Review source
Share this review:
I discovered Otter AI back in 2019 and i haven't had a reason to uninstall it. I think the best thing about it is that you can begin recording and then the app continues to transcribe it in the background. So while i love the accuracy of transcription, i enjoy the recording feature as well. In fact I remember a client of mine said something about 16 thousand but when i read the transcription it was written as 60 thousand and I was like, this must be a mistake so I heard the audio and yes! it was 60 thousand and because i couldnt believe it, so i asked the client again to confirm if it was sixteen or sixty and he said "oh yea yea its sixty"... i'm not planning to move away from Otter AI
The transcription feature is so amazing! I have used it so many times to understand what the client meeting was all about especially when building proposals.
Have yet to find a problem in the app. I mean it has a quick widget on iOS also!
Verified reviewer
E-Learning, 1-10 employees
Used daily for 1-2 years
Review source
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It keeps track of all the minutes of meetings by transcribing them in real-time. One can easily search the word and go to the timestamp of the video rather than watching the whole video to search for something. Transcribing the meeting becomes really powerful as it saves time for a recap and filters out all the important information with the advanced search option. I like that one can directly record an audio for transcription without needing to connect to meeting app.
In my experience the quality of transcription I get in Otter varies a lot depending on the microphone or headset I am using. For some headsets, the transcription does not work as well when compared to others even though all my headsets are of good quality. The quality of transcription varies especially as different people in meetings can have different speaker volumes and accents. The upload time for pre-recorded zoom videos is too long in my experience, take about an hour for a 1 Gb file.
Brian E.
Internet, self-employed
Used weekly for 2+ years
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It was fundamentally okay, but that's the best it ever got. No real complaints but I have no complements to reccommend it, either.
It was easy enough to operate and accurate enough for your work to flow fairly smoothly. And it never needed a readjustment once your voice levels were set. Altogether a serviceable tool.
For some reason I found it difficult to find at times, and it was different in the way it processed your speech, then you had to copy and paste the text and the text might be on a different web page.
Alexander H.
Information Technology and Services, 1,001-5,000 employees
Used weekly for 1-2 years
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It's transcription is really great. Search-ability is good, could be better. A full search for 'all my meetings with X person' or all meetings talking about X would be great.Export tools are lacking, but understandable. It's the kind of tool that can be a lifesaver.
It connects with your calendar (but only one) so you can just click your meeting and hit record. That's fantastic. It keeps all metadata present (who, what) so you can come back to it.
The bot kept joining meetings without me and it wasn't obvious how to stop this. Most abrasive on Teams meetings where everyone gets a notification that my robot has started the call. Then sends aggy emails about how nobody was in the meeting. Somewhat amusing, sometimes embarrassing when on client.
Verified reviewer
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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This software has a good user interface for both computer and mobile devices. Its playback option is a unique feature along with its capability of transcribing in real time.
It is a good software given the task it accomplishes yet some features like the upload time of video files could be upgraded at a more convenient position.