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Rocket.Chat vs Element Comparison (2026)

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Rocket.Chat logo

Rocket.Chat

Element logo

Element

Overview

Get things done faster by enabling your teams to o chat and collaborate quickly in a single communication platform. Allow your team to get things done faster regardless of their location. Rocket.Chat is a remote-first platform that centralizes discussions,increasing team efficiency and productivity.

Element is a secure communications platform built on Matrix: a decentralised and end-to-end encrypted protocol. Bring your teams together, boost productivity and workplace satisfaction, while retaining complete ownership of your data.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

5

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

156

5

4

3

2

1

78

51

23

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
69%
would recommend this app

4.5

10

5

4

3

2

1

5

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

“It’s bulk instant messaging is the most effective feature than in any other chat application which made our group chat extremely efficient.”
TA

Taylor A.

Executive Assistant

“I liked being able to have group conversations.”
sg

shauna g.

packager

“The customization you can do, and the simplicity into adding a live chat widget into your web app in the way you like without importing any extra modules, you just run a JavaScript script in your web app. And the functionality is so good but to find how to correctly use them might be a bit hard :)”
OM

Omar M.

Software Developer

Pros

Not enoughreviews yet

Cons

“My one niggle with RC is with the way notifications work when you're logged in on multiple devices and apps. When I read a message on my desktop app, it's not marked as read on my mobile apps.”
CS

Charlie S.

Systems Administrator

“It is very confusing to go back if you click on add a file out of purpose...”
Verified reviewer profile picture

Olive F.

Advisor

“I do not get notifications at all, I am late to reply to so many messages because I do not get any of the notifications. And I have to refresh every time to check if I got any new messages.”
Verified reviewer profile picture

Naresh B.

Team Captian

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features65
  • @mentions
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Audio Calls
  • Automated Responses
  • Autoresponders
  • Brainstorming
  • Call Recording
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Conferencing
  • Contact Management
  • Content Management
  • Customizable Branding
  • Customizable Reports
  • Discussions/Forums
  • Document Management
  • Employee Activity Monitoring
  • File Management
  • File Sharing
  • File Transfer
  • Generative AI
  • Group Messaging
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Natural Language Processing
  • Offline Form
  • Proactive Chat
  • Projections
  • Real Time Editing
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Status Tracking
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Time Zone Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Version Control
  • Video Chat
  • Video Conferencing
  • Voice Mail
  • Workflow Management
  • Total features22
  • @mentions
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Audio Calls
  • Automated Responses
  • Autoresponders
  • Brainstorming
  • Call Recording
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Conferencing
  • Contact Management
  • Content Management
  • Customizable Branding
  • Customizable Reports
  • Discussions/Forums
  • Document Management
  • Employee Activity Monitoring
  • File Management
  • File Sharing
  • File Transfer
  • Generative AI
  • Group Messaging
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Natural Language Processing
  • Offline Form
  • Proactive Chat
  • Projections
  • Real Time Editing
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Status Tracking
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Time Zone Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Version Control
  • Video Chat
  • Video Conferencing
  • Voice Mail
  • Workflow Management

Integrations

  • Total integrations14
  • Collaboard
  • Confluence
  • Discord
  • Drupal
  • GitHub
  • GitLab
  • Google Calendar
  • Grafana
  • HubSpot CRM
  • Instagram
  • Jira
  • Jitsi
  • Microsoft Teams
  • Pexip Video platform
  • Slack
  • Telegram
  • Twitter/X
  • WhatsApp
  • Zapier
  • Zoom Workplace
  • Total integrations11
  • Collaboard
  • Confluence
  • Discord
  • Drupal
  • GitHub
  • GitLab
  • Google Calendar
  • Grafana
  • HubSpot CRM
  • Instagram
  • Jira
  • Jitsi
  • Microsoft Teams
  • Pexip Video platform
  • Slack
  • Telegram
  • Twitter/X
  • WhatsApp
  • Zapier
  • Zoom Workplace

Alternatives

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