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Remote meeting platform for resolving customers' queries
ConnectWise ScreenConnect (formerly ConnectWise Control) is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can access clients’ devices using session codes or email invitations, prevent potential cyberthreats, and protect data via AES-256 encryption and two-factor authentication.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.6
/5
1.9K
Starting from
29
Per month
Flat Rate
Value for money contenders
Functionality
4.5
/5
1.9K
Total features
57
9 categories
Functionality contenders
Overall Rating
4.7
/5
1.9K
Positive reviews
1.3K
427
65
9
7
Overall rating contenders
ConnectWise ScreenConnect has the following pricing plans:
Starting from: $29.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of ConnectWise ScreenConnect?
ConnectWise ScreenConnect has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does ConnectWise ScreenConnect support?
ConnectWise ScreenConnect supports the following languages:
English
Q. Does ConnectWise ScreenConnect support mobile devices?
ConnectWise ScreenConnect supports the following devices:
Android, iPad, iPhone
Q. Does ConnectWise ScreenConnect offer an API?
Yes, ConnectWise ScreenConnect has an API available for use.
Q. What other apps does ConnectWise ScreenConnect integrate with?
ConnectWise ScreenConnect integrates with the following applications:
Microsoft Outlook, Acronis Cyber Backup, Freshdesk, Passportal, ConnectWise PSA, ConnectWise Automate, Zendesk Suite
Q. What level of support does ConnectWise ScreenConnect offer?
ConnectWise ScreenConnect offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base