Element Pricing, Features, Reviews & Alternatives

Element

Secure messenger and chat app for team collaboration

4.8/5 (5 reviews)

Element overview

What is Element?

Element is a secure messenger and chat app that can streamline collaboration among teams working in various industries, including universities, community organizations, the public sector, and others. It can be hosted on premise or on the cloud using Element Matrix Services or any server of choice. This solution uses end-to-end encryption and cross-signed device verification for extra data security.

Element can be used on iOS and Android devices or set up on office desktops. The app simplifies communication between individuals and teams using other Matrix-based apps. Its messaging features include reactions, read receipts, 1;1 messaging, group chat, large chat rooms, custom notifications, file sharing, migration tools, plus more.

Element offers a Matrix app store that includes options for bridges, bots, and widgets. Bridges allow teams to message others using different apps, such as Slack, Gitter, IRC, Discord, and Telegram. The bridge provides interoperability between Element and separate proprietary networks. Secondly, Bots can interact with third-party apps—including Google Image Search, Giphy, GitHub, Wikipedia, and others—and respond to commands directly from Element. Lastly. Widgets can embed interactive apps, like Etherpad, Grafana, and TradingView, into Element rooms.
element.io

Pricing

Starting from
$2/month
Pricing options
Free
Free trial
Open source
Subscription
Value for money
View Pricing Plans

Devices

Business size

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M
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Element screenshot: A view of ElementElement screenshot: Securely share filesElement screenshot: Improve workflowsElement screenshot: Element bridges
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Element user reviews

Excellent
4

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.5
  4.8
  4.4
  4.2
Anonymous

Secure collaboration for every team

Used daily for less than 6 months
Reviewed 2021-03-23
Review Source: Capterra

Pros
Multi-platform very convenient and secure messenger. Works great for our business needs.

Cons
Works great, no limitations, reliable and non-expensive solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brendan C.

Element bridges our org's internal communication tools

Used daily for 6-12 months
Reviewed 2021-03-15
Review Source: Capterra

Pros
Element provides our organization with an open source and user-friendly enterprise SaaS solution to bridge our internal communication tools. Additionally, it provides us with a platform for true end-to-end encrypted conversations.

Cons
Logging in to our SaaS instance through the desktop isn't super intuitive, as it requires the end user to manually input our server hostname.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Really satisfied!

Used daily for 1-2 years
Reviewed 2021-04-17
Review Source: Capterra

Pros
It is a very cool messenger and collaboration platform for small or big sized businesses. We use it for communication, managing, and just as a company or team group.

Cons
No problems or cons. I really like that software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Elliot H.

In our Element

Used daily for 6-12 months
Reviewed 2021-03-03
Review Source: Capterra

Overall experience is positive. The UX of the app is clean and intuitive, which enables the teams to collaborate well.

Pros
Element provides our agency with the ability to maintain a truly secure, decentralised communications platform - a vital requirement for the often confidential nature of our work. Element is easy to deploy and use, was up and running in minutes and switching between its desktop application and mobile is seamless.

Cons
None so far!

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

Ensures highly-secure collaboration

Used occasionally for free trial
Reviewed 2021-03-21
Review Source: Capterra

Pros
I guess this is the most secure messenger ever. It's open-source and offers a free plan for personal usage. Great for chatting with friends and relatives, as well as for business comunications.

Cons
I'm fully satisfied with this messaging app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Element pricing

Starting from
$2/month
Pricing options
Free
Free trial
Open source
Subscription
View Pricing Plans

Free Plan for individuals using any Matrix server; includes end-to-end encryption, device verification, unlimited video calls, read receipts, file sharing, widgets, migration tools.
Nickel Plan for 5 users ($2/user/month + $2/month for each additional user); includes everything in Free Plan + dedicated server, custom DNS, ability to deactivate federation
Silver Plan is for 25 users ($3/user/month and additional 10 user bundles): includes everything in Nickel Plan + custom branding
Gold Plan is for 100 users ($4/user/month and additional 100 user bundles): includes everything in Silver Plan + one-day SLA, location choice, single sing-on
Platinum Plan pricing or 1,000+ users is provided by Element on request.

Element features

Alerts/Notifications
Communication Management
Customizable Branding
Data Import/Export
File Sharing
Mobile Access
Search/Filter

API (385 other apps)
Access Controls/Permissions (486 other apps)
Activity Dashboard (287 other apps)
Collaboration Tools (644 other apps)
Commenting/Notes (276 other apps)
Content Management (328 other apps)
Document Management (472 other apps)
Document Storage (355 other apps)
Drag & Drop (303 other apps)
Task Management (305 other apps)
Third Party Integrations (361 other apps)
Version Control (295 other apps)
Workflow Management (276 other apps)

Additional information for Element

Key features of Element

  • 1:1 Chats
  • Android Compatible
  • Communication Tools
  • Custom Domain
  • Custom Hosting
  • Custom Notifications
  • Desktop Compatible
  • Discussion Boards
  • File Sharing
  • Group Chat
  • Large Chat Rooms
  • Message Encryption
  • Message History
  • Read Receipts
  • Voice Chat
  • iOS compatible
View All Features

Benefits

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