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ScreenConnect vs RemotePC Comparison (2026)

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ScreenConnect logo

ScreenConnect

RemotePC logo

RemotePC

Overview

ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

30

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29.5

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

1.9K

5

4

3

2

1

1.3K

432

62

11

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.7

583

5

4

3

2

1

460

86

19

7

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

“It minimizes lag for the technicians, connects instantly, and has significantly improved our ability to resolve technical support tickets quickly and efficiently.”
Verified reviewer profile picture

Shyam K.

Team Leader

“It also includes useful features such as file transfer, session recording and unattended access, which makes supporting users much easier.”
JD

Josh D.

IT Support Engineer

“While it works great on windows stations and servers, the updates for the MacOS are sometimes slow to come out to support or fixe issues with the latest builds.”
Verified reviewer profile picture

Philippe C.

IT Director

Pros

“Our company started with your free version and upgrade as first step to SOHO 10 computers, have to recognize fast connections even from our apple tablets.”
AE

ANDRES E.

Director

“RemotePC has been an invaluable tool for my work, allowing me to seamlessly attend to my clients across different continents.”
EM

EVERLYNE M.

Accountant

“My monitors at home vs office are different, so if I change things at home to view better it changes my Quickbooks settings.”
GT

Greg T.

Business Manager

Cons

“From moving away from the initial .exe download for obvious reasons and replacing that with ZIP files made it cumbersome for end users who are not in any way tech savvy, to going back to an .exe and now being detected in Windows 10 pro and Windows 11 Pro environments as a virus and won't allow download or if it does allow download, won't install. ”
TW

Todd W.

IT Manager

“Feel like I'm dealing with Microsoft anymore in respect to them changing things and not fully testing before deploying, then leaving us, THE PAYING CUSTOMER, to figure out how to continue to make this product work. ”
TW

Todd W.

IT Manager

“Their documentation is awful and the turnover at ConnectWise leaves the inexperienced staff a little over their heads when it comes to complicated configuration needs/issues.”
PS

Patrick S.

IT Manager

Cons

“Sometimes the software does not immediately connect and the file transfer is also not the most reliable.”
IG

Ireshyn G.

Senior Scientist

“It even got to the point that other team members would get frustrated that the connection would drop, freeze or just go into "connection interrupted".”
DH

David H.

Project Manager

“I have missed the "sleep" function of the remote computer and had to troubleshoot to get that setting correct.”
JK

Joanne K.

Owner

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features64
  • API
  • Access Controls/Permissions
  • Access Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Attendee Management
  • Authentication
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Security
  • Desktop Virtualization
  • Diagnostic Tools
  • Diagnostics Tools
  • Discussions/Forums
  • Drag & Drop
  • Email Management
  • Email Reminders
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • Help Desk Management
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple Monitor Access
  • Presentation Streaming
  • Print Management
  • Projections
  • Queue Management
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • User Management
  • Video Chat
  • Video Conferencing
  • Whiteboard
  • Total features34
  • API
  • Access Controls/Permissions
  • Access Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Attendee Management
  • Authentication
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Security
  • Desktop Virtualization
  • Diagnostic Tools
  • Diagnostics Tools
  • Discussions/Forums
  • Drag & Drop
  • Email Management
  • Email Reminders
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • Help Desk Management
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple Monitor Access
  • Presentation Streaming
  • Print Management
  • Projections
  • Queue Management
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • User Management
  • Video Chat
  • Video Conferencing
  • Whiteboard

Integrations

  • Total integrations7
  • ConnectWise Automate
  • ConnectWise PSA
  • ConnectWise RMM
  • Freshdesk
  • Microsoft Outlook
  • N-able Passportal
  • Zendesk Suite
  • Total integrationsN/A
  • ConnectWise Automate
  • ConnectWise PSA
  • ConnectWise RMM
  • Freshdesk
  • Microsoft Outlook
  • N-able Passportal
  • Zendesk Suite

Alternatives

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