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Rocket.Chat vs Telegram Comparison

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Overview

Rocket.Chat is a reliable Enterprise Communication Platform for high-private team chatting and collaboration. Reduce operational...

Category Leaders

Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

0

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

152

5

4

3

2

1

76

49

23

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.7

6.3K

5

4

3

2

1

4.5K

1.5K

236

23

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

So we're very happy that we can collaborate directly with Rocket. Chat developers and hopefully having good relationship in the long term.
It's really good to use and good to create a public and private channel to do conversation in group. I also love the future of rocket chat API, so you can do a message programmatically.
It has some great features and it's great that you have so much control over the software as administrator.

Pros

Excellent features & cross-device compatibility. Works great on all devices, and has a lot of cool features really helpful in IM and community management.
I'm satisfied with the features and I always recommend it to my friends and relatives. It's easy to use and very secure.
Wire has reliably been advanced as the 'secured' educating option and it fulfills its name. It moreover gives a ton of significant blend features through its bot and channel APIs.

Cons

And about usability: first of all, it does lack some nice-to-haves here and there. It cannot be integrated with SharePoint, so there are no status updates when going in a meeting.
It is difficult to locate old texts. There is no sending of audios.
All we want is a voice call. Most of our machines intentionally do not have webcams, yet we have no choice but to select "Video Chat" and then dismiss the dialogs warning us that no camera was found.

Cons

It also had a habit of not notifying you even if you have notifications on which was annoying and frustrating.
Desktop notifications can be sometimes annoying. Sometimes in desktop, notifications flood the screen and blocks other programs, which is annoying.
Some system errors are annoying at times, such as the search engine that does not work well at times, messages that do not send, and some less relevant ones.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features55
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Audio Calls
  • Automated Responses
  • Autoresponders
  • Batch Communications
  • Brainstorming
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Content Import/Export
  • Content Management
  • Content Sharing
  • Customizable Branding
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Employee Activity Monitoring
  • File Management
  • File Sharing
  • File Transfer
  • Image Library
  • Interaction Tracking
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Multi-User Collaboration
  • Natural Language Processing
  • Offline Form
  • On-Demand Communications
  • Proactive Chat
  • Projections
  • Real Time Editing
  • Real-Time Chat
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Time Zone Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Support
  • Voice Mail
  • Workflow Management
  • Total features24
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Audio Calls
  • Automated Responses
  • Autoresponders
  • Batch Communications
  • Brainstorming
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Content Import/Export
  • Content Management
  • Content Sharing
  • Customizable Branding
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Employee Activity Monitoring
  • File Management
  • File Sharing
  • File Transfer
  • Image Library
  • Interaction Tracking
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Multi-User Collaboration
  • Natural Language Processing
  • Offline Form
  • On-Demand Communications
  • Proactive Chat
  • Projections
  • Real Time Editing
  • Real-Time Chat
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Time Zone Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Support
  • Voice Mail
  • Workflow Management

Integrations

  • Total integrations27
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Total integrations184
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier