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AI-based transcription management and collaboration software

(9)

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Otter Pricing, Features, Reviews and Alternatives

Otter FAQs

Q. What type of pricing plans does Otter offer?

Otter has the following pricing plans:
Starting from: $12.99/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Otter?

Otter has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Otter support?

Otter supports the following languages:
English


Q. Does Otter support mobile devices?

Otter supports the following devices:
Android, iPad, iPhone


Q. Does Otter offer an API?

Yes, Otter has an API available for use.


Q. What other apps does Otter integrate with?

Otter integrates with the following applications:
Dropbox Business, Webex Suite, Lifesize, Zoom Workplace, GoTo Meeting, Business Hangouts, Dialpad AI Meetings


Q. What level of support does Otter offer?

Otter offers the following support options:
Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support

Otter product overview

Price starts from

12.99

Per month

Per Feature

What is Otter?

Otter is a transcription software designed to help educational institutions and corporate businesses generate notes for meetings, interviews, and lectures through voice dictation or file transcription. The artificial intelligence (AI)-enabled solution allows organizations to record, edit, organize, and save voice notes and interactions in a centralized repository.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Documentation
In Person
Webinars
Live Online

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Starting from

12.99

Per month

Per Feature

Free plan
Free trial
Pricing range

Starting from

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/user

Per month

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Pricing range
Ease of use
Value for money
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Why am I seeing this?

Otter pricing information

Value for money

4.4

/5

84

Starting from

12.99

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Otter features

Functionality

4.4

/5

84

Total features

35

5 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Third-Party Integrations
Search/Filter
File Sharing
API
Data Import/Export
Mobile Access

Functionality contenders

Otter users reviews

Overall Rating

4.5

/5

84

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.73/10
Rating distribution

5

4

3

2

1

55

19

5

3

2

Pros
It is just a wonderful experience and I will continue using the software for a long time I think, that is because of the friendly user interface and accessibility of using its feature.
I am looking forward to gaining more experience with the software and using it for my freelancing work. The software has good features to edit, highlight the text.
I loved how Otter helps me transcribe my previously-preached sermons so that I can conduct effective "post-game analysis.
Cons
It's still is an A.I so the possibility of margin of errors abounds. I tried transcribing my voice but the app got some words horribly wrong.
I have to edit through the words that are interpreted wrong, which takes some time.
Otter was harder hard to find this amongst a sea of other competing software. My search term was: cloud ai transcription software for transcribing recordings.

Overall rating contenders

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Guy G.

Director

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating

Otter Should Be Your Number 1.

Reviewed 5 months ago

Transcript

Guy G.: Hi, my name is Guy. I am the director of a small health and fitness consultancy company. And...

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Mariah A.

Owner/Graphic Designer

Graphic Design, self-employed

Review source

Overall Rating

A great option for quick video transcription

Reviewed 3 years ago

Transcript

Mariah A.: Hi, I'm Mariah. I am a freelance graphic designer and freelance coach. I give Otter a four...

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Zahra H.

Management Consulting, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Nothing Beats Otter AI

Reviewed 3 years ago

I discovered Otter AI back in 2019 and i haven't had a reason to uninstall it. I think the best thing about it is that you can begin recording and then the app continues to transcribe it in the background. So while i love the accuracy of transcription, i enjoy the recording feature as well. In fact I remember a client of mine said something about 16 thousand but when i read the transcription it was written as 60 thousand and I was like, this must be a mistake so I heard the audio and yes! it was 60 thousand and because i couldnt believe it, so i asked the client again to confirm if it was sixteen or sixty and he said "oh yea yea its sixty"... i'm not planning to move away from Otter AI

Pros

The transcription feature is so amazing! I have used it so many times to understand what the client meeting was all about especially when building proposals.

Cons

Have yet to find a problem in the app. I mean it has a quick widget on iOS also!

AR
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Verified reviewer

E-Learning, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great option for transcribing and easily keeping track of minutes of meeting

Reviewed 3 years ago
Pros

It keeps track of all the minutes of meetings by transcribing them in real-time. One can easily search the word and go to the timestamp of the video rather than watching the whole video to search for something. Transcribing the meeting becomes really powerful as it saves time for a recap and filters out all the important information with the advanced search option. I like that one can directly record an audio for transcription without needing to connect to meeting app.

Cons

In my experience the quality of transcription I get in Otter varies a lot depending on the microphone or headset I am using. For some headsets, the transcription does not work as well when compared to others even though all my headsets are of good quality. The quality of transcription varies especially as different people in meetings can have different speaker volumes and accents. The upload time for pre-recorded zoom videos is too long in my experience, take about an hour for a 1 Gb file.

BE
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Brian E.

Internet, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Just An Otter Speech-to-Text Tool

Reviewed 2 years ago

It was fundamentally okay, but that's the best it ever got. No real complaints but I have no complements to reccommend it, either.

Pros

It was easy enough to operate and accurate enough for your work to flow fairly smoothly. And it never needed a readjustment once your voice levels were set. Altogether a serviceable tool.

Cons

For some reason I found it difficult to find at times, and it was different in the way it processed your speech, then you had to copy and paste the text and the text might be on a different web page.

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Alexander H.

Information Technology and Services, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

It's good...

Reviewed a year ago

It's transcription is really great. Search-ability is good, could be better. A full search for 'all my meetings with X person' or all meetings talking about X would be great.Export tools are lacking, but understandable. It's the kind of tool that can be a lifesaver.

Pros

It connects with your calendar (but only one) so you can just click your meeting and hit record. That's fantastic. It keeps all metadata present (who, what) so you can come back to it.

Cons

The bot kept joining meetings without me and it wasn't obvious how to stop this. Most abrasive on Teams meetings where everyone gets a notification that my robot has started the call. Then sends aggy emails about how nobody was in the meeting. Somewhat amusing, sometimes embarrassing when on client.

AR
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Verified reviewer

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Software for Transcription and Note Taking

Reviewed 2 years ago
Pros

This software has a good user interface for both computer and mobile devices. Its playback option is a unique feature along with its capability of transcribing in real time.

Cons

It is a good software given the task it accomplishes yet some features like the upload time of video files could be upgraded at a more convenient position.

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