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ScreenConnect vs RemotePC Comparison (2026)
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Good recommendations?

ScreenConnect
5
1.3K
4
432
3
62
2
11
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

RemotePC
5
460
4
86
3
19
2
7
1
11
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.
RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
1.9K
5
4
3
2
1
1.3K
432
62
11
7
- Value for money
- Ease of use
- Features
- Customer support
4.7
583
5
4
3
2
1
460
86
19
7
11
- Value for money
- Ease of use
- Features
- Customer support
Pros

Shyam K.
Team Leader
Josh D.
IT Support Engineer

Philippe C.
IT Director
Pros
ANDRES E.
Director
EVERLYNE M.
Accountant
Greg T.
Business Manager
Cons
Todd W.
IT Manager
Todd W.
IT Manager
Patrick S.
IT Manager
Cons
Ireshyn G.
Senior Scientist
David H.
Project Manager
Joanne K.
Owner
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review7 months ago
Key features
- Total features64
- API
- Access Controls/Permissions
- Access Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Attendee Management
- Authentication
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Compliance Management
- Customizable Branding
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Security
- Desktop Virtualization
- Diagnostic Tools
- Diagnostics Tools
- Discussions/Forums
- Drag & Drop
- Email Management
- Email Reminders
- Event Logs
- File Management
- File Sharing
- File Transfer
- Help Desk Management
- Live Chat
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multiple Monitor Access
- Presentation Streaming
- Print Management
- Projections
- Queue Management
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Recording
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Recording
- Screen Sharing
- Search
- Search/Filter
- Secure Login
- Self Service Portal
- Session Recording
- Session Transfer
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Troubleshooting
- Two-Factor Authentication
- Unattended Access
- User Management
- Video Chat
- Video Conferencing
- Whiteboard
- Total features34
- API
- Access Controls/Permissions
- Access Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Attendee Management
- Authentication
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Compliance Management
- Customizable Branding
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Security
- Desktop Virtualization
- Diagnostic Tools
- Diagnostics Tools
- Discussions/Forums
- Drag & Drop
- Email Management
- Email Reminders
- Event Logs
- File Management
- File Sharing
- File Transfer
- Help Desk Management
- Live Chat
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multiple Monitor Access
- Presentation Streaming
- Print Management
- Projections
- Queue Management
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Recording
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Recording
- Screen Sharing
- Search
- Search/Filter
- Secure Login
- Self Service Portal
- Session Recording
- Session Transfer
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Troubleshooting
- Two-Factor Authentication
- Unattended Access
- User Management
- Video Chat
- Video Conferencing
- Whiteboard
Integrations
- Total integrations7
- ConnectWise Automate
- ConnectWise PSA
- ConnectWise RMM
- Freshdesk
- Microsoft Outlook
- N-able Passportal
- Zendesk Suite
- Total integrationsN/A
- ConnectWise Automate
- ConnectWise PSA
- ConnectWise RMM
- Freshdesk
- Microsoft Outlook
- N-able Passportal
- Zendesk Suite
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